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February 2024 by Louis Morgan
This place is a Croc! I had to do it... But, really, it's full of cross of all types and sizes. The fun part was picking through all of the croc charms. I bought a few for my daughter. She loved them.
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February 2024 by Rajesh Bonepalli
We purchased cross at this place.They are good quality and varieties.kids really love them.
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February 2024 by Isela Sosa
The closing time says 9 pm, I was there today at 6:50 pm and the store was already closed!!!!! There were people inside but didn’t care for people that wanted to shop. It’s very unprofessional to close the store that early when clearly the mall says the closing time is at 9 pm.
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January 2024 by Yanixa Mendoza
This location is under new management, they will be closing at 6pm till further notice
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January 2024 by Gowtham Senthilkumar
The closing time on Saturday is 9 PM but they locked the door at 7.45 and the staff (there were 3 ppl) were inside chatting. When they saw us, they turned off the lights inside and outside. We were standing there to understand what’s going on - but no one cared to come out and explain. ZERO care for customers - Will not return to this store.
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December 2023 by Sudheer Nunapalli
"I am appalled at the treatment my family received at Crocs. The customer service was horrendous! My kids were treated rudely by the staff, and when we tried to explain our issue, the staff started YELLING at us! No effort was made to resolve our problem, and the staff's behavior was completely unacceptable. My kids were terrified, and I was shocked at the lack of professionalism. We left the store feeling upset and disrespected. I will not be returning to Crocs and would advise others to avoid the store to prevent similar experiences."
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December 2023 by sarah harness
Horrible experience. Rude service when called and asked for a manager regarding my experience she was even worse and didn’t care she offered district manger number I said yes then gets back on phone and says I can’t have she is out of town I said that’s fine can I have it she said no? Which she offered I asked for corporate number she said use google. I will never support this location.
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December 2023 by Sadie E
apparently it's a requirement to be rude to get hired here, they literally ignore you and just stand around gossiping
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October 2023 by Eliseo Bombela
The teenagers working there just stand around gossiping and they give you an attitude when asking for help or ringing you up
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October 2023 by intel azure
Worst customer service and worst manager…during billing we were asking as question and she did not even cared of looking at us and replying (intact she did not even replied to our question) and when we spoke to the manager about the representative behavior instead of enquiring about the details she was laughing while having a conversation - will be never returning to this worst place.
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August 2023 by Todd Meyer
What a blast we had at the Crocs outlet store with our daughters! It was their first time getting Crocs, and the people working there were super helpful and friendly. They helped us pick out the coolest pairs and made sure our girls were stoked about their choices.But here's the kicker – at checkout, the cashier totally hooked us up! They pointed out a sweet sale we totally missed, and bam, we got a bunch of extra jibbitz for free! Plus, they gave us an even better discount than what we saw on their website.
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August 2023 by Google user
What a blast we had at the Crocs outlet store with our daughters! It was their first time getting Crocs, and the people working there were super helpful and friendly. They helped us pick out the coolest pairs and made sure our girls were stoked about their choices. But here's the kicker – at checkout, the cashier totally hooked us up! They pointed out a sweet sale we totally missed, and bam, we got a bunch of extra jibbitz for free! Plus, they gave us an even better discount than what we saw on their website.
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July 2023 by Michelle Hyer
If there was an option for zero I would chose that, the customer service was trash. I stood there to ask for help and they ignored, went to ask again for help on a size and she stood there confused and then rolled her eyes at my husband. We planned on buying our family shoes there but had to go to three other stores due to this repulsing customer service. Hire people who actually want help their customers. Very disappointed!
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May 2023 by Wendi Lee
This was the most unprofessional customer service I have ever experienced. My 7 year old daughter has been wanting a pair of crocs for so long now, we decided today was the day. We went in and she found the perfect pair and she wanted to pick out some charms to go with them. There was a clearance section with 5 packs of charms for 3 for $4.97. I wasn't sure if I was reading that correctly because that seemed very cheap. She picked out 3 of them and we went to the register and I asked how much it was for all 3. She went on to tell me that it was $4.97 for all 3. It was basically buy 1 get 2 free! So the shoes were $44.99 plus the $4.97 and $4.24 for tax but my total ended up being $59. I paid and we left the store, then I took out my receipt to figure out how it was so much more than I was expecting and the receipt was very confusing. I definitely got charged more than I should so I went back in to try to figure it out. The girl that helped me basically made me feel very d*** and said that it was correct and that her computer does the math and she doesn't know what to tell me. She scribbled all over the receipt trying to explain, but I was still lost! She then said that we can return the charms and she can credit my account back and I said ok lets just keep one set then. She was very rude the entire time and was trying to rush me out of the store. She credited my account $5 and ended up taking the charms we wanted to keep. I asked if we could have them back and she was like "yeah just take them. I didn't charge you for them so just take them, bye have a nice day." I then turned to may daughter and said that we wouldn't be shopping at this store ever again and the worker then said "that's fine, we have enough business..bye!!" She then turned around to the other employees and they all started laughing. I was absolutely speechless. My daughters and I left the store and I was in complete shock. I plan on calling corporate, but would warn people about shopping in this location. We went to Famous Footwear after this and they also sell crocs there and for a little bit cheaper. Go there instead! They were very friendly.
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May 2023 by Maryanne Richardson
The store have plenty of crocs and new ones also but the store is definitely not a outlet store. The shoes were regular price
