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May 2024 by pamela p
I have been desperately trying to give them my business for 2 years. I own a small business and would rather see a small business with local owner succeed than the national stores. I have 3 large dogs, and spend about $150 per week for all supplies (food, toys, treats, supplements). This store doesn't ever keep consistent inventory. I've seen it with treats, and food. I've asked, begged, and complained. Nothing worked. So, I guess I'm done trying to help this small business. Back to the national stores.
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December 2023 by Jacky Malkovich
Everyone at this pet store is so kind and extremely helpful! I’m always greeted and asked if I need anything, and my puppy loves the treats I get there(discounted on Thursdays)!! They are doing an awesome Black Friday sale right now, definitely recommend checking it out!
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August 2023 by Erik M.
Love pet planet but wish they would carry Stella's kibble and dog joy bacon.
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August 2023 by Danyelle Overbo
This is the least pet-friendly pet store I've ever been in. The first time we went there, my older dog was collapsing on the floor from the heat outside and the poor girl helping us had to get a large cup of water for the dogs because they don't put water out for them. The second time, a different woman was there who was completely clueless about basic pet care concepts (like not walking dogs on hot pavement and what a leash hook is). She was weirdly proud (?!) that she didn't know what I was talking about and delighted in the fact that I was flustered. It's a specialty store, so they don't carry any usual brands, even the high end ones, and they have very little selection at the store for anything other than food or treats. I ended up driving to the closest PetSmart and spending a bunch of money there. I wouldn't recommend this store unless you have very specific pet food needs.
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May 2023 by Jon Kyllo
Very helpful & friendly staff. Knowledgeable in the products they sell for the fur-kids
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March 2023 by Lindsy B.
This location has sadly gone a bit downhill. We used to frequent the self wash but it's broken nearly every time.
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February 2023 by Stacy W.
This place used to be nice, but no longer. Half stocked shelves, dismissive staff. We took our dog for the self wash and to get some treats for him. The equipment is half broken, soap dispensers also broken, hair dryer attachment wouldn't stay on. NO TOWELS?!? It was filthy and covered in hair when we arrived, so I had to clean it before I started. I'll never come back here for a any reason.
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February 2023 by Michelle Blakeslee
This review is just for the condition of the self wash. The nozzle has been broken for months so there’s no way to not spray full blast; the water temperature is really hard to control-cold and very hot; the thing that’s supposed to put shampoo in through the water nozzle doesn’t work so you have to pump shampoo into your hand then onto the dog which is totally impractical if you have a large dog; the concentrator nozzle doesn’t stay attached to the dryer so it’s basically useless; no towels provided. The Pet Planet in Mesa is so much better and I wish the Chandler one was managed as well as that one. Two stars because it’s marginally preferable than washing my big dog at home. What a bummer.
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December 2022 by Brett W
Pet Planet is a great shop; though not as convenient as other places, it’s worth the trek.
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November 2022 by Jeanette Timmons
Always friendly and helpful staff. Always greeted as soon as I enter the store.
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November 2022 by Boosted_ Buick
Great brands at great prices. Everything you want and need in one place.
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September 2022 by G Money
This is definitely a regular stop...The treats are amazing, a must for every dog owner, staff is great too! VERY FREINDLY!!Lola loves her trips to Pet Planet!
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September 2022 by Erin Lammie
Only dogs and cats, not really What are you expect from a store titled pet planet…
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August 2022 by m caparra
My dog had some health issues. The people at Pet Planet helped me find the best food for him. Everyone there has been so knowledgeable. From food to treats to toys.
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May 2022 by Mike Stovall
Sweet girls in there, very helpful, extra treats for lil man.
