-
March 2024 by Elliot Alexander
Very helpful, very friendly. Definitely recommend coming to Con’s Chandler location!
-
March 2024 by trevor kotara
Nicole was amazing! She was super helpful and willing to let us roam and keep looking. We added a few things they had to keep going back and forth to re do our order and she was so nice and chill about everything. Such a good store! And great crew the manager Dominic and Nicole were 5 star
-
February 2024 by Gilbert C
Saraya, you're awesome! Answered all my questions. I'm happy with my purchase and her suggestions. I'LL BE BACK!!
-
February 2024 by TmnBae
Thank you to Wayne for helping me get a tv. Very helpful.
-
February 2024 by Chris
Wayne was outstanding! He made the experience hassle free and fun! I definitely recommend Wayne Friend and Conn’s.
-
January 2024 by Shantel Landfair
Friendly staff
-
January 2024 by Sports kave
Very helpful Saraya was the best
-
December 2023 by Petey Doe
Absolute scam artists. Falsely sold me a couch they claimed was plug and play but required me to drill a chair leg into a part to make it stand. It’s in their name, they are Cons
-
November 2023 by Aaron Monson
I walk in, they jump out of the chair and greet me with their clipboard in hand, already getting their used car salesman pitch warmed up. I tell them I am just looking, they say ok, give me a little more sales pitch, tell me to just find them if I have any questions, and then just watch me the whole time. Typical, furniture store stuff, it is what it is. BUT... when I go to leave without buying anything, I am given the most monotone, phoned in, fake, "have a nice day" I have ever received in my life.... that turned me off entirely. They had a chair I was interested in, but I wanted to go check in with the wife first. That dismissal, which is what it was, made me realize I didn't have to. Call me a Karen if you want, but customer service and just basic politeness should still matter a little bit, I think.
-
November 2023 by Kaitlyn Garcia
When I went they were so beyond friendly. I financed something awhile back and they started taking 400+ a month. No one will call me back no one will let me know what’s going on, horrible service after all, just wanted to sell stuff. Every time I call the guy magically disappears.
-
October 2023 by Kristin Poulsen
Saraya took the time to explain everything and help us find the best appliances and mattress for our needs. Conns has a great selection.
-
August 2023 by Leona Silver
Calling ahead to be pre approved and then going to the store worked best for me. The customer service was lame over the phone but once I got to the store itself Saraya was a huge help and she went out of her way to make sure I got the best deal.
-
August 2023 by Ashley Wilson
Would give a negative rating if that was possible. Was sold a defective tv and was told they would not return it even though it was within the 14 day return policy. The store manager did nothing but give me the run around and no solution.
-
August 2023 by Tracy Walsh
I worked with Nicole. She was so helpful. I had no idea how many great items Conns has to choose from. Nicole really knows her stuff!
-
July 2023 by Ashley W.
On 07/13/2023 I purchased a TV from this chandler location of Conns Home Plus. When picking up the tv the warehouse employees did not let us remove or open the box to check the function of it or see it at all. Once we got the tv home plugged it in to find the screen was defective. Was told to call the conns store directly, then told to call the warranty number, then told to call Samsung and their warranty number. I have been told to jump through so many hoops, and still don't have a solution. I'm fed up and decided to call the Chandler store and request a refund since it's only been 5 days and their electronics return policy is 14 days. The store manager was far from helpful and kept telling me they can't refund my item and the district manager wouldn't allow it either. I urge everyone to stay away from this location and this company as it is one big scam!! 0 stars from me and if I could it would be negative!
