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February 2024 by Lisa
Evening of 2/16/24....about 10:30Pm, there were several kids yelling and screaming for about 1/2 hour very near the front desk. We won't stay here again because the front desk can't seem to keep the place quiet at night.
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January 2024 by Juanita Smith
Second time we've stayed there..first time they said they were under renovation..I believe we got the same fukd up room..elevator was dirty..rug in the room was torn.. bed skirt on one of the beds was half way off..it just felt dirty like before..the bottles of shampoo, and conditioner were empty lucky we took our own.
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January 2024 by Susan B
Electrical outlet face plates missing in 6th floor hallway. Droning noise at night in our 6th floor room (from something on roof above us? Bedspread didn't seem fresh. Surprised to see parking fee on final bill. Will go elsewhere next time.
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January 2024 by Tania Dennis
We went on a quick getaway for our anniversary. At first glance, it looks like any other hotel room. After further inspection, the upgrades we found were really incredible! The bathroom was equipped with large affixed bottles of shampoo, conditioner, body wash, lotion, and hand soap. No itty bitty one use bottles! If that wasn't mind-boggling enough, there were outlets everywhere! And not just a plug-in here or there, they were several outlets, to include USB outlets! It was fantastic! We bring our multi plug adapter with us when we travel because there are so few plug-ins (and never in a convenient spot) were fighting for a chance to charge our devices. Thank you for an awesome stay!Rooms: All my comments are in our experience.Noteworthy details: The breakfast was delicious. More seating is needed.
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January 2024 by Lavette Bell
There’s absolutely no way this is a 4 star hotel, it’s giving more like 2 star. The blankets are dirty, the blinds are dirty, the tub is dirty, the carpet is dirty, and the chairs upholstery is filthy!
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January 2024 by Kristen Ryan
Out of all the hotels I have been to. I love how it felt like home away from home & my kids loved it!
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January 2024 by Edward Hopkins
No ice bucket in room, no hotel directory information in room, no laundry in building, ice machine on another floor, room sink did not drain well, slight signs of mildew in shower, toilet was very low in height. Staff was excellent. Some fruit in the breakfast are would be nice.
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December 2023 by sorell klade
Set right off freeway it's easy to find,good location, nice room ,great customer service and free breakfast was excellent ? lots of parking and well
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December 2023 by Larry S-Line Logistics LLC
There is something about a Hampton Inn that always makes you feel welcomed and comfortable during your stay. This stay was no exception. Gina on the front desk assisted me with check in and also at check out. Each time I passed by her going in and out of the hotel she always greated me with a warm smile and a perky hello. Absolutely loved it! Gina is my new best friend in Phoenix! There are several restaurants and everything is so easy to get to. I visited Costco and Golf Galaxy while I was there and I must say at first I was hesitant about going because of all the traffic but those two locations were just a straight shot, same thing for getting back on I-10, easy on, easy off.
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November 2023 by Jon B
This place has potential, but they should shut down temporarily while they undergo construction because it was very uncomfortable. My partner and I were booked to stay for a week here, but left after one night because of the appearance of the hotel. There's so much construction going on in the hallways and doors that you can't help but to see it. The scrapped paint, mold, and asbestos exposure was not good safety hazard. Not to mention the walls are very thin. The walls are so thin that I literally could the people next us have conversations, sneezing, sex relations etc. The lighting in the room is hiding the fact the bed linens are yellow because they're washing the sheets with straight clorox bleach. This I know because I smelled the bleach coming down the hallway at the bottom floor where the laundry is. There was a towel where the smoke detector was in the ceiling and we don't know why. Lastly, the area was sketchy and dark. Luckily, we were only passing through.
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November 2023 by Sterling BP
After a couple of less than ideal experiences. In other properties, this one restored my faith in the Hilton brand. Very friendly desk personnel, an inviting outdoor pool and hot tub and very comfortable room. There was major room renovation going on, but one would hardly know it, except for long plastic sheets running down the hall to protect the carpets. Almost no visible indicator of renovations. Excellent job!
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November 2023 by Gabbie Cummings
It seemed as if they had just begun construction. Our room was nice & and clean, but the window was cracked open at the seal. Large enough crack that my fingers fit inside the gap. Upon checking out, I mentioned it to the desk clerk. She didn't seem surprised nor did she offer a discount. The breakfast was mediocre. The sausage looked as if they had boiled it, which made it not taste very good. The waffles were VERY good. I hope that when they are done with the remodeling, these things are addressed.
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October 2023 by Nicole Carden
Robert at the front desk is an absolute gem. I'm an absolute idiot when it comes to travel, he was calm, friendly, and accommodating to my idiocy. Seriously, he made our night so much better after a very long two day drive. The hotel itself is a Hampton - well rounded, a good stay and comfortable in a good location.
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October 2023 by Allen Watson
Rooms were clean, pool was ok, breakfast was pretty good. No vending machines just a really lousy snack/drink table that was absurdly overpriced and mostly empty. Half the fun of staying at a hotel is a late night run to the vending machine!
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October 2023 by Robert Bennett
Some remodeling and upgrades are in process, so there are some minor disruptions.The front desk is very responsive and addresses issues almost immediately.Tony Cotto and Gina are on top of their games! 5*. Definitely worth the stop.“MAKING YOU HAPPY, MAKES US HAPPY”
