-
December 2023 by Griffin Speicher
Joke of a company. Extremely rude, wish I got the guys name on the phone that mumbled “screw this kid” after wanting to buy replacement parts for a customer of mine. Regret even giving them and their products a chance considering all the companies out there that are way better.
-
August 2023 by Jenn M.
This shop is nothing short of amazing! Their customer service is amazing . They helped me create my dream vehicle, they are Bronco-whisperers. I highly recommend calling Todd - you will not regret it!
-
July 2023 by Jacob H.
These guys are the best Jeep shop in Phoenix. Couldn't be happier with the work they have done on our Jeep. Got the differentials regeared and the doetsch off road solid aluminum front steering linkage. New u-joints in the front end and a new steering box. Highly recommend these guys, super professional work and advice!
-
June 2023 by Martin Loehr
I’ve been following this company for awhile, and I’ve heard nothing but spectacular things in the Arizona Bronco Facebook page about both their services as well as client communication. When they hosted a Bronco show in the Spring, I made it a point to drive down there to check them out and I was nothing but impressed with their work (LOTS of the Broncos at the show were clients of Doestch, so I got to see their work first-hand)When I finally got my hands on my own Bronco, one of the first things I did was reach out to Doestch Off-Road to inquire about getting full PPF on the truck.I emailed the company on May 1st, and inquired about the cost of full PPF coverage and possibly window tinting. After not hearing back for a few days, I elected to call them during business hours and no one picked up the phone, and I left a message, and again I didn’t hear back.After about 5 days of not hearing anything, I’ve then decided to message one of employees that’s very active on the Bronco Facebook group inquiring about the services I wanted to have done. It was late, and after business hours, so I wasn’t expecting to hear a reply that evening, but he surprised me by replying to me almost straight away, and gave me a quote on full PPF.The next day, I called Doestch Off-Road to schedule that service, and talked to someone. When I tried to schedule an appointment, they asked if someone gave me a quote for the service, I said yes, and they said the person who gave me the quote, has to be the one to schedule me.The employee on Facebook then messaged me again regarding scheduling, I then inquired possibly getting a ceramic coating at the time of PPF application, and he said that will need to be cross-scheduled with their ceramic coating guy, and that was the end of the communication.I ended up going to a different company for my services. It’s a shame because this company seems HUGE in the AZ Bronco community, and I was excited to utilize them…
-
February 2023 by Jeff D.
Great experience and professional people. Mario took care of all my needs.I would send a friend or family member
-
January 2023 by Chris C.
Carter, the CEO of Forged4x4 here. I've had the privilege of building 7 unreal off-roading rigs with Doetsch Offroad in the past 3 years. Even though our business is in San Diego, we still work with these guys as their vision, industry knowledge, pricing and customer service are beyond any Offroad shop we've ever worked with. They have inventory in house so you don't have to worry about crazy lead times. And if you have a crazy idea for your rig, chances are, they've either done it already or know how to. Whether you're looking for something simple like a lift and tires, or you're wanting to stand out from the crown, this is the best shop in North America. There's a reason why you've seen their Jeeps, Broncos and Trucks everywhere on the internet. Building pretty rigs is one thing, but we always demand extreme functionality with our rigs, and I've never had a single issue even when sending it HARD. I can't say enough great things about these guys. Hit them up, you won't be disappointed.
-
October 2022 by Ashlee P.
They are an amazing team! I just took my jeep there a couple weeks ago for a regear! They did great and found a few other things I needed to get fixed. I approved all the work and they completed everything quickly! Will definitely come back here anytime I need work done!
-
September 2022 by Jerry Rasmussen
Super good experience here. Todd went "above and beyond" to help me get a spare tire and wheel for my Jeep. That kind of customer interaction and experience is not as common as it used to be. Prices are very competetive and these guys really go out of their way to take care of their customers. Thanks Again!!
-
August 2022 by Tracee Nicholson
Not thrilled with the customer service of Doetsch:-April 7th-Ordered Rock Slides for our Jeep, we were told it would be about 1-2 weeks and we gave them a $900 deposit.-April 25th-I reached out and was told hopefully another week.-Another few weeks went by and they arrived and were installed June 1, 2022 (first available apt), we paid $3,900.-Within 2 weeks we started having problems with the steps either staying up or not coming down as intended.-July 1, 2022-We called Doetsch, they told us to call Rock Slide?! I thought this was weird and Doetsch should call their vendor but went ahead and called Rock Slide.-July 8, 2022 Rock Slide sent us a new controller board-The week of July 11th we called Doetsch to have them install the panel, they refused. They stated since Rock Slide sent us the piece it proves it's 'not their fault'. Ummm, the reason Rock Slide sent US the part is because Doetsch refused to call them directly. If Doetsch would have called Rock Side I'm sure they would have mailed them the part.I emailed Doetsch on July 18th stating my displeasure with how this was handled after we paid $3,900 and within 1 month the product they installed didn't work and they wanted us to pay more money to replace a piece that they installed a month earlier. Email went unanswered, no call no resolution.Be forewarned if you do business with this company and have any issues you will be on your own. We have a 2020 Jeep Rubicon and Ford Raptor, we will not be doing further accessories with this company. Buyer Beware!
-
June 2022 by Mike Kintner
Todd, Mario and the entire team at Doetsch Off-Road are top notch! They REALLY know their stuff and work hard to get you set up exactly the way you want. They have now built both mine and my sons new Bronco’s and we couldn’t be happier with the products, service and overall experience. The great service doesn’t stop when you pick up your vehicle, have a question?…They are happy to assist and help in any way they can. Their prices are really good and their work is even better. They have become the new Bronco experts locally and I’m so glad I went with them (they’ve been the local Jeep experts for years!)! I really can’t recommend them highly enough - give them a call or swing by their shop….you’ll be glad you did! Thanks Todd and Team Doetsch Off-Road for building my Dream Bronco!!
-
June 2022 by Cindy Christner
Todd and crew were amazing! I drove 35 miles and passed a number of off road stores because of Todd’s reputation! He sold and installed rock slide power boards for my brand new 22 Wildtrak Bronco! I would purchase from him again! Excellent store!
-
April 2022 by Alan Van Kirk
Just home from there shop. I had a Dana locker installed in my 2018 JL. When I dropped off my Jeep I was inquiring about front and rear gear set. They inquired at what I wanted, my future upgrade plans and recommended 4.88 gears. Even in this time of short supplies the came up with a set front and rear. A couple days later picked the Jeep up and it appears they found my tazer and recalibrated for the gears. It was clean, and the differentials looked polished. The place is a class act. Thanks again Doestch Off Road.
-
February 2022 by Dave Sackett
They had the very hard-to-find tires that I needed in stock and their price was cheaper than what other sites were listed for. They were also able to find me wheels to go with those tires that were also very very hard to find. I was shocked that they could get those parts out to me so quick. Thanks for the help!
-
December 2021 by David D.
Great guys, good work at a fair price and without a long wait time! Highly recommend them!
-
September 2021 by Rich M.
I have been using Doetsch for the last 5 years and they have always done a great job with everything they have done for me. They are very knowledgeable and do quality work. I highly recommend them. 5 stars for sure.