Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. The business is praised for its kind and helpful staff, though some customers have found the management less so. While the store's aesthetic appeal is widely recognized, concerns have been raised about the quality and durability of the furniture, with issues such as poorly constructed drawers. Pottery Barn caters to a specific demographic, with some reviewers noting the prevalence of older customers browsing the store. Despite these mixed reviews, the business continues to offer a wide range of home furnishings and accessories, including seasonal items like pumpkin-shaped candles that delight customers.
Love this store. Staff very friendly and knowledgeable.
January 2025
It was a nice store while it open in the Chandler Fashion Mall but three days ago it closed its doors. Pottery Barn will be moving to the shoppes in Casa Paloma. Ray & I 10. Currently I can see workers packing up items behind the closed mall door.
January 2025
We just stopped in to get a few things and we interacted with Angel who was kind, caring and beyond helpful. She checked pricing and even helped us find the items we are looking for that could be picked up from the floor today, the manager was not as helpful.
