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April 2024 by Kiera Nay
The customer service here is horrendous. I’m from canada and I have come here 3 times. Each time i’ve had to wait 5min for someone to come and help me. This was my final time coming cause after yelling “hello” and getting someone’s attention i still got left with no help and walked out and went to starbucks instead. The food isn’t the best but it’s Dunkin
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April 2024 by Robert Sanchez
So I went into this Dunkin this morning (6:30 am on April 2nd 2024) for a pick up. There were 5 people running around for drive thru orders & online orders. I stood at the front register for 4 minutes give or take, with no one acknowledging me. Finally a young gentleman did & said he'll be right with me. He finally asked what I needed & I told him I was there for a pick up, he says ok it's getting worked on. I moved over to the pick up area & there stood 3 bags ready & 1 still in progress. What seem to be a manager he was Caucasian, had on a blue collar shirt obviously dressed differently from the crew. Just went about his angry mood. Finally a young woman asked what I needed again I told her as I did the previous employee. The "manager" guy picks the order bag up & drops it on the counter as if he was mad, irritated or whatever. I look him in his eyes & say "thank you" he replies with yup! But no contact with me at all. This bag was obviously already done & the manager saw & heard me talk to the young employee, so he knew what i needed. And still he lets me stand there for another few minutes waiting for something he's had done for Lord knows how long.I don't know if this guy hates his job, hates people (I mean I do myself, this guy is prime example why) or hates his life. Whatever the case may be, I was patient, polite & even said Thank you during his little fit. Dunkin you need to do better that this guy. That's who you hire to treat your customer like that? Come on! Uncalled for & ridiculous! I'm glad I'm not a Dunkin customer myself, service like this, from the "manager" please I would not be returning, giving my hard earned money to be treated like this.I wish I could give a -5 stars. And I wish this manager guy get some mental help. You agreed to be that manager don't be mad at your customers. You signed that offer sheet, we didn't force you.
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February 2024 by Janet L Boyd Ramsey
Cleanup bathroom. I have been in a very long time.
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December 2023 by Lars Hellwig
Good donuts, limited selection.
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December 2023 by Jeni Asip
Very unfriendly staff! No spoons and no creamer or milk given for coffee. Stail hard muffins... not coming back. Not recommended.
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December 2023 by Larry Stigers
Dietary restrictions: We aim to please,just let us know and we will cater to your needs.Always being clean and sanitary.
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December 2023 by Ursula S
This is one of the worst Dunkin in America. Check your coffee order before you leave the drive thru. That's all.
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December 2023 by Chad Bradley
This location always seems to be a little off the just don't seem like they are just not running at the level the other locations
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December 2023 by Luna Rose
Used to work here.Do
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December 2023 by Ke'Asia Clark
They always forget to add the syrup flavors you choose. What is the point of repeating the order back to me if you aren’t going to do it in the first place? Terrible accuracy, management should be enforcing accuracy. Im not surprised at these low reviews at all because it makes sense. Work on your accuracy and checking orders ??????
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December 2023 by Isabelle Palmgren
Jus picked up my mobile order, got food for the $2 latte deal, 98% sure my "latte" has no espresso in it. It's completely white and tastes like the flavor and milk. I worked at Dunkin' for 2 years and i know what the lattes look like as i also ordered this latte the other day. I have a big cup of milk which is awesome since for a day I've been up since 5AM.
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December 2023 by Elmer G
Ordered maybe 50 times through UberEats. Finally fed up enough to rate.We order a plain bagel, toasted, no spread once in a while. ONCE it has arrived that way. Every other time they put cream cheese on the damned thing. My gf can't do dairy and we always order a separate avocado spread.Makes her bagel inedible every time.
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November 2023 by Tawfik Almasri
0 stars across board. Ordered a hot coffee and got charged for a iced. Stephen reassured me that I would’ve been paying more if I was charged for a hot…not sure if that’s true. Coffee was cold. Service was bad. The manger looking me in my eyes while lying to me gave me the creeps. Creepy man.
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September 2023 by Ashley Knoff
Visited 2x now when business had me in area, both times employees were super polite and in good moods and my order was perfect. Will definitely continue to visit this location when in town.
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August 2023 by A&W Cream Soda
So y'all really filling an entire 32oz cup to the brim with ice and charging full price for it? You know dang well there isn't 32oz of liquid in that cup, it's literally 90% ice 10% coffee
