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November 2023 by Shawn (ShawnDeez)
I have purchased more sets of wheels for different vehicles than I can remember through Element Wheels. Their site is very easy to use and the wheels always come as they should ready to go as advertised. I'll continue to use them moving forward for sure!
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November 2023 by Leo L.
Robert and the team were very helpful. Great selection of product. Very informative. Good value. Excellent service. very happy with the experience. A+Leo Lapin Lapin Motor Company
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October 2023 by Rodney Pierce
I purchased a set of wheels and tires for my 2009 Mercedes e550 4matic (19 x 8.5 +35mm offset Aodhan AFF7). Matt reached out to me immediately with fitment concerns. After we went back and forth through email a few times with measurements and pictures, we came to the conclusion that they would fit just fine.That's the type of customer service that you just don't find anymore. He could have easily just sent them out the door without any care, but chose to go above and beyond to make sure they fit the vehicle when they arrived.Fast, painless, above and beyond customer service, insane selection and fair pricing! What else can you really ask for?!Did I mention they use Hunter Road Force balancers?! Best in the business!
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September 2023 by Michael Woods
Very effective/professional communication.Merrick handled all my questions in a timely manner.Very timely processing and deliveryI have previously dealt with three local tire/wheel shops and they were unable to provide wheel fitment through their vendors for my 2003 Mercedes CLK 430 cabriolet.Merrick was able provide a selection of wheels to meet our taste and car fitment within a 30 minute chat session. Merrick also had the Element Wheel website updated to include the CLK 430.I will be sharing information about how Element Wheels was able to handle my needs with the local tire/wheel shops.
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September 2023 by Christopher Thompson (Chris)
Old purchase new review I purchased my Fuel wheels on 07/27/2021 I purchased them mounted and balanced ceramic coat etc.It went well until receiving shipment when I got the wheels I noticed the black lugs I added on were not with the wheels.I messaged customer service and was quickly responded to with the wheels lugs aren't exposed so it doesn't matter and immediately refunded.On top of that had Issues with the TPMS sensors but I didn't again message customer service as my first experience was blind sidingly bad.A simple interaction where you could have easily provided good customer service costed you another $3k+ sell.So they lost a future sell when I bought my new wheels + 35s that came working with my black lugs no issues ?
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August 2023 by Keyser Soze
This is the second time I bought a set of wheels from Element and had a good experience both times. They are willing to answer questions or verify with the manufacturer regarding fitment. They are pretty transparent when it comes to inventory and lead times. Will definitely order from this company again.
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August 2023 by Bill T
Ordered a set of Reikas for my Jeep. I found that Reika direct was offering, buy 4 get 1 free. Element honored the special sale price. Wheels were nicely packaged... actually amazingly....very safe, no chance for damage and you can tell that they take time. Would definitely order from them again.
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August 2023 by Steve Gerome
I ordered directly from the website after speaking with Jordan (needed confirmation that the tires that I wanted would fit the wheel sizes that I was looking to purchase). He was very helpful and even got his tech team to update the site for me..I have a 2017 Lexus IS300 F-Sport .. Ordered the Forgestar F14 (gloss black) - staggered set. The offset fits perfectly so no need for spacers (unless you really want to)I did the combo and added tires as well: Falken Azenis RT-615K+ (delivered with everything already mounted but be sure to visit a local shop to reset your censors)18x9 in front18x10 in back(Yes, I installed the RSR Down* Lowering Springs to add some extra spice to the overall look)Let me know what you think! :-)
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August 2023 by David Lake
I’ve purchased wheels in the past through local dealers but this purchase is by far the best purchase I’ve made. The quality, looks and design are outstanding, I get compliments all the time! If I were to purchase wheel in the future it will definitely be Element Wheels!!
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August 2023 by k c
Was assisted by Robert. Was given a suggestion to consider a different wheel, due to the original wheel ordered being unavailable. The wheels and fitment were outstanding...and the excellent customer service from Robert was really appreciated!! Thankyou Element Wheels.
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July 2023 by edward wilson-smythe
We purchased a set of XIX X59 Silver Brushed Face w/ Stainless Steel Chrome Lip, and they changed the look of the car.The price is less than a third of similar OEM wheels, and the chrome lip and recessed spokes look better and stay cleaner.The rims totally changed the look of the car, as you can see in the before and after photos below.
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July 2023 by Stephie Fors
Great wheels delivered to my door, tires and tpms mounted and balanced. Great communication. Wheel specs right how I wanted them. Will buy from them from now on.
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June 2023 by John Brungardt
Matt went above and beyond for me. Found the wheels I wanted, test fit out of state so he could get me proper spacing and studs. What an absolute pleasure to work with these guys! Great pricing too. Will always use them for all my needs going forward!
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May 2023 by Michael Grandchamp
Element Wheels website was easy to navigate. They have a huge selection of rims to choose from. The sales dept was patient and spent time to help me choose the correct make and fit for my 2020 Lexus IS350. Sales rep Robert, was communicative and had my new wheels shipped out to me within a reasonable amount of time, and followed up with me to see if I was satisfied. Couldn’t be happier about my experience.
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May 2023 by Krista Buie
Took me a while to decide what I wanted on my car but Element did not disappoint. Order was received faster than expected and the rims look amazing on my car. I am super happy with them and definitely recommend Element to anyone looking for new rims.