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January 2024 by Nibras M
One of the best credit union in town hands down. I am always served with professionalism, smile, compassion and respect. From Cheryl, the manager, to Christina, La , and the team. Amazing team and extraordinary services and offers
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June 2023 by Chris Whalen
Poor customer service and poor business practices.
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September 2022 by Barbara Calaway
If you want a bank with employees who take a personal interest in you, this is your bank! Cheryl and Christina have been my friends as well as experts who have gone the extra mile to help me with my needs from setting up a business account to getting a car loan to transferring funds and reissuing my stolen cards. The financial world is a scary place, but they have made me feel secure, and I am infinitely grateful. Thank you for everything!--Barbara
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June 2021 by Lily Stevens
Very polite staff!! Brandon is especially very helpful.
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March 2021 by J T
Five stars for the location haha I no longer have to drive 20 min to a credit union! I should have gotten the name of the young lady who works in the drive thru window super nice!! Been there twice and she has such a kind spirit! Teller 1590 is a sweetheart!
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March 2021 by Madonna Commo
Poor service !
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February 2021 by Ashley C.
This review is for a specific member representative by the name of La. I have been coming to this bank for years and have never had interactions with her but today I had my first interaction with her and she was extremely rude. La made me feel extremely unsafe to be going to a bank and taking money out of my own account. La had a lot of aggression within her tone towards me. spoke very loudly about my personal account for all that we're near to hear. extremely unprofessional. usually one person wouldn't make me want to not go to a place but this representative has made me never want to step foot back into this bank again.
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December 2020 by Nancy M.
We had to come in to close out some accounts due to a family loss and the process was relatively painless. Due to COVID restrictions an appointment had to be made, which is fine, but its awkward to get to the door, which remains locked, and stand outside unnoticed. We had to call the phone number three times before someone answered but from there it was smooth sailing. I feel bad for the team working the branch because they are clearly spread thin and working hard to make it all work.
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November 2020 by Danny Echeverri
I went to make a shared branching deposit a few days ago. everyone was very nice and friendly. On my receipt it says teller 1540 helped me, she helped me find my account number on my online banking so I can make my deposit. awesome branch all around!
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November 2020 by Sean Gaupel
I have a Business account with this Instution!! Tried adding my wife and they denied her bec of credit!! Wtf its my Business and have been with them for over 20 years so far. Who are they to say who I allow on my Businees account being a Bank! Dont open an Account here!! NEVER COME HERE THEY DON'T WANT URE BUSINESS. Banks want ure $ to invest so they make $ and on loans etc... but for a bank let alone a small CREDIT UNION TO DENY MY WIFE BEING ON MY ACCOUNT IS PATHETIC AND NON OF THEIR BUSINESS. WILL BE LOOKING FOR ANOTHER BANK NOW BEC 1ST CREDID UNION LOST MY BUSUNESS AND WILL LET EVERY BUSINESS AND CONTACT KNOW HOW THEY OPERATE
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October 2020 by Mara F.
Shittiest bank on earth.....you do better banking with a tree trunk
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September 2020 by Todd Evans
This place is a joke
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August 2020 by liz
Most of the time the staff is very friendly and helpful. Twice I didnt have my DL with me and I needed to pull money out of my savings account. I went through the drive thru both times, the first time the lady was very kind and helpful, assured me I didn't need it as they have my picture on file already and that was sufficient. I Loved it as that was so convenient. The second time that happened the lady refused to help me unless I walked into the lobby, and was less than nice. I was heated that day. Otherwise very satisfied.
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July 2020 by Charles Freund
Friendly and knowledgeable Christine Malik was great
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June 2020 by Add D.
I see them on a weekly basis. They are great and personable. It's always a highlight of my day when I have get to leave work and go to a place where they know my name. Always clean inside and professional. Thank you guys!!!
