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January 2025 by Praveen Bokka
Store keeper is very rude and literally drove us away. Keep away from this store.
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December 2024 by bayleigh baldwin
This is the worst pharmacy that I have ever had the displeasure of working with. I’ve left voicemails and get called back and then a snarky older lady barks orders at me that I didn’t have the answer for right in front of me SHE HUNG UP!!! I can not stand this lady.
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November 2024 by AARON LAROCCA
I never write reviews only when it's extremely good or extremely bad. Unfortunately, this is an extremely bad case They are Horrible they never answer their phone, never have prescriptions. In stock and think they can just do what they want even though a doctor writes on there when to do it 2 days late. Attitude as if they have authority to do so there is better places. customer service is horrible and completely unorganized. Had to call four times just to get them to do one thing that they said they were going to do and forgot
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November 2024 by JK IV
They don’t open on time
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September 2024 by Claudia L
Their checkout was down, which is understandable, but then they didn't have anyone at the register. I saw frustrated people just leave their products and exit. I waited but it the worker seemed annoyed that I asked he to ring me out.
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September 2024 by Renee R
Was given the wrong dose of diabetic medication which cost me over 2 hundred dollars. Then called and told them they gave me the wrong dose and has told by a pharmacy tech it was my problem for not informing my husband of the correct dose of medication I take so I am now out 200 dollars and the wrong dose of my medication. Was also told by the tech I should just take the med the dose isn’t that different. I would like to know where did he get his medical degree from. And of course no manager to talk to, how convenient.
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July 2024 by TitaniaX721
I can only give 1 star because I can’t actually reach anyone on the phone. I work with insurance for med adherence and tried to call this pharmacy for some information. I called 3 separated times: once in the morning, once in the afternoon, and once in the afternoon on a different day. All 3 times, the automated machine led me to vm with no option to speak with anyone. If a doctor’s office has to call and couldn’t get a hold of anyone, this would be unacceptable. Please be mindful of how you use your voicemail option as patients and other facilities do need to get in contact with you guys. Even if this is a mistake, it needs to be corrected.
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March 2024 by Michael Burks
Never again. After 3 years .. NEVER AGAIN!
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September 2023 by Kim Fraser
I changed to this location from the closest CVS because of Riggs Rd service. I love the pharmacy on Arizona and Chandler Heights. Service has always been exceptional and the staff are great. Recommend this store to anyone. Also, the store Manager, Kimberly has hired a great crew for the store part
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September 2023 by Richard Hamilton
I love this CVS. I am out visiting my folks and have had to go to this CVS 4 times in the past week. Four different customer service reps have helped me and 2 different pharmacists, and they have been extremely helpful and professional. They know personally my family members and always help them. Today the pharmacist wrote personal directions out for my sister due to drug interactions. I have no idea how this CVS has gotten such bad reviews — they are fantastic!!!
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September 2023 by Kimberly Carl
The pharmacy staff at this location is consistently slow, disorganized and rude! Not sure if anyone has trained them or if they just aren’t professional people. Definitely moving my business elsewhere!
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September 2023 by Steve M
There's nothing wrong with this CVS & it certainly deserves higher ratings than what I'm reading on this web site! My wife & I use this particular CVS on a pretty regular basis primarily for pharmaceuticals & vaccines but other purchases as well. The pharmacy does a great job & are very efficient on both in-store & drive-thru pick-ups. We both had booster Covid injections just yesterday & we each gave the pharmacist an A+++ for her technique (felt no "stick" whatsoever), friendly attitude & her professionalism from start to finish. We'll keep coming back & definitely recommend this particular location to others :-) Steve M.
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April 2023 by Isidro Vega
I alway shop at CVS because I find the locations pretty clean and organized. There is always stock on everything.
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March 2023 by Tammy L
no one ever answers phone. Its like they are on break all day
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March 2023 by Chandler Cody
20-30 min wait in the drive thru with one or two cars ahead. Ridiculous!
