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February 2024 by craig schwartz
Not bad, decent
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January 2024 by Minesh Patel
Great hotel with a nice warm pool and hot tub, good free breakfast and amazing front desk staff that will bend over backwards to help you. Highly recommend this hotel.
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January 2024 by Cherie
We couldn’t believe how great the facility was for the price we paid. The room was very clean and updated and it felt like we were staying at a much nicer hotel. The staff was friendly and let us bring our pets without issue. The area felt safe and was within walking distance to stores and restaurants.Overall a great stay!
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January 2024 by Mariana K
My wife and I recently stayed at the Hyatt Place Phoenix Chandler and were delighted with its convenient location near shopping, restaurants, and easy highway access.Our check-in experience, handled by Vincent even past midnight, was smooth and professional. His kind gesture of offering complimentary water was a true mark of excellent customer service. Thank you, Vincent!The front desk staff, particularly manager Lukas, were always friendly and helpful. Lukas skillfully managed challenging situations, turning them into positive guest experiences. We're grateful for his efforts!The kitchen staff were warm and attentive, treating guests like family and ensuring the dining area was clean and well-stocked.Our room was spacious and well-kept, with daily housekeeping keeping everything in order.The only suggestion we have is regarding the breakfast meat options. They were predominantly pork-based, limiting choices for non-pork eaters. Expanding the selection to include a variety of meats would cater to a wider range of preferences.Overall, our stay was excellent, and we highly recommend the Hyatt Place Phoenix Chandler for its outstanding service and prime location. We look forward to staying here again!
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January 2024 by kenneth render
Everything was great!!! The rooms were nice and clean! The staff was very nice, friendly and accommodating. We stayed 7 days, and I couldn't complain about anything...EXCEPT FOR1) NO MICROWAVES IN THE ROOMS.2) AND NO WAFFLE MAKER FOR BREAKFAST.Come on Hyatt your not a resort, so microwave should be a must, especially when you go out to dinner and want to reheat your food for later.Everyone else has waffle makers come on. You repeat your breakfast over and over, so throw in a waffle maker it won't hurt you!Rooms: Rooms were spacious. I recommend the walk out patio to the court yard area that was awesome!!!
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January 2024 by Chris Moreland
We stayed there for New Year's Eve and it was very nice. The room was remodeled and very nice. Staff was friendly and welcoming. We normally stay at Hyatt Place North Phoenix but that location is on desperate need of remodeling. Hyatt Place Chandler is our new go to location. We will definitely stay here again.
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December 2023 by Pam Mcknight
Great hotel very quite, newly remodeled. Rooms spacious, beds very comfortable, pillows are on the hard side. Only thing missing was a microwave but they have one in their lobby kitchen area that can be utilized. Front desk attendees are beyond helpful & very pleasant. We would stay here again & recommend to family & friends.
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December 2023 by feliceatyler
Very clean rooms , very pleasant customer service! I will be going back ! And I highly recommend Hyatt placeNearby activities: Mall wasn’t far at allWalkability: Places were in walking distance
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October 2023 by John Klutzke
Good overall place to stay. Clean (undergoing renovation). Staff went above and beyond to help us. Would definitely stay again.
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October 2023 by Steve Schulte
Lucas and his assistant were so helpful! They knew how to redeem our gift card which has rarely happened at other locations. The remodeled room was nice and more functional than other locations. The breakfast even included delicious French toast! A pleasant stay!
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October 2023 by Chad Bradley
Hotel is currently doing renovations so the first floor is partition off with heavy plastic to contain dust. We never heard any power tools or loud banging hotel is great for the
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September 2023 by Vicky H.
2 rooms with ac issues Offered a bedside fan Seriously is this a motel 6? Then phones dont work in our room 341 I was told by maintenance phone near bed worked Until at midnight someone trying to get in our room insisting it was there room And I couldn't call to front desk .. Outlets worked sporadically Tried calling main number for a question on arrival date and their phone rang 50 times When I arrived Lucas says oh maybe they were shut off Maybe thats why it never rangThis is not like any Hyatt I have ever stayed at And Carsten is a terrible manager He never came to assess room issues apologize or any follow up Very poor hospitality skills Needs the original hospitality class he missedSave your money Go to a Marriott
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August 2023 by Ash R
Service and location were great but the room was not. They are undergoing remodeling and we got an updated room but there was something in the vents that made us sick. We'd cough at night and get sinus issues in the morning. It could be VOC from the paint or other construction materials since they were painting on the same floor. Also the motion sensor thermostat drove us crazy. It turns off at around 9am and if we didn't move around near it, the a/c would not come on and at 100+ degrees weather so if you sleep in, get ready to sweat in bed. The newer beds also aren't as comfortable. For a hotel, I would prefer comfort over looks. We moved to the Gilbert Hyatt Place which was better.
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August 2023 by Barbara Riordan
Stayed as this hotel was recommended by my mom's assisted living facility. Staff is some of the best I've encountered. Friendly, helpful, and seem to care. The room was one not renovated yet but extremely spacious and comfortable and can I say, great AC! The room was on the first floor, pool side but I was not bothered by sounds outside or in the hallway. This was important because I was on my Boston schedule which was 3 hours earlier. As others have said close to many venues and ease of traveling to others as it is near the 202.
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August 2023 by Benjamin Baez
Great hotel! Staff was very friendly. Breakfast was good and plenty of parking. Rooms were clean and modern.Only issue was I couldn't login to hard wired Ethernet cord connection. My wifi went out on laptop and in the end I had to get a USB WiFi device.Other than that, a great place to stay!
