Leslie's is a well-loved neighborhood pool store in Chandler, Arizona, known for its excellent customer service and knowledgeable staff. Customers appreciate the wide selection of pool and spa chemicals, equipment, and accessories, as well as the convenience of free in-store water testing and cleaner inspections. Many reviews highlight the hard work and dedication of the team, particularly the manager, Bruce, and assistant manager, Melissa, who are praised for their helpfulness and expertise. Customers feel a personal connection with the staff, often mentioning how they go the extra mile to resolve issues and provide guidance on the best products. However, some reviews point out occasional staffing challenges and pricing concerns, particularly regarding products that may not meet expectations. One customer mentioned receiving used pool vacuum hoses sold as new, which was disappointing. Despite these issues, the overall sentiment is overwhelmingly positive, with many customers expressing a desire to return due to the exceptional service they receive. The store's commitment to customer satisfaction and community ties makes Leslie's a trusted choice for pool care needs. Shoppers are encouraged to utilize the Leslie's app for convenience and to join the Pool Perks Rewards program for special offers.
