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March 2024 by Lyon Hardgrave
Great workout
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November 2023 by Kristen Clark
Welcoming environment, people taking these classes are nice. Get in there and get it done.
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August 2023 by Dao Tran
Terrible policy, be careful when you sign up for membership.I canceled my membership due to medical reason.I stop going there for 6 months, and they have been charging me for that 6 month.I called to cancel,left voice mail and no one response.Until i am able to reach them to cancel,i agreed for 30 days notice to cancel,but they charge me for 55 days of my membership still.Terrible service here.
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August 2023 by Dao T.
Terrible policy, be careful when you sign up for membership.I canceled my membership due to medical reason.I stop going there for 6 months, and they have been charging me for that 6 month.I called to cancel,left voice mail and no one response.Until i am able to reach them to cancel,i agreed for 30 days notice to cancel,but they charge me for 55 days of my membership still.Terrible service here.
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June 2023 by Richelle H.
I love OTF but this location is meh. Front desk staff not very welcoming and stand off-ish. Coach Kat was great, she was very welcoming and motivating but the jankiest shower ever! No soap, not even hand soap. No shampoo, towels nada! Only deodorant and lotion. Eeew! Who showers without soap and then puts on lotion and deodorant? Lol! Might as well remove the shower option here!! Maybe I'm spoiled at my OTF Scottsdale Ranch. They have super friendly desk staff, and their shower supplies are amazing...body soap, shampoo, towels, deodorant, Q-tips, dry shampoo, hair ties, and more! I only shower once in a while but for my membership $189/month, I love that it's fully stocked incase I do need to pop in.
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March 2023 by Jeremy Green
Fantastic workout with great coaches that keep you motivated. It's expensive, but if you go 4+ times a week, it's worth it.
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March 2023 by Cat L.
Amazing coaches and look forward to every workout to push myself a little more each time. 60min goes fast and feel great after.
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February 2023 by Andrea Vien
OTF gives the most incredible workout! Coach Kat is amazing and was great at motivating me throughout my session. Will definitely book with her again!
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February 2023 by Manvi Priyanka Kosuru
Great coaches.. but horrible front desk. You cannot have a casual conversation. No courtesy what do ever. I felt like every should be documented and motorized. I ended up paying ~600$ Without using the facilities for 3 months. I requested them to put my account on freeze for two months.. October and November on September 24 as I’m going out to the country to deal with a family emergency. They charged me for the month of October on September 30 saying that my billing date but I signed to hold the freeze from Oct 1st. Sorry for not remembering my billing cycle dates and expecting a little courtesy from the front desk person to atleast let me know that I would be just a day too late to not to be charged. On the top of it I was also charged 15$ for freeze. Things goes on and on.. I ended up paying ~600$ before I got out of the horrible experiences. The manager works not respond on time… many of my calls were ignored despite being patient and courteous.
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January 2023 by Bianca Ajudarte Lopes
The owners and trainers are some of the nicest, humble, and most experienced people around. The other thing that differentiates the gym is the sense of community - you know everyone and are encouraged to form a bond and community.
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January 2023 by Claire Ostapuk Cook
Coach Kat is where it’s all! Find her classes and you won’t be disappointed!
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January 2023 by Daryl Canas
The facility is nice. The workers range from pretty okay to really awesome. Lots of equipment to use and things to do. Sometimes its crowded but that can he easily circumvented with a little know-how.
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December 2022 by Aubrey Rowan
I absolutely LOVE coming to Orange Theory here at Pecos Ranch! The coaches are incredible and everyone is so supportive and encouraging. The staff are friendly and keep the gym very clean and inviting. I love that you get a coach, great workout templates (with lots of variety), fun music, and that you can still do all of it at your own pace to fit your personal needs. Highly recommend coming here to workout! Worth every penny!
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December 2022 by AMee Vermeire
Orange Theory- Pecos Ranch is amazing I’m so many way. If you haven’t, go take a class with Coach Kat and it will change your perception of group fitness. Love the workouts and love how much my body has changed!
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December 2022 by Ari Cress
the worst customer service! I originally tried to pause my account, couldn’t get a call back even after multiple voicemails and emails.. The wanting to pause turned into wanting to just cancel. Still couldn’t get a call back and I’ve tried to contact them a number of times since October. I ended up having to dispute charges and cancel my card since I can’t seem to get ahold of anyone. I would have gone in in person if I could have but this has definitely made me never want to join another OTF again.
