Lids in Chandler is a popular destination for hat lovers, offering a wide selection of officially licensed gear from MLB, NBA, NFL, NHL, and NCAA teams. Customers can choose from various styles including fitted hats, snapbacks, dad hats, flex fits, and knits, with brands like New Era, Nike, Adidas, and Mitchell & Ness. The store also features a Custom Lids service, allowing customers to design personalized hats for teams like the Arizona Diamondbacks, LA Dodgers, and Arizona Cardinals. Many customers have had positive experiences with the staff, describing them as helpful, welcoming, and professional. One reviewer appreciated the assistance in creating a hat in memory of a friend, praising a staff member for being super helpful. Another had a great experience with a staff member named Blake, rating the service as excellent. A different customer shared their satisfaction with the embroidery service, highlighting an assistant manager who patiently found and embroidered a logo after a frustrating process. The store stands out for its friendly and professional customer service, especially when compared to other stores like HAT CLUB, which some reviewers felt had rude employees and a lack of care, particularly towards people of color and the LGBTQ community. Overall, Lids in Chandler is seen as a reliable and welcoming place for hats and custom embroidery.
Such a awesome place thank you help me find a hat when I didn't know my hat size
April 2025
Got a hat embroidered in memory of a friend I lost. The gentleman who helped me was amazing and was super helpful. I will recommend this place to friends and family who wish to do the same.
July 2024
Great experience shout out to Blake for the help great guy ! 10 out of 10 experience with the staff and products good deals
