GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, accessories, and phones for cash or store credit. Reviews highlight that customer service often goes above and beyond. Staff members are frequently described as wicked friendly, helpful, and excellent, providing a 10/10 service experience. Employees are noted for going the extra mile, helping to locate items at other locations, solving problems with orders and gift cards, and resolving issues promptly and well. This strong service has made it a store of choice for some customers. While some note the selection can be limited at times, and experiences with corporate systems are not always perfect, the helpful and friendly staff at the store level consistently receive high praise, contributing to a positive and safe shopping environment for many.
I went in to trade a couple games and pick up some new stuff. The representative behind the counter was super helpful. Gave me some knowledge I've never had before and pointed me the direction of the purchases I wanted for that day. 10 out of 10 service recommend to everybody.
January 2026
I apologize for not remembering the name of the extremely helpful store associate, but she went the extra mile in helping me find a couple specific Jakks Pacific Mario figures that I had been searching for.
December 2025
Ryan was very helpful! He even made our child feel welcomed which is hard to come by. Great service overall, will be back!
