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March 2025 by Thomas Reece
Outstanding service by the manager finding what I needed and returning my wallet that I dropped to me in the parking lot
Thanks!!!!!!
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March 2025 by Alice Andert
They have always been friendly & prompt and answered all my questions.
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December 2024 by galaxy5502
If I could leave 0 stars, I would. This is by far the worst CVS pharmacy I have ever dealt with and I used to live in central/east phoenix.
1. You can't call anymore and talk to anyone
2. Good luck getting them to return your call or help you in any way. If it's not clear cut- you are on your own. We ran out of meds and the PHARMACIST couldn't be bothered to help locate any stock, even when asked. Another PHARMACIST didn't even know the difference between a narcotic and a controlled substance. Sad.
3. The staff is just plain rude. Their attitudes definitely reflect that they don't care about you or their job.
4. CVS can't hire enough staff to cover the pharmacy that they have to close for lunch? Everyone has to take a lunch at the exact same time....ok. How about hire enough staff so that you can afford to stagger lunch breaks.
5. I cannot wait to transfer all my RX to another pharmacy
6. Good luck getting help from anyone here. Literally any other pharmacy is better. CVS is worse than Walmart.
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November 2024 by MM Hill
An absolute nightmare- went there for passport photos. While taking photos and waiting for the photos to print, I got more than 10 mosquito bites, inside the store! Told the manager about it, he simply said that he has yet to call the pest control and told me to go home and apply Chamomile. No apology whatsoever.
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October 2024 by Samantha Couture
The black women at the register is extremely rude, has an attitude, doesn’t say anything about the prescriptions or why they are on hold. Then proceeded to help a women who was in line five minutes after I was.
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September 2024 by Stephen Barnes
I had an appointment scheduled at the Minute Clinic. What a joke! I waited 1 hr and 15 min and STILL hadn’t been seen. I left. Total waste of time. Do NOT use this CVS.
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May 2024 by Vanya Jaitly
Horrible experience. Rude and incompetent employees at this store ( Shayleigh, Shannon and Timothy Lanning). I am a physician myself and was amazed at how badly they treat their customers. Wish could give a negative rating.
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May 2024 by Jen Ellefson
Friendly staff and great pharmacy.
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May 2024 by Kirk Sibley
staff in pharmacy learned their customer service training from the department of motor vehicles. only person at the counter. you know, when there’s no one in line, but everyone behind the counter pretends they don’t see you or they do and just act like they are too busy. 5 people working in the pharmacy. everyone pretends you’re not there. 2 walked out into the store through the gate next to the registers and said nothing. finally had to speak up and ask for help at which time Chris acted like he never even saw I was there. but at least he ended up helping. the rest of them were soulless.
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March 2024 by Alexa
This CVS is outstanding! It's right behind my house and I am a frequent customer. All the front store employees are exceptionally friendly and helpful. I'm not sure why they have the bad reviews, but it must be from people who have some delusional expectations because it's really a great store. I've gotten passports pics here, picked up photos at the machine, picked up packages, and shop here A LOT. I know the employees by their first names and have never had a bad experience. If you think there's a problem here, YOU might be the problem!
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January 2024 by Mario Gomez
I prefer CVS over Walgreens, but this particular CVS had a very rude, passive aggressive employee. I understand we all have our bad days, but getting upset, because a customer asked to refill the bags at the self check out isn’t a bad day, but a product of a bad employee. If customer service isn’t my strong suit then I’ll switch careers: Note: take the hint.
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January 2024 by Secret S.
Horrible pharmacy. They are very busy and do not refill prescriptions in a timely manner. I had medicine called in from my doctor on a Friday. I don't went in to pick it up on Saturday and they said they didn't have it on hand and would have it by Monday. Disappointed but I understood the situation. I came back Monday and it wasn't ready. I came back Tuesday. Not ready. I called Wednesday (had to save gas) and guess what? Not ready. By the following Saturday I called to have it transferred out due to the delay. The tech on the phone was less than helpful or apologetic. I hope when they're in need, they receive the same service they offered me. Perhaps that will change their empathy towards their patrons. The CVS 2 miles away filled it within 30mins.
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January 2024 by John C
Horrible Experience, went into the store to get some passport photos taken on 12/29/23. I waited for a few minutes ,because the employee was talking to a vendor from kalil bottling. She comes up to me and my daughter and asks if we needed anything.No Hello or can I help you.
I asked her for some passport photos to be taken, immediately she tells me No and I ask her if the machine was broken. She proceeds to tell me that she does not take passport photos this time of the year because the store is busy. There was only on other customer in the store besides me and my daughter and he was at the self checkout register. She tells me to drive to another CVS store about 5 miles away to have them taken but make sure I call the store before I go to see if they are taking passport photos.
Never again do I go to this CVS store or any other, I am done. You lost a customer because of a lazy employee who could not take 5 minutes to help me and my daughter out. After I left the store I called around and found out that walgreens and UPS stores were doing passport photos. I ended up going to UPS to get my photos taken and they were cheaper in price also.
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January 2024 by John Calciano
Horrible Experience, went into the store to get some passport photos taken on 12/29/23. I waited for a few minutes ,because the employee was talking to a vendor from kalil bottling. She comes up to me and my daughter and asks if we needed anything.No Hello or can I help you.I asked her for some passport photos to be taken, immediately she tells me No and I ask her if the machine was broken. She proceeds to tell me that she does not take passport photos this time of the year because the store is busy. There was only on other customer in the store besides me and my daughter and he was at the self checkout register. She tells me to drive to another CVS store about 5 miles away to have them taken but make sure I call the store before I go to see if they are taking passport photos.Never again do I go to this CVS store or any other, I am done. You lost a customer because of a lazy employee who could not take 5 minutes to help me and my daughter out. After I left the store I called around and found out that walgreens and UPS stores were doing passport photos. I ended up going to UPS to get my photos taken and they were cheaper in price also.
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January 2024 by Hanan Galmor
Great service.
