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March 2024 by A R
Very disappointed. I’ve had several issues here. First and foremost they have teachers under the age of 18. My baby was also not properly dressed and was found freezing after a blow out, from feedings being done in a bouncer, from them not reporting a illness to parents (one teacher said no when asked and another confirmed something was going around), to bottles being thrown in a diaper bag to rot before pick up. Miss Belinda and Miss. Sunnay have been amazing their assistants are the problem. I have brought it to the directors attention as well but it seems to just go over their head. They are always saying they are short staffed and it seems like the staff turn over rate is very high. I only keep my baby here because the two main teachers are completely amazing and they take the best care of my baby plus it’s close to home. I do know when we move she will be removed immediately.
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March 2024 by lisette ibarra
Avoid this daycare!They do not clean the children properly after using the restroom. According to the director, several parents (including me) complained about this.Yet, nothing was done.Also, if you’re little one is crying they will tell him/her to stand in the corner to “calm down,” rather than consoling/redirecting them.I personally wouldn’t choose this method if my daughter is crying.I often noticed the teachers speaking to the other children in a degrading manner when I picked up my daughter.I wouldn’t trust these people caring for my kids, which is why I took my daughter out of this daycare as soon as I started noticing these red flags.*Edit/Response*My daughter was enrolled for a few months where I witnessed firsthand how the children are taken care of.In fact, I held a meeting with Ms. Joi (the director) where I expressed my concerns. In response to me telling her about my daughter being left in the corner to cry, she said that children are left in the corner when they are crying to regulate their emotions. She also stated that several parents had complained about their children not being wiped properly.I had my potty trained two-year-old at this daycare. She had an accident (#2) and rather than cleaning her properly and putting on her extra pair of underwear, the staff threw a diaper on her without cleaning her. When I picked her up, she had a diaper, with poop, and a severe rash. When I spoke to the director, she only had excuses. I never took my daughter back.
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January 2024 by jim prost
I had my daughter enrolled here for almost a year, and all was well for a time. This week I went to pick up my daughter and noticed a golf ball sized bruise on her head. It was not reported by the facility to me or to my fiancé. When I asked what happened to her, the two employees working told me they had no idea and had just gotten to the 1 year old room. I asked the director what happened and she did not know either. She reached out to who was supposedly working the room at the time of the incident and informed me that neither employee was paying attention to the her and that my daughter tripped fell and hit her head on a book shelf. They also said she did not cry, which is either a lie or she hit her head so hard that she lost consciousness. I have no way of verifying whether this is true or not, because they admitted they were not watching her at the time. I understand kids get hurt, and that things get busy. But to not report it at the time or after they noticed the giant bruise is negligence.
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December 2023 by Gisselle Escamilla
I recently started taking my daughter to NHLL and we absolutely love it! The teachers are all involved and very communicative with her father and I. We are constantly getting updates on how she’s doing and are always welcome questions. They are so patient with her and her transition. I know my daughter is safe here!
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August 2023 by Chris Clay
My wife and I are extremely happy with New Horizon little learners! We love that we get constant updates and we feel safe with our son there. The place is clean and the staff are extremely loving and patient with the little ones there. We really appreciate the job that they do and I would recommend this daycare to anyone!
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June 2023 by Regina Siciliano
My husband and I have been very happy and satisfied with our experience with NHLL, we’ve been sending our baby for 3 months now and he started around 8 months old, has really enjoyed going everyday and playing, socializing. The caretakers are very attentive and responsive on the app and love to take care of the little ones. Also very happy with their flexibility regarding schedule and part time daycare options. Definitely a great place for little ones
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May 2023 by Rev. Hervin Barajas
We LOVEEEE NHLL!!!! We brought our baby from another daycare where she was not treated right. Our baby hayed the other place. We brought her to NHLL and since day one our baby loved the place! Everyone in the staff is very loving to the kids and even to the parents! If I could give this place a million stars I would! Very affordable too!
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May 2023 by Morgan Blackhurst
We have loved having both our kids at Little Learners! Our youngest started in the infant room and I really feel like she's grown up so much there! They work hand in hand with us through parenting both kids and have shown nothing but love towards them. Picking a daycare is so hard because you're trusting someone else to care for the most important part of your world and we could not have picked better! We love it here!I see how much care all the staff really puts into my kids. Ms. Megan has recently become the director and I loved her before but even more now! She is still always in a classroom and says hi and bye to my kids every day! Ms. Janelle and Mr. Bryan have become my sons favorite people in the world. Ms. Natalie and Ms. Ashley recently had my daughter transition into their class and I feel like they already know her so well! I could write something great about every single staff member there! They all go above and beyond for my kids!
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July 2022 by Amy Jo R.
We LOVE NHLL. We attribute a lot of our son's milestones to this daycare. The staff is friendly and welcoming. With the bright wheel app they use, I know exactly what my son is up to and the different activity they do during the day. We loved Mrs. Kelley, but we also love Ms. Megan, Miss Danet, and Ms. Lacie.
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June 2022 by Mike H.
My son has been going here for 4 years. He has had some Behavorial issues this year so far where he has had to be picked up for the day numerous times. 2-3 weeks ago we had a zoom meeting and all agreed to do a video call mid-day with the staff and our son to praise him for doing good and to remind him not to bite or hit. That video call we all agreed on happened ONE time a day or two after our zoom meeting and not once since then. When they talk to you about you child misbehaving they talk to you like you're a kid as well "you know biting and spitting is wrong."We (myself and my wife) already know what Behavior is wrong and don't need it spoon fed to us. They also don't really go over what happens. I understand you can't have eyes on every single kid every second. Is he being picked on? Provoked? Etc? He isn't just randomly going up to someone and hitting them for no reason. They didn't really give him a chance to improve or give us the resources they claimed to have available so that makes me kind of sad. I wonder why they expelled him so fast. He has been going there for 4 years. They also haven't had a "principal" for the past 3-4 months. We were already talking about switching daycares a couple weeks ago (though we didn't want to because everyone is nice and friendly) so I guess it's for the best. If your 4 YEAR OLD child isn't an absolute 100% angel and fluent in logical thinking and comprehension of consequences then maybe look elsewhere.
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May 2022 by hannah stedwell
We love this daycare!! My son has been attending since he was 9 months. They are very proactive and communicative. You can definitely tell that everyone who works here loves their job and being with littles. My son has also thrived! He's learned so much and I love that they are a part of our village.
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May 2022 by Takira Jac kson
We love this place! And as an employee I recommend. From the safety, to the notifications in the brightwheel app, to the dedicated & caring staff. My son started daycare at 3-months old & will continue to grow through Little Learners.
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May 2022 by Xabia Ferguson
My daughter has been going to LL since she was a 12 months, she is two now. She loves going to school and seeing her teachers Ms. Alex and Ms. Savannah she jumps out of my arms to get to them. It is such a good feeling. I cant thank the staff at LL enough for all they do!
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May 2022 by Lexie Debroeck
I couldn't be more happy I chose here for my daughter. The staff is amazing. I was nervous to put her in day care but they really helped ease the transition for both her and I.
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May 2022 by Stacey Janel
Absolutely love and adore the teachers and directors at New Horizon Little Learners!! Our son has been going here since he was 3 months old (he's now 18 months). He loves going to daycare every day, and my husband and I feel great about sending him. They not only keep him safe, they're also teaching him skills and manners that my husband and I, who both work full time, don't always have the time to teach him. Highly recommend!
