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January 2024 by James Stutz
My recent trip to Foot Locker in Chandler Mall was a study in contrasts. On one hand, part of the store was impressively clean and well-organized. The shoes were neatly displayed, and their selection was easy to browse.However, another section of the store was the complete opposite. It felt more like a storage room than a retail space, with items haphazardly placed and a general sense of disarray. This inconsistency in organization somewhat marred my shopping experience.While Foot Locker at Chandler Mall has its strengths in cleanliness and organization in certain areas, the stark difference in another section of the store suggests room for improvement.
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January 2024 by Jeff Watkins
Rude. Unhelpful. Won’t be back.
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December 2023 by Gris Valdez
Young woman at register very rude. She asked me for my email so a receipt could be emailed. I gave her the info was typed wrong. I did let ker know. She got very mad. I didn't feel comfortable
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November 2023 by James Grizzard
I am writing to express my sincere appreciation for the exceptional customer service provided by one of your outstanding employees, Cinco, at your Footlocker located in Chandler mall. My recent visit left me thoroughly impressed, not only by the quality of your products but also by the unparalleled level of service I received.I came anticipating disappointment as the Cherry 12’s had dropped the week prior, and I was not able to obtain them. Cinco said that she would check the back to see if they had any in stock and as expected they didn’t. She then surprised me by looking to see if they were in stock at another location. I was in luck as they Champs down stair had them in stock. She provided me with thorough instructions on how to find the location downstairs and advise that I ask for Sauni.I walked into the Champs location and spoke with Sauni, who had the shoes ready for me. We talked briefly regarding our common interest in this particular shoe and she help complete the transition.What impresses me the most about this transaction is Cinco could have easily stated that we didn't have the shoes in stock which is something that I always encounter. I think her ability to going above and beyond what others do shows a high level of commitment and customer service that you don't see often. I think both of these individuals did an exceptional job of making me feel like a valued customer.If you purchase sneakers as often as I do, I highly suggest visiting both of these locations at Chandler mall. In the words of Arnold Schwarzenegger quote I'll be back.
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July 2023 by Blkojo
No service of any mention. Shoe selection too focused.
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April 2023 by Lupita V.
Chandler fashion mall foot locker is the best not only did the young men were attentive to our needs but also helped us with an online exchange to avoid having to go to another foot locker store. We give This store takes an A+
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March 2023 by Andrea Castillo
I Shopped with no sale man down my neck i got every shoe i ask for i left with the adidas NMD V3 and was super happy w my purchase
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February 2023 by Maryanne Richardson
Nice Footlocker!Good customer service
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January 2023 by Es. White
Like visiting to see the new design in shoes and clothes ...
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December 2022 by Russ L.
Yesterday we returned basketball shoes that were a month old. They were the new Nike Lebron series shoe. The sole of the shoe was coming off. The manager last night (12/15/22) was outstanding. I don't know his name and should. He was kind. Thoughtful. And diligent in his work. We will shop here more. Only because of him. I will try to find his name so we can reference him properly as he should be lifted up for his efforts. Well done young man. Really well done.
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November 2022 by Anthony Ramirez
Tried to run out, but I got caught??
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August 2022 by Lequisha Molette
I have been here since 10am this place says it opens at 10am it is 8 minutes to 11am and no body is here to open the store and there are customers out here waiting smh bad for business I drove a hour away and have to wait this is sad ???????? crazy thing is, this is an everyday thing says booths around this footlocker!!
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July 2022 by David Jerry
Check amazon, i found it 40 dls cheaper
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May 2022 by Olivas Family
It was a nice experience for my family and I at this location. I personally like their shoes. For my kid's they really didn't care for the shoes. I guess it's all comes down to what y'all are looking for.
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March 2022 by Nicolas Reed
Cool clothes but I wish there was more Phoenix Suns stuff
