Hand and Stone Massage and Facial Spa offers high-quality massage and facial services at affordable prices. The spa aims to make these experiences accessible to everyone, turning massage and facials into a luxury that can be enjoyed frequently. Clients appreciate the skilled therapists, emphasizing the relaxing and healing nature of their treatments. The Chandler location is particularly noted for its excellent estheticians and the positive experiences they provide. While some clients report concerns about the new management's focus on upselling products, many still enjoy their visits. For example, one client values their monthly facials and the expertise of their esthetician, while another praises Alex F. for his specialty in deep massages that effectively relieve tension. The spa has extended hours and is open seven days a week, accommodating busy schedules, and the staff, including the manager and front desk personnel, are often recognized for their helpfulness in resolving issues when they arise.