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March 2024 by Thomas Clerk
So disappointing! Only my 2nd time in your store as I am visiting from Canada.My 1st time was excellent so I came back to get bras to take home.I entered the store and did 2 walks around looking at clothes. I then went to the bras and picked out some to try on. Went to the fitting rooms to try them on. Needed another size so got dressed and came out to find them. Went back to the bra section.Since i entered the store, not one sale associate had acknowledged my presence! There were 3 associates chatting behind the counter and no customers!I decided to just leave!
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December 2023 by Mary Diggins
Got there and found a good sale on Bars
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December 2023 by Susan Ontiveros
Trina was so helpful and kind. She measured my granddaughter for a perfect fit. She was so helpful in helping us select the right clothes for her shape. We will be back
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December 2023 by Rosemary Brown
Great service. Got what I needed
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October 2023 by Elizabeth Becotte
The entire team at #4190 the Outlet location is Awesome! I was able to set up a scheduled appointment for a bra fitting and styling appointment. Yuv and Lucy listened to my concerns and helped myself to feel comfortable with finding some new styles to wear for a new me! I purchased several pairs of pants and blouses and two suites. They helped me get a sense of mixing and matching the colors and fabrics and helping me get comfortable putting together outfits. It was a great experience. I was wearing the wrong bra size and clothes size. I think a lot of us are wearing the wrong size… with their help this was a great opportunity to update my wardrobe! If you need help with sizing or just help with adding some new clothes to your closet please go and see the team at the OutLet store!
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October 2023 by Anndrea Cruz
The store is well organized, clean and color coordinated. The stores carry bras above DDD for reasonable costs that are soft, smooth and malleable. I was able to get two bras for under $100! The staff was helpful and I felt comfortable because they were patient.
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July 2023 by Valorie Bailey-Hammons
Shopping with a friend. Nice, clean store and friendly staff. My friend found several items to purchase.
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June 2023 by Amanda Wood
Great service from the manager! She stopped her task to assist with a question that lead to a return of a defective brassiere. She helped with my online purchase and my return, easy peasy. I’ll definitely be back to this location.
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May 2023 by Hailey Klein
Customer service could have been a little bit better.
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April 2023 by Nadia
I came over to the mall at 8 PM to pick up an order from Torrid, that’s next-door to Lane Bryant at the premium outlet mall, and then go to Lane Bryant. Unfortunately, they closed early at 8:30 PM. The sign said they would be open until 9:00. If I would have known that they would close early I would have gone there first.
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March 2023 by Rebecca A
Service assistant was great, clean store. Many Selections to choose from.
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March 2023 by Heather Gently In The Wind
The store is ok and the selection is pretty good but the employees are awful. I was hoping to look at something and I was waiting for the employee to finish the layout that she was doing. I looked at some other things then came back 10 minutes later... she looked at me like I was in the way. I simply said.. excuse me, can I get in here to look.... she rolled her eyes, smacked her gum and moved about 2 inches. When I went to pay she rang me up without looking at me but talking to the other cashier. She rolled her eyes again and they giggled like schoolgirls when I was leaving. So disrespectful ... I would never go here again.
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February 2023 by Nina
Picked up my order, got 2 giggling sales clerks, then big laughs as I was leaving out. Why? They didn't put my grey mailer in a Lane Bryant bag, they didn't tell me I had an additional 50% off to use when I picked up my purchase. Train your employees better, because service matters, especially when attached to this name! Leave the high school garbage there.
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September 2022 by A Williams
Outlet name only still $50 for a T-shirt unless you hit the clearance section. I'm still not seeing $70 for a pair of pants especially when Torrid and Old Navy are a few doors down.
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August 2022 by Anthony Tumbarello
To much walking outside priceNot that great hard to find a real deal