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March 2024 by Julian Bello
had a great time with nancy and nirvana! 1st time there and forsure will be coming back as a loyal customer. thank you for all their help!
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March 2024 by grant tenney
Great experience great staff helped wife and me keep up the great service
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March 2024 by Ruth for Truth
We had a great time experience with our ring purchases in Chandler, AZ! Nirvana and Nancy were very sweet and helpful! We appreciate the personal experience!
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January 2024 by Tim Lavigne
Was looking for a low priced (200 to 250 dollar ) gift for wife. Explained what was looking for, pric3 range, and why it was important. Sales lady, who I miss name, was wonderful and found the perfect gift
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January 2024 by jon large
The sales girl was sweet, and beautiful.
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January 2024 by Rigoberto Caceres
Excellent service and very good attention from the ladies who work there, I recommend them.
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December 2023 by Rebekah Parent
I didn’t catch their names and it didn’t say on the receipt either, but thank you to the two young women who helped my husband and I find a ring yesterday? they were so friendly and sweet & rly gave us their full attention, they even cleaned my pandora bracelet for me and it looks shinier than ever ! Great customer service all around, very happy with this location ?
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November 2023 by Chris Diaz
Great Costumer Service ??
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October 2023 by Wanda Fernandez
Nancy was incredibly helpful with my requests. I needed to have my wedding set resized as well as another ring my mother gave me. She was patient and incredibly knowledgeable.
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October 2023 by Krystal T
My wife and I came in to add to our Original wedding ring and Saralene, Nirvana, Nancy and Dave were so welcoming friendly and gave us the best experience a customer could as for we ended up not only getting the complete part of our ring but upgrading by trading the original and added warranty they truly went above and beyond and weren’t pushy either. They allowed us to understand what the best options are while saving money in our pockets definitely recommend this location!! Will definitely come here again!!
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July 2023 by Laurie Woodcock
This is where you need to go for super deals and OUTSTANDING CUSTOMER SERVICE!!! Their prices are very reasonable and they have a variety of beautifulpieces in their large inventory.Nancy and Nirvana are so personalable and friendly! They researched and found a chain in their catalog that matched my bracelet. I am so HAPPY!! They ordered it and I ABSOLUTELY love the gorgeous chain I have been looking for quite sometime.Ariel called to let me know the chain was ready to be picked up. Chris was kind and patient as he took care of the transaction. Kay's Jewelery in Chandler Mall is always busy with so many customers. Now I know why...!! I will spread the word to my friends and continue to get my gold from Kay's!!Thank you for OUTSTANDING CUSTOMER CARE Nancy, Nirvana, Chris and Ariel!
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June 2023 by Eva Hernandez
Worse experience ever. Went in for service and left feeling like I was cheap and a liar because my sales receipt was not popping up all because I had made my purchase at a Kay’s Outlet store. I felt bad for the other two employees working there because the person that helped me shouldn’t even be working there or be treating the customers the way she did. It was embarrassing to hear the whole conversation she had with the other Kay store about my ring. Like not everyone needed to know my buisness. Never never in my life did I feel the way I did today at a Kay’s store. I didn’t know you had to dress rich to receive great customer service or have to buy from an actual Kay store and not an outlet store to receive great customer service. Very very disappointing! I’d give a 0 if I could.
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June 2023 by Taylor V.
Kay has always been a go to for any fixes or shopping! Nirvana who was working today at the chandler mall location, was authentic in her costumer experience engagement with us and amazing! Would recommend her to anyone! Very trustworthy!
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June 2023 by Geoff Howze
Jacy was INCREDIBLE!! She was so nice and attentive. I called a few stores before this one, and was not given clear information. She truly was a MASSIVE help, and very much appreciated!
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June 2023 by Josephine Jun
NIRVANA and ARIANA gave me top tier customer service !!! They went above and beyond and make it look so effortless. Will definitely be back again, never going to another jeweler ?❤️
