-
March 2024 by Peg Peters
This place is awesome! Everyone is so helpful.
-
March 2024 by Courtney Jenkins
Michelle (spelling?) was sooo helpful. I had some work stuff I needed to print and laminate and it wasn’t working right. She was so kind and patient and quickly helped me. She also was very nice when I was there until closing. Great employee, and I hope she gets some recognition :)
-
March 2024 by Leoma Drinker
I recently visited this Fed Ex location and the store was not busy . I went there to mail a package to my aunt. I stood in at the counter for 7 minutes while the I was ignored by the staff. Customer service representative Brittany look at me and ignored me. The sweet professional black lady Michelle was helping everyone, she came over offered her assistance and check me out . Brittany came to the front when a white customer approach the counter and she checked the lady out. I think this location needs some major training in diversity. Customer Service don’t have a bias based on ethnicity. I work in healthcare and I help everyone not just black, I help everyone. Fed Ex , America is diverse and the people you hire should assist all customers regardless of ethnicity. This location is sending the wrong message to people of color , such as we don’t want help you unless you look a certain way.
-
February 2024 by Alex Bleyker
They will rip you off to print anything.
-
February 2024 by Lynn Bowman
Sami was awesome! I was having a hard time using the self-service because it couldn't recognize my document. She was very prompt at helping me, even though it appeared that she was training another employee. She gave great service and was very pleasant
-
February 2024 by Emmalee Whaley
I dont recommend shipping through here because they lose packages and cannot read signs saying you cannot leave packages out of a locked box!
-
February 2024 by Miz Taykn
LAYA was the BEST! She helped me take care of months of headache in 10 minutes. Super patient and attentive to the details. MIKE was GREAT as well. They were my print/ship HEROS that day! These needs do still occur, THANK YOU for keeping it up!
-
November 2023 by Erick Fuentes
Very helpful and pleasant
-
July 2023 by Jessica Houda (Jess)
This was my third attempt to utilize the services at the Dobson & Chandler Blvd location.. All over the web it clearly states this location is open until 8:00PM and these times were confirmed week after week by the owner on Google and yet why I am here in the parking lot and watching as the manager is locking up the store at 5:30PM? It seems there are some discrepancies here. I finally asked the man who confirmed he was in fact the manager, if the store was in fact closed, to which he confirmed “oh yes, sorry but i’ve been closed for an hour already” apparently he closes up shop at 5:00PM for a 6:00PM departure. The last time I came at 6:15PM on a Tuesday evening I watched 9 different customers attempt to enter the building and then watched as they walked back to their cars with a rather bewildered look on their faces. Someone from Fedex Office’s corporate office needs to come down here to verify these hours. This is a really unprofessional way to conduct a business.
-
July 2023 by Jess Houda
This was my third attempt to utilize the services at the Dobson & Chandler Blvd location.. All over the web it clearly states this location is open until 8:00PM and these times were confirmed week after week by the owner on Google and yet why I am here in the parking lot and watching as the manager is locking up the store at 5:30PM? It seems there are some discrepancies here. I finally asked the man who confirmed he was in fact the manager, if the store was in fact closed, to which he confirmed “oh yes, sorry but i’ve been closed for an hour already” apparently he closes up shop at 5:00PM for a 6:00PM departure. The last time I came at 6:15PM on a Tuesday evening I watched 9 different customers attempt to enter the building and then watched as they walked back to their cars with a rather bewildered look on their faces. Someone from Fedex Office’s corporate office needs to come down here to verify these hours. This is a really unprofessional way to conduct a business.
-
June 2023 by cam quin
Vince was very kind - he was quick to help me send a fax at the self-help machine by sensing it was my first time doing so. Thanks again Vince!
-
May 2023 by Jace Little
The team here is super helpful and kind! Came in at 3:45pm to have some custom flyers made, and was out by 4pm. Thank you Bekka!
-
April 2023 by Erika Dial
I walked in with an old car brochure and had a vision of having it laminated and SAMI worked with me and gave me all my available options and and pricing including letting me know it could be cheaper if I utilized the self-services. She was patient with me and extremely helpful and I walked out with a completed project looking better than I imagined!!! THANK YOU SAMI!!!
-
March 2023 by Yasmeen Hussain
Bekka made the experience so easy. I needed prints for my wedding so I was extremely stressed. She helped so much and made it easy for me. She was so easy to work with and communicate with. Her customer service was excellent! If it wasn't for her I would have been very stressed. Thank you so much Bekka!!!!
-
March 2023 by Kaye Bags
Jace was the BEST customer service person I've ever worked with. He went way beyond my expectations for printing help.