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October 2023 by Nick Bultman
Steve, Brandon and team have been a pleasure to work with. For the past year, they have crates and shipped dozens of pieces of artwork around the world, with no quality issues, reasonable pricing, and top notch customer service. Finding a reliable shipper for my artwork was critical so I’m happy to recommend them to anyone looking to ship large sized artwork internationally.
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February 2022 by Erik Devereux
Gateway retrieved many precious family heirlooms and a box of photos and documents from my father, packed them carefully, and shipped the materials to my quickly and affordably. Pickup was contact-free and very safe; the driver called my father about 20 minutes in advance to give him time to place the items outside the front door. Upon returning with the items to the main office, Gateway photographed everything and documented the packing process for me by sharing the images. The outer packing box was reinforced with cardboard on the edges to ensure that the box would not crush during shipment. Gateway also sent a revised estimate for approval and took payment over the phone. I received tracking information and the shipment arrived ahead of schedule. I am very appreciative for this service that helped to transition these heirlooms and documents safely and securely, saving me a trip to the area during the COVID pandemic.
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December 2021 by Seth Tabaka
Great Crating experts! They know how to build and get product from point A-B.
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June 2021 by Michelle Winegard
Steve and his team are awesome! He built a large crate for our Tempo workout machine. We moved from AZ to FL and the Tempo arrived unharmed! I am so grateful!
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March 2021 by Francee Bassford
My experience with Gateway was excellent. They followed through with everything in a timely manner. All was done correctly. Furniture was extremely well crated and arrived unscathed. Having the furniture shipped was not the headache I thought it would be! They made it effortless on my end. I highly recommend this company.
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March 2021 by Kean Ganan
Steve at Gateway, brought my treadmill Cross Country, at a very reasonable price and NOT a scratch on it. He really knows logistics and what trucking companies to go with. I would HIGHLY recommend him for any freight shipment. He always delivers on his word and is a true professional. Before I found Steve, I called around 20 companies, many did not transport treadmills; Steve made this shipment effortless; and the moment I spoke to him, I knew he had a handle on how to get it here, with the BEST trucking companies and with great pricing. Use Gateway Crate and Freight, you will be pleasantly surprised, at the least amount of hassle, the reasonable price and the confidence that your shipment will arrive safely and unharmed. Thank You Steve.
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February 2021 by Kean G.
Believe the FIVE STAR Google Reviews; Steve is UNREAL!!! Has tons of experience in logistics and how to get your freight from point A to point B, in Great Time and at a very reasonable price. I must have called at least 20 companies before I found Steve at Gateway; and once I talked to him, I knew right away he had a "handle on how to deal with my shipment". It was a treadmill, and many people did not want to "touch it".. It came to me Cross Country with not a scratch on it, and the price for shipment was Unbelievable. You Owe it to your self to talk to Steve, and find out what a true gentleman and professional is all about.
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February 2021 by Wendy Powers
I own a furniture store in Colorado and one of my customers ordered 2 recliners that needed to be delivered to Tucson. That particular manufacturer only offers curbside freight and my customer was wanting white glove delivery. Enter Gateway! Gateway received the shipment making sure it was in good condition. They set up a delivery appointment with my customer. My customer had nothing but good things to say about Gateway. The 2 delivery guys brought the recliners in and put them where she wanted. They also removed all the packing material. She said they were both very polite and helpful. I will definitely use Gateway for future deliveries!
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July 2020 by Kayley
I had to figure out how to get a trunk hand-built by my grandfather from Arizona to Alaska. It was complicated by having to coordinate various options/schedules. Gateway was extremely patient and accommodating, working with me until we figured out the best way to protect my sentimentally precious cargo for shipment. They even rescheduled delivery cheerfully when I got the dates wrong.
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May 2020 by Craig Goldblatt
My mother left me two large oil paintings which I flew in to retrieve and send back to my home in Upstate NY. Given the limited time I had in Phoenix, Steven kindly met me to receive my paintings on Saturday morning when though his offices were closed. He kept me up to date every step of the way and the packing / wood crate was amazing. Ironically the cost was not much more than what a UPS store quoted me using two cardboard mirror / art boxes taped and packed together. I highly recommend Gateway Crate and Freight Services.
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May 2020 by Hairy Balls
Steven and his team are great @ GATEWAY OT. Fast and convenient customer service. Thoroughly impressed with there transparent and efficient operations. I recommend them to anyone with transportation and secure storage needs. We trust them with our high profile customer's equipment. 5 stars
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May 2020 by Alan Holmes
We had 40 filing cabinets that needed to be shrink wrapped and crated and sent from California to Alabama. Gateway did an excellent job with the whole process from the first phone call to the final delivery. The did and excellent job. Highly recommended. Thanks Steve.
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May 2020 by Bryan L
I had to ship two large pieces of kitchen equipment 600 miles to Salt Lake City. Gateway was able to consolidate the shipment and save my company money. Service was quick and they were very friendly when they picked the items up for shipment. I would definitely use Gateway again.
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May 2020 by Anita Miller
My son moved from Arizona to South Dakota last year. I researched extensively to try to find the best option for moving his stuff. Gateway Crate and Freight was the most affordable, and the most accommodating with quote, packing service and shipping. I highly recommend their services.Anita Miller
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May 2020 by Justin Hart
Steven and the team at Gateway OT run a first class organization. We have worked with them for years and are always treated fairly with great service and clear communication. Highly recommend!
