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February 2024 by Dan Dieckhaus
I will no longer shop with this Frys (occotillo and gilbert) after witnessing extremely rude and seemingly unwarranted treatment of employees by a manager. This occurred on January 22, 2024 in the early afternoon.
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February 2024 by Jyoti Nayak
Horrible team. I had to wait for 30 minutes for dry icy. Somebody in that store took the key and went outside and surprisingly nobody else hit the freezer key. How can you be so irresponsible, managing such a big store and your don’t have simply common sense to handle the store properly. I need badly dry ice and the store has it but it took 30mins because somebody took the key and went somewhere else.
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February 2024 by Alex Herrick
My local frys. Is a great store as long as you know what you want and how to find it
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December 2023 by Paulette Eidsmoe
Today, a few days before Christmas I went to the Ocotillo store to get groceries which included 2 whole beef tenderloins. The meat guy at the meat counter was very rude to me about answering questions. At one point he quickly said “well which is it”? Very rude especially when I was spending almost $400. What you say and do really does matter. Next time I will just go to Costco. Disappointed.
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December 2023 by T M
I was in the on 12/13/2023. Got some cereal and one of the coupons did not work. I told the person that mans the self-check and she said I don't know anything. She call the the Manager. They transferred my order to another register and all of a sudden the stuff was $5 dollars more. I said do I need to put in Shopper card number to get the coupon to work? She said no. I told her it was cheaper at the other register. She said that is impossible. Then said "I can buy if for this price or leave." . The manager tells me this in front of other customers. Like I am lying. I left and went to the Fry's on Higley Rd and Chandler Heights where the price was correct. I have picture of the computer screen to prove it.This is not the first time. I returned a product incorrectly bought and was given less money back. The return was on the same day to the price could not have changed within 30minutes. The manager at the desk told me its the computer and she can't do anything about it. I should get back what I paid not less if I return a product unused and not open. What the heck man. Never going to this Fry's again I am done.
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December 2023 by Eric Wang
Don't buy any gift card. They sell a lot "fake" gift card. And once you purchased then it's your problem. I used to love to used Fry's 4x gift card point for gas. Until I got scam. When I contact Fry's and they said the card has been claimed(I was contacted them next day after I purchased). So, they will not return your $ and you can not dispute it on credit card.
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December 2023 by Gayathri Dasireddy
The manager that works evening shifts lady have attitude and I come her all time and I ignored her for long time … and the some people who work in the cashier counter too .. not all but some … they sea each other and try to stop laughing or giggle .. it feels they undervalue their customer .. & make me feel why I am there ??? !!! One cashier asked me for fry’s card I showed the barcode side of the card .. she asked me to turn it as if it’s really their members card or not even before scanning it .. not believing or thinking how I feel .. I felt nervous and my credit card didn’t went through while process at first and I asked and try to turn the key pad to her side coz she is short and trying to peek in , I was thinking I was helping her but that device got detached from handle .. I said I don’t mean it and continued to proceed and card went through this time .. she was like looking at me as I’m a mischievous child ( I am above 30 handling a kid by my self ) doing it on purpose .. I really hated her look and asked are u ok ?? She replied yes and I proceed to move from counter and the guy who packs all the items load them in cart was looking at her trying to stop laughter .. there is no empathy there .. some people might have bad days and feel anxious when they asked is your card is really our fry’s members card!!! That’s what happened to me ..there is no smile in her face from beginning ..
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December 2023 by sabrina bayha
I like this shopping center several food choices, t-mobile store, and a 24 hour dry cleaners. Now That's Convenient!!!
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October 2023 by D Tt
The quality of their sushi is of a 5 star fine and dine Japanese resturant.
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June 2023 by Min Farshaw
Don’t go here if you value your time and how your food is handled. Guy who packaged up my salmon fillet folded the fish and damaged the meat. In line checking out, all the registers needed an employee to clear an error that was coming up for everyone but the employee seemed oblivious to this and when they finally realized, they went vary slowly, did not say hi or apologized. And they went out of order than the order in which people checked out. Me and another lady were stuck waiting at self checkout for approximately 10 minutes.
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June 2023 by vivek vardhan
They got good variety of plans ( indoor ).Reason I gave 4 star because of their offers ( They have to be match offers like Walmart ).
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May 2023 by Maya Elle
The self checkout is the absolute WORST!! It’s always glitching and accusing you of stealing. Also I miss the wine bar. This frys has gone majorly down hill the last few years.
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May 2023 by La Maquina Bajo
this is a good one lots of options big store good beer selection. parking lot usually full + fuel station to get Fry's points
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May 2023 by Eric D.
I've been coming here for quite a while now, and while I like fry's, I like the VIP thing, the discounts, etc, I gotta say this store in particular has a problem with cleanliness and freshness. It's never bothered me before until I saw this. When you have these kind of quality control issues with your own brand, it's time to get it together. So, sorry to put you on blast fry's but be better!
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March 2023 by John Tokarz
This frys used to be amazing, now its over crowded with everything that was special about it removed. They USED to have a amazing bar, where you can drink a beer or glass of wine while you shop. They got rid of it. They used to have amazing chicken wing bar, salad bar, olive bar, deep frozen meals that you can take home and were amazing, now it's all gone. I don't know what happened, but now they stunk. Go to sprouts or winco instead
