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March 2024 by Eduardo Pacheco
Went in today looking for a necklace and charm but left with nothing. There were five associates in the store. One was helping the only other person that was in there, two I think were leaving, and the other two I guess were too busy making plans for the weekend from what I heard. No greeting, no can I help you find something. I was going to wait for the associate that did feel like working but at that point I was pretty much over it. Seems like this is a thing that happens a lot from the other reviews I see here.
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January 2024 by Diana Bridgland
Stood in long line to get in. Once in, my purchase was smooth and all went well.
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January 2024 by SHD4 Learning
We waited 1 hr just to get in to this place... but once we got in the staff was friendly and kind.
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January 2024 by Kristine Bridges
Worse shopping experience ever! I went in and bought two bracelets and got approved for the Pandora credit card. Not only did the representative charge brand new card three times, but told me that it was declined and I had to charge it to a different card I was charged over$2200 for two bracelets because the representative had no clue on how to do their job and now I’m having a heckuva time getting that removed because the phone number for the store is disconnected.
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December 2023 by Andrew
Place has lost its appeal. Bland choices and inattentive store associates.
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December 2023 by Armando Lara
Waiting more than 2 hours outside just with 3 employees inside . This is unacceptable.
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December 2023 by Michael Qu
The worst pandora we have been to. All the staff were very slow, no one had good customer service. There was no greeting or acknowledgement. I understand they were busy, but no one said anything. I’ve been here dressed on the nicer side and received decent but not amazing service. This time I was dressed casually and was ignored. A few other customers were standing there waiting as well. Interesting team working there because they are the only worker in the mall looks like they don’t want to be there.
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December 2023 by Paula C.
My daughter loves Pandora charms/jewelry and has been collecting them for many years, which began when she lived in Japan for 3 years. I noticed on her last visit that her bracelet was filled so I figured a new bracelet with a starter charm would make a great birthday present as her birthday is in December. The store is beautifully laid out, light and bright with a nice flow. Despite it being the holiday season and fairly busy an assistant was able to help me very quickly.Overall, a very pleasant experience.
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September 2023 by Mariana V.
Beautiful jewelry. Place is always busy but people working there are very nice and provide good customer service without rushing you. I'd say maybe a bit more organization as when it gets really busy it's hard to know who's next in line.
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September 2023 by Elias Lopez
My wife and have been shopping at pandora for the last couple years because the jewelery is beautiful.My wife recived a ring as a bday gift and was wrong size. We visited this location to exchange it or size it and the manner that we were treated as a customer was very un pleasant.Will not be visiting this store and possibly not purchasing any.more pandora product again.
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August 2023 by Anastasiia Veretelnikova
Had an amazing experience purchasing a beautiful ring for myself. Associate Tailyr was very nice and provided an amazing customer experience!
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July 2023 by Isabelle H.
i was in there to return or possibly exchange a ring i had bought a couple days prior because there was a piece of metal sting out from it that was cutting my other fingers when wearing it. she looked at it for about five minutes and said i couldn't return it because she couldn't resell it. she was very disrespectful
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June 2023 by Cedric Dave
Purchased graduation gift. Dominic was extremely helpful and provided personable and professional customer service!
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April 2023 by Shelva Mercherson
Walked in and waited several minutes looking for a charm for my daughter and no one greeted me. I kindly walked out.
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April 2023 by User N.
I went to do a size exchange and dominic had the most unsettling attitude while helping with the exchange , making it a bad experience for my first time being at pandora ...
