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October 2025 by Abraham Quintero
Store closes at whatever time they want.
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October 2025 by William Benson
Sam was great! Helped me find clothes and gave me recommendations!
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June 2025 by Jayme Muniz
My wife was looking for a white jeans jacket, so we cruised down to Phoenix Outlets Levi's store and we received excellent service from the sales person and the cashier, as well. They were patient and very courteous....and best of all .... My wife's 2 month search was finally over, with their assistance she found what she was looking for. I highly recommend this store.
Jay
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June 2025 by swati arya
BOGO 75% off select is just making fool out of customers. 75% off of 24.5+24.5 is 12.25 (plus taxes) while in the receipt it counts to 15.31 each Tshirt plus taxes. When asked for further clarification, no one could tell me the actual calculation.
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March 2025 by Arturo Lopez
Customer service was Disappointing.
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March 2025 by Erika Althoff
Poor customer Service.
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February 2025 by Dom LeBeau
The employees working tonight were rude and disrespectful.
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December 2024 by hassan jama
I bought from this store 4 Levi’s jeans one of them was smaller so I returned it with its price tag but unattached and I had the receipt. The store manager was not polite with me she told me to leave the store with my simple request of exchanging the small jeans. I was not argumentative I was polite but she did told me to leave, I left the store shocked
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November 2024 by Ash Abusharkh
I don’t know how the manger passed the interview (Jessica) when she got hire. Bad attitude with unprofessional customer service.
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September 2024 by ชาคิล โนอาห์
Got my new short here. Amazing deal. Love it!
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September 2024 by Ying-Noii
Got my new short here. Amazing deal. Love it!
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August 2024 by Whitney Smith
People were very helpful
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August 2024 by June Bug
Walked in here with the intention on buying 3-4 SPECIFIC pairs of pants. As I am very tall I was VERY surprised to them having my actual size and was excited and ready to buy after trying them on, they even had higher sizes so that even if my natural size didn’t fit I could go higher! Awesome!
It was 7:34 and not a literal SOLE in the store besides me my wife and 2 employees I grabbed the pairs and went and asked “can i try these on”..
Sale done as soon as I can try them on .
The manager JES a brunette looks over and says “our fitting rooms are locked for the night”… like she didn’t have the key on her hip as we speak…
So I’m like wow that’s weird nearly 30 minutes left for you to work and you’ve chosen to not fulfill part of your job because you wana go home early so you can walk your fish. VERY DISAPPOINTING.
So I was like wow ok that’s weird , as I’m walking out I literally see a girl walking out of a fitting room…
so I turn around and ask a red head employee who wore glasses who was kind of un aware of the store because she did 3 full circles in the store before she found me ANY PAIR of 501 shorts in a 40 waist , I ask.. is that your manager ? She says oh yea it is, I reply what’s her name? She goes silent and says over her headset, “HEY , can YOU come out here”. Like she was trying to keep it a secret from me lol.
Anyone that has worked retail or anywhere with a communication device knows nobody gives a direct order over a headset they say hey John can you hop out here for a sec…
My wife says it’s honestly not that serious we don’t need her we would just love to know her name for her awesome service.
She says oh Jess under her breath -___- ……..
So I’m writing this review in hopes that somebody higher than Jes knows that she cost you about $250+ dollars because she was in a hurry to leave the store.. as a 30 year old man never have I had a pair of Levi’s jeans and never have I heard of a fitting room closing EARLY. Guess I’ll never have a pair and I doubt I will ever be told the fitting rooms closed early again .
SIDE NOTE AND KICKER! When I asked JESS for the fitting room she said they are closed early for the night and that I could buy them and return them whenever I want? I live 40 minutes away from this store and will never come here again how stupid and ridiculous do I feel even typing this ridiculous interaction.
DO BETTER .
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February 2024 by Jose Mendez
Super expensive prices, no real offer
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February 2024 by Markus Kölz
Good selection, good discounts to be found
