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January 2024 by Wyatt Hatcher
Mac’s shop is incredible. These guys work hard and fast, and they are very detailed in both work and notes, so you can understand everything that has been done or needs to be done to your vehicle. Mac is a really friendly guy, super easy to work with, and down to earth. There’s no pressure to buy anything, or do any extra repairs. The warranty they include is also stunning. I highly recommend this shop!
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December 2023 by Andrea Palacios
My experience with Mac has always been great, he's an honest and straightforward guy. Recommend him to all friends and family ? %.Service: Steering & suspension repair
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December 2023 by Shane Dahlen
I'll gladly add my own 5-star review for Mac and Mac's Complete Auto Repair!Safe to echo all of the other 5-star reviews and Mac's has a lot(!) of 5-star reviews for a reason - especially for a mechanic/repair shop these days.Mac does business the right way, which is very refreshing.After using the same mechanic for the last 22 years (who also does business the right way), I was more than a little nervous at first, going to someplace new. But, that apprehension was short-lived!Mac's provides great(!) communication, is very responsive and stands by his work.He provides photos, videos, summaries and is happy to show you what he's talking about, working on or has completed.I appreciate the "Red, Yellow, Green" approach to prioritizing repairs...things that really need to get done now, things that can probably wait a bit and things to have on the radar screen down the road later on. Then, you get to choose.He does quality work and is focused on "getting it right" and in the rare case that it's not, he'll make it right and stands behind his work!"Trust" is always an important element when you're looking for a good mechanic and shop and trust me when I say you can trust Mac and that you'll be in great hands, leaving your own 5-star review!!
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December 2023 by Logan V
Mac's is great. They are very good and clear communicators. They provide explanations and/or photos of the problem areas and ask your permission before doing any additional work. They are very honest and straight forward about what issues are a priority in order to keep your vehicle running well. They use software that makes it easy to track and see issues as well as approve or disapprove which repairs you want done.I take both of my cars here and they have a lot of knowledge of Toyota's. They seem well organized and have always had my vehicles in and out in good time. They do a quality job servicing vehicles and their customer service is top notch.
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December 2023 by Jeremy Franklin
I had my low beam headlights replaced and had a great experience! They were fast polite and the service was excellent. They also washed my car after and my jeep looks amazing. Thanks again and I’ll be recommending you to everyone I know. You’re my go to mechanic from here on out!
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December 2023 by Crystal Lyons
Mac literally saved my car. When I had taken it to two different dealers, oil chain and an independent mechanic shop, they all said the engine is blown, and I need to replace the engine or buy a new car. I love my car and was devastated. A friend recommended Mac and he knew exactly what to do and not only fix the issue that made my car run like new again! I cannot only recommend Mac’s to everyone that I meet, but I will never take my car anywhere ever again for any type of service. I am so beyond grateful! He was also kind enough to give me a loaner vehicle, while my car was being worked on. This is the stand out service that everybody deserves!
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December 2023 by packagepagan
Mac and his team are the best period hands down! If you have a Hybrid vehicle and no one can figure it out this team can. Thank you for being awesome!
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December 2023 by C Verdugo
I've been coming to his shop for over 5+ years! Him and his team has a great knowledge of many different vehicles I've brought to his shop! He explains in details of many issues that can be solved and his recommendations. I highly recommend his shop who looking for a mechanic you can trust!
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November 2023 by Kevin H
Great customer service and transparency wrt my recent car repairs. Absolutely LOVED the detailed diagnostic writeups that were provided online complete with pictures and color coded to indicate the level of severity. Repair costs were also reasonable , as I was quoted higher prices at 2 other establishments. Was given a loaner vehicle while repairs were being made, in which I GREATLY appreciated.Services: Auto battery replacement
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November 2023 by Steve Roser
I am very happy with the AC leak repair completed on my 2015 Camry. I am also very impressed with the general inspection of the vehicle with photos. You have a first class facility!Thank you,S. Roser
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November 2023 by Travis Johnson
Took plug-in hybrid in for regularly scheduled maintenance. I reached excellent service by a knowledgeable team. They know the vehicles well which is a challenge with the complexities of vehicles today .Services: Air & cabin filter replacement
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October 2023 by Garrett Kramer
This was first time at Mac’s with my wife new car. Great place, phenomenal communication, honest and we will definitely be back! Thanks Mac!Services: Auto engine diagnostic
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October 2023 by Scott Burnam
When you land in a new place, you need to line up two things quickly: a doctor and a mechanic. I found my mechanic. Super responsive, thorough, and flexible with a scheduling change I needed. And the price for the battery replacement I needed was below the three other quotes I received. Will be using for our two vehicles moving forward. Also, just a really chill, pleasant and professional set of interactions by phone, text, and email.Service: Auto battery replacement
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September 2023 by Happy Griz
I found Mac’s Complete Auto Repair through the BBB web suite. He has a five-star rating. Mac is terrific, he explained the process and what needs to be done concisely. Best of all he offered a loaner car. The wife is disabled, and we can’t do without a vehicle. Mac got the work done in the time frame given and for a plus he washed then car. We’ll be back for car maintenance.Service: Air conditioning
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September 2023 by Brian Lee
Very glad I went to Mac's! They're honest, experienced and do athorough job. I like how they take photos of hard to access areas of concern, so you can see what they're talking about. And they always keep a clean shop, that says a lot!Services: General repairs & maintenance
