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February 2024 by Erin Lincoln
I ordered four burgers, a french fry and three drinks. When I got to the food window they gave me my drinks and then parked me to wait for the rest of my food. I watched 15 to 20 cars get served in the drive-thru while I sat there waiting for my food for 20 minutes then I decided to go in, another guy that was waiting longer than me had also gone in. I walked in and asked the lady why it was taking so long. She never apologized. She just took my receipt and 7-10 minutes later another kid finally handed me my food. I checked the order and it was missing my french fries. I pointed it out to him. He said nothing and just took my bag. I did say 'and another fry would be nice for my wait' which he did give me. So 30 minutes later I'm finally leaving the parking lot and I get home and now the drinks are a little bit watered down because the ice has melted and I eat one of my burgers and then realize that they are undercooked, Hope I don't get sick! I will never return to this location again and it will probably even be a while before I go to McDonald's
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January 2024 by Pearl Vigil
I’m going to start out by saying I have been a loyal McDonald’s customer since birth and I am not one to complain about a McDonald’s. BUT…. My friend and I both got a Big Mac meals so we could watch Bad Girls Club and have a snack. When I ordered the lady sounded rude. Didn’t mind that at first because it’s a McDonald’s but then I get my food and drink. I taste my Fanta and it tastes like water so someone forgot to change the syrup or is lazy idk. And then I get home and eat my Big Mac. The top bun has no sauce and 2 bites in the top patty of meat was already gone. I’m a small girl so I don’t take big bites. Anyways if it was one or the other I wouldn’t have complained but all together I was just super disappointed. I love McDonald’s and it just didn’t feel like McDonald’s to me.
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January 2024 by R1cHardCore
Stopped in at this location to have a quick bite. Drive thru was empty, we ordered a Big Mac meal and a Quarter Pounder meal. The servers were very nice and expedited the process very well. We pulled into a spot and ate our meals. These two meals were the BEST McDonalds meals we’d had here over the past 4 years here. We have eaten in McDonalds across the country and have done so because of their consistency. Lately we have wondered what had happened to McDonalds. Well this franchise is doing it right. Unfortunately, we are 30 minutes away so it won’t be a regular.
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January 2024 by Liliu Aulai
I place large combo meals and got medium, the fries were extremely stale and I had to park to go back inside to get my new order. I got home and realized that I got the same stale fries that they dipped in the oil and just put it into large size fries container. I'd give them a zero if it was an
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January 2024 by Patrick Floyd
Here in the Chandler AZ area and decided that a quick trip to McDonalds was needed. Ording for 3 people we had three sandwiches and three large fries. The bill was $39.00. Since we were in drive thru, I just accepted the fact that the price was the price. Paid and then was told they had to make one of the sandwiches again. 5 minutes later we received the food and drove off. Like most people, you start nibbling on the fries and to my disappointment, they were cold. They must have bagged the fries with the original two sandwiches while waiting for the third. NOTHING WORSE THAN COLD FRIES!!! Especially when you just dropped $39.00. My pint is that I'm getting this type of service and quality across the country with McDonald's. Come on folks, get your franchisees back to what got you to this point. Consistency and quality at a fair price.
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January 2024 by raul camacho
Slow service but food ok ..
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January 2024 by Robert DiDomenico
All the kiosks are broken, staff only pay attention to cars in drive through. You stand there at register and you just get ignored. It was my third attempt at finding coffee on a morning walk visiting from Philly. I wasn’t leaving till I got someone’s attention. I had to throw some east Coast energy at them. Coffee was great as always. The space inside is weird and not comfortable. I get why no one wants to go inside. ??♂️
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December 2023 by Elizabeth Valenzuela
I normally go here a lot and I like it but literally just now I went and got a 4 pc happy meal and they didn’t even put the nuggets in, just the toy and fries. I’m not happy
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December 2023 by Melissa Nelson
Very clean nd people were nice.. Thank u for the experience..
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December 2023 by Amber Weel
I absolutely love the lady who opens every morning, I believe she is a manager she always makes sure our order is correct and fresh and she is the nicest lady.
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December 2023 by Michael Clark
It was ok for a quick
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December 2023 by Beverly Peeples
Just stopped here. Went inside. Register said position closed. Both kiosks say closed. Manager and one other employee walk to the front to put something under the counter. 3 people standing and waiting. Didnt make eye contact or say a word to any of us. We (2 of us) left. Seriously, what in the world is wrong with these employees?
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November 2023 by Stephen Clark
Usually, this place is awesome! But go thru the drive thru! The lady inside is a straight B. I dont use this word often. No joke. I waited 14 minutes for black coffee. The manager comes out and apologizes for the wait- lady turns to him and says dont apologize to them. You left me out here alone. Lol!! There were 6 of us.. Go through the drive thru! Trust me. They are on point at the drive thru.
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October 2023 by Graham S.
Always poor serviceIt's no fault to the minors working there- more a reflection of poor management. Bags are properly prepared, tops of bags are never folded, but worse yet- custom orders are likely to be followed improperly if acknowledged at all.Plus the evening post-work rush is poorly handled by staff - long wait times.Lastly the attitude of the girls in the back could use some work.
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September 2023 by Karen H.
Tried to order pancakes for my 4 year old at 10:30am, right after the person in front of me ordered breakfast. Nope, they stop serving breakfast at exactly 10:30am.
