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March 2024 by Gregory Lemon
My family and I were driving through Arizona only to be rear ended on I-10. We came in to have our vehicle looked at to see if we can continue our journey. Jerry came out and gave us some great advice. We appreciate the staff's friendliness and quick responses. Thank you!
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March 2024 by Sarath K
Great customer service. Vu Tran was fantastic. I had a Tacoma rear bumper damage and he fixed it in under 10 minutes. I would go here anytime
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December 2023 by Charlie Cameron
Vu was extremely helpful! Highly recommend this shop for any autobody repairs!
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September 2023 by Joyce Meek
Went to get an estimate for repairing a bumper. Vu Tran was their estimator. He looked at the problem, took it to the service area where they replaced a couple broken screws and returned the car in 10 minutes. They didn’t charge me anything for the service. This is our second experience with Precision Auto Body and would highly recommend them for any repairs. Their honesty and integrity are highly rated by us .Service: Body & Trim
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September 2023 by pat downey
A gentleman named Vu Tran coordinated my service. He was excellent. Friendly, updated me on progress & schedule, and the repairs came in under the estimate. He really went above and beyond for me And my vehicle looks great!Services: Painting
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September 2023 by Kristin Mabb
I came in to get my van sliding door fixed and the technician, Vu Tran, took great care of us! We were very pleased with the service and I would highly recommend them!
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August 2023 by Carissa Jones
We chose Precision after my husband's accident hoping they could restore our car to its original state. We couldn't be happier with our decision. Throughout the repairs we were given timely updates from the friendly staff, and in the end our car was returned to us in fantastic condition. It was like the accident never happened.
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August 2023 by R. Boas
I was involved in a small little bender recently in a Walmart parking lot. I had no exterior damage only that my door was pulled by the big truck tires of a guy who pulled in to close next to me, leaving the hinges bent and door hanging low ? I called Precision after a not so friendly feeling at Caliber, and the young lady who answered I didn't get her name welcomed me to stop by for an estimate. Upon arrival, I met the nicest young man, Vu Tran, working at the counter, who came out to take a look. After review, he went back in and came out with a tool and proceeded to lift my door back into position. I thought he was going to take me back into the office to fill out a bill, but he promptly shook my hand and said no charge. I hope I never have another body shop need but I would definitely come here and refer all my friends here.
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August 2023 by George Thorn
If there were 5 more stars, I would select them as well. I recommend Mr. Vu and team for all your Auto Body needs and then some. I believe they can get it done and if they can’t, they will send you in the right direction to get it accomplished. Thank you Precision Auto for your service!!Service: Electrical
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July 2023 by Dana Young
Finding a reputable, authorized body shop to repair a front and rear damaged Alfa Romeo Giulia is not easy. Most shops recommended by the insurance company said no, and one that said yes did not instill confidence. It was back to the hunt until I found Precision Auto Body on Galveston in Chandler. I spoke with Vu, and he made everything easy. He dealt with the insurance issues, handled the body repair, transported the car, and worked with the dealership on the mechanical issues. I had some issues with the bodywork and the mechanical work results. No problem, Vu got right on it, and everything was done to perfection. He pointed out that Precision's warranty will continue to protect their fine job restoring the car to new condition. 5 Stars; I can't thank Vu and Precision Auto Body enough.Services: Tires
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July 2023 by Mohammed Ghori
Staff is friendly but can still work on being transparent. My vehicle was with them for nearly 2 months to replace the rear bumper after a rear end collision. I got a call last week saying my car was ready for pick up, I show up to pick up my vehicle and they now ask for payment which I wasn't aware of since the shop was dealing with the insurance company directly. So I leave and come back the next week after the insurance takes care of the payment. They need to be more transparent with the details over the phone so people don't waste time out of their day. I was told ordering a new bumper would take time to arrive and get repainted before they can install and that is fine but I made sure on numerous occasions to ask people directly involved with my vehicle repair such as Vu to be able to receive my old bumper back which they said they would accommodate. I got a phone call today to pick up my vehicle saying that it was ready. When I go for pick up, they mentioned that the old bumper went missing and likely got tossed out. Just last week when I went for pick up they said they had everything ready including the old bumper so what's going on here? Why wasn't this mentioned over the phone? Also I would like to mention that my trunk was left undone and was not put back together as can be seen in the images. I would think the body shop would check that and at least put my license plate back on the vehicle before giving it to me. Also for some unknown reason my front bumper was glued together when that was not an area of concern for the repair whatsoever. If they had asked me, I would have informed them that there were some clips that were missing and glue is never required on any exterior part of the vehicle. Not very professional at all.Services: Painting
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July 2023 by David Legas
Outstanding work. Perfect paint match. Job actually came in less than the estimate. This will be my go to shop for any future work. Vu Tran and the office staff go out of their way to make the process easy. Thanks for a great job.Services: Painting
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June 2023 by Alysha Rouse
I was referred to this body shop by the dealership after my car was involved in an accident initially it was stated that they would need my car for 4-6 weeks which turned in the six months. I understand they have no control over parts not com in on time. It’s the picking up my vehicle that is the freaking problem! I picked my car up they lost my key fob cover. There was oil stain in my seat. The paint job was horrible on trunk. Also after inspecting the car they trunk still wasn’t right and aligned with the rest of the car. But far worst there is no reason why my personal items that weren’t in the trunk or had anything to do with the trunk came up missing. My handicap placard,also my tire compressor . I picked up my vehicle in February it’s now almost June I have not been reimbursed for my missing items. Have already gone back for them to clean my seats and fix the paint as well as align the trunk. The trunk is still not aligned and after washing my car the paint is still a mess. So disappointed and will not recommend!Services: Painting
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May 2023 by Gilbert Aispuro
Had a small accident hitting both driver side doors on my 2015 Ford F-150 Platinum. Called up San Tan Ford and this place was one of two recommendations.Before I go in-depth on my experience, I do have to say, all things I state below where resolved with GREAT service and outcome. Vu Tran was my main point of contact and he did an amazing job making sure my truck was back to normal, AND SOME. Believe it or not, I was thinking of possibly selling my truck to upgrade soon, but Vu helped my reconsider that with the work he and his shop provided. I might keep this truck forever now.Constructive Feedback:First off, it took 5 months to get my truck back. I'm told that it was due to parts not being available, so I guess I can't complain about that. I'm not sure if that's normal or not but figured I would mention that here.I would say initially, during the first 3 months, there was no communication whatsoever on the status of my truck and in order to get an update I had to call myself. Regardless if there's progress or not, it's good practice and great customer service to keep me informed so that I don't think that my truck was forgotten about. I did express this to the manager, on month 3, and my rep did keep me informed from there on out. Great work VuPick up time, my truck looked AMAZING. This year of f-150 had a discontinued paint that I was worried about the shop match and GEEZ, they got that SPOT ON. Great work paint dept!My truck still had issues and things still not resolved. I was not happy but Vu, guaranteed that they would still get those things resolved and he sure did keep his promise. Great work VuI did 4 stars due to some inconveniences and problems with the truck but as I stated, all were resolved once I brought it to their attention.Services: Painting
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April 2023 by Sandra Armstrong
Poor communication for the 6 weeks they had my car. Left off a shield that was on my undercarriage and a top to the strut tower. Put in a new washer pump, charged 5.00 for fluid but it was empty and my light was on when I picked it up , how did someone not see that. Also made arrangements to pick up after hours and when we got there they forgot to leave it out front, luckily I had a cell number to call but had to wait for him to drive there and retrieve car. Also missed securing loose trim on the side of the vehicle that had the damage.
