-
March 2024 by Jack Skinner
KC was most helpful every time I asked my questions. I had never used this type of service before and it was further complicated due to divorce complications. KC always helped me with a smile.He should be promoted or given a big raise.Eric Skinner
-
March 2024 by Warren Dehn
Overall a great experience. Kc was helpful and professional and i highly recommend this location!
-
March 2024 by Dalton Trinh
Kc was awesome, helped finish out my online reservation in a few minutes and was polite and straightforward with me to whole time. Great customer experience and a clean quiet storage unit to boot!
-
March 2024 by T Tom
I appreciate Casey’s help, he answered all questions, explained it all thoroughly! Five stars for sure
-
March 2024 by Samantha Pace
KC was very friendly and and informative. Nice, and proper. Being kind goes a long way these days! I would recommend renting here, nice prices and clean space.
-
March 2024 by Nickolous Armstrong
Kc was professional and courteous I highly recommend this location
-
February 2024 by Sofia Elizondo
This is my first experience renting a storage unit and KC has been extremely helpful in answering all of my questions! 10/10 Customer Service ?
-
February 2024 by Gerald Reynolds
Great experience! K.C. WAS GREAT!
-
February 2024 by M Reed
This is the second experience I have had speaking with the manager Casey and he was not only extremely rude and unprofessional but he was disrespectful and hung up on me. I recorded the call because of how rude and unprofessional he was speaking to me and when I asked him if the calls were recorded he sarcastically said yes. As I am in between moving into my new home all of my belongings are in storage and cannot easily be moved into a different storage with a different company. Not only was my rate raised my to $100 more than I was originally paying without any notice or explanation but when I asked to speak with someone else who could possibly help me he refused to let me speak to anyone else being that he is the manager at this location he stated he’s the highest person there and no one else is going to help me with this matter. I’m completely disappointed with my service and experience with Extra space storage and I will not be storing my things here in the future. I have used storage facilities on and off for the last decade and have never had an increase in my rate WHILE already currently storing let alone such a high increase AND without notice. Dealing with Casey has been the worst experience I’ve ever had with any storage facility and the way he spoke to me has to be the most tasteless experience I’ve ever had dealing with someone in a management position. Casey made himself very clear to me that being compassionate, caring or even professional isn’t a priority for extra space employees or specifically management. I’m baffled at how he just spoke to me and even more, I am distraught that I have to deal with him moving forward until I can move my things out.
-
February 2024 by Alex Roldan
Went to turn my unit in and Kc ensured it was painless
-
February 2024 by Rebecca Lysarz
Meagan and Kc were awesome, my first time renting a storage unit and they made it a breeze!
-
February 2024 by Hannah Avery
Great facility! Always clean, inside and out, and never any trouble on the lot. Spent 2 years storing my things here and would choose this place again.
-
February 2024 by Lucy Rubio
Super nice and super helpful to my family and I
-
February 2024 by Penney Mullins
Convenient but pricey for a small inside unit. Thought items inside would be kept clean but everything was super dirty upon move out.
-
February 2024 by Chris A
The staff at the storage was amazing every step of the way. Will definitely get a place here again.
