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November 2023 by Joyce W.
J-WoW Fact: I once worked at the homedepot.com call center for two days before quitting. Call center life wasn't for me but I do enjoy the company!As a homeowner, things need maintenance so having a Home Depot nearby is a must. Like all Home Depots, this one has the same layout. There's nothing really special but I do think the staff here are friendly and helpful. They're always super knowledgeable too.Home repair and maintenance is never fun but at least the big orange box can assist you in whatever needs to be done.
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October 2023 by Karis L.
Hooray to Richard for being AWESOME!!! Richard approached me and asked if I needed assistance in which I did. Richard was very nice and assisted me with reaching an item on a shelf that I couldn't reach. This location is busy, but the lines go fast!!! The guys at the self checkout were also very nice as they kept the lines moving smoothly. I had the chance to meet the employees dressed up for Halloween (Photos attached) very cute if you're shopping with the kiddos or even if you're a STARWARS fan .There's plenty of parking onsite and plenty of Holiday Decorations ready to purchase now! Thanks guys!
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June 2023 by Dana E.
It's a home depot so you know what you're getting if you go there. The service is okay but the prices are getting prety high compared to lowes. Sometimes to takes awhile to find someone to hlep you but they always do in the end.
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April 2023 by alan e.
That thing where hiring people with zero experience and boundless confidence has brought about a new unforeseeable low. I've gotten used to having to repeat myself 3-4 times to blue-screening dullards before giving up. Today, however, i told someone i needed her to cut one 6 inch piece of chain and three 12 inch pieces and she said "what is that?" I didn't understand her question, of course, and said so. After she garbled out of few more words that also did not sound like any kind of articulated question i realized, since i heard the word "foot", that she did not know how many inches were in a foot and my 3rd grade education had dumped her. Me and they guy at Ace later had a good laugh over that.
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April 2023 by Daniel F.
Gus, at the 1155 W Chandler BlvdChandler, AZ 85224 store was a professional and provided me with excellent service. I appreciated how he handled the situation. Thank you, Gus!!!
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March 2023 by Anthony Esquibel
Your customer service department today was completely useless, they didn't know how to look up any purchase history through my Pro XD account and so that I asked if she could just ring me up and she messed that up too and had to send me down to self pay for I saw somebody working at the pro desk checking somebody out so I asked them if they could help me out and they could not either because nobody said they have the training to do so
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March 2023 by tim t.
Went to purchase a front door as well as a security door. Was in that department for more than 40 minutes. I stopped a nice lady in the center isle who called two different people to help us. (One didn't answer) we waited 15 minutes for this person. My husband then stopped another guy who went to the desk and told us "the guy" went home. We asked when he'd be in next... he told us he had no idea. Went to the front of the store. Gal called manager... Mike, he was with a customer but she called over speaker for Terrell. She said he'd meet me back there. I stood in the department for another 15minutes. No one ever showed. Waisted my time going to Home Depot ... ready to spend 2-3K and can't get any help. As I left told her no one ever showed up. She responds... "hum strange... the manager was only cutting a key. That doesn't take long at all."We were there for approx an hour and a half. Never did get any help! Never again
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February 2023 by Kenny S.
Not really sure about Home Depot anymore. Their prices are off the charts expensive and here are 2 examples.A 1 pound box of screws is 10.00A 5 pound box of those same screws is 32.50That's 6.50 a pound...A 15.00 discount to buy 5 pounds??? Huh???That's nuts.1Qt of Bondo body filler....24.95Online everywhere.....A gallon is 25.00Doesn't make any sense....and they stopped selling the larger sizes of bondo and gorilla glue while jacking the prices of the smaller bottles.Again.....open your eyes folks, something has gone sideways...
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January 2023 by Nicole R.
Worst customer service! We just spent $150 on large landscape bricks and couldn't get anyone to help us load them into our car. I asked 3 different people in self check out. There were at least 4 of them running that area and they each said they would call someone. Finally 2 men came out when we were done loading! It was not an easy or quick task!
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December 2022 by Brenna P.
Their curbside pickup is an absolute joke. The store is not busy, we were the only people waiting to pick up, and sat for over 10 minutes for someone to bring our stuff out. Finally had to just go inside to get it. Waste of time.
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November 2022 by Marlene A.
The one thing I hate about this place is that there is never enough people. Other than that I feel like everyone is really helpful and always willing to help. Today I had Jose help me with multiple things from flooring to appliances he was so patient and so willing to learn and help.
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July 2022 by Meg B.
Skip this place for flooring! Terrible customer service. Delivered flooring to front porch, under overhang in pouring rain. Terrible follow up, unrealistic timeframes for install. Nightmare!
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July 2022 by Michael Franz
Top of line products, have what ya need! Service wasn’t up to par, seemed like they were short staffed but the staff was nice either way
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July 2022 by Kerry N.
Giving 5 stars for Darrian. Went to order a garage entry door and he treated me like I wasn't a d*** lady who didn't know anything. When I went to Lowes last week that was the experience I was given. He was knowledgeable and educated me when asking questions, I explained normally I would ask my dad but he passed earlier this year. He showed empathy and really took his time to explain things to me and answer all questions I had. Definitely be shopping at Home Depot more often now. Darrian gave great customer service and deserves to be recognized.
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May 2022 by Melissa F.
So I forgot to put a review last week but I figure I would write it now before forgetting, my boyfriend and I went to Home Depot to get supplies for our planter garden , we needed to figure out how to assemble the PVS piping for our idea and I have never had a Home Depot employee in my life take the time out of his busy schedule to full on help us and stand there with us planning , and strategize with us so we can make it efficient, Robert was amazing and after what felt like 2 hours , we figured it out and I couldn't be more happy with the help he provided for us , the man is great at customer service and his job , thanks Robert you rock!
