-
March 2024 by Kimberly T.
Safeway is a supermarket I frequent, often alongside Fry's Food and Drugs. While it doesn't quite match up to the quality and selection offered by Fry's, Safeway remains a decent place to shop for groceries and other essentials. During my recent visit, one of the employees named Jose went out of his way to assist me in selecting a cake for my youngest daughter, who recently landed a job at Intel right after college. His helpfulness and willingness to assist customers added a personal touch to the shopping experience, which I appreciated. Additionally, I stumbled upon a unique wine at Safeway adorned with a rainbow flag--a find that intrigued me. I decided to let my Polish daughter try it, adding a touch of diversity to our usual shopping routine. While Safeway provides a satisfactory shopping experience overall, there are areas where improvement could be made. The store layout and organization could be more efficient, as navigating through aisles sometimes feels cumbersome. Additionally, the variety of products offered, especially in specialty or niche categories, could be expanded to cater to a wider range of customer preferences.
-
February 2024 by Kevin F.
How do you solve a customer service nightmare like Oliver? He's a bull in a China shop. Sensitivity, diversity, equity, inclusion or neurodiversity training. That's a SMALL step in the right direction although he may be too much of a smoothbrain to catch on. Better just cut him lose now.
-
February 2024 by Melissa Gooding
They had the things I was looking for, they usually do:)
-
February 2024 by Ashish D
Always like to go Safeway. All products are nice and fresh. We get many deals and good price.
-
January 2024 by Bobby Thomas
Love the covered parking! However, still have supply issues. However, usually a good experience.
-
January 2024 by Shouei T.
He is very great employee that took care of me when I dropped things on the floor. He also did his to me and clean the floors
-
November 2023 by Linda Vigesaa
Huge thank you to the supervisor in the Deli department. I wish I caught her name. I had ordered a veggie tray for Thanksgiving. The person who helped me asked what I was looking to order and wrote the order for me. I requested a pickup time of 11:00 on Thanksgiving day. I asked if I needed a receipt or a copy of the order. He said no, we’ll just have it ready. He said he just needed a first name. I asked him to add my last name initial as well.When I came to pick it up, I was told it wasn’t there. The person who helped me just told me multiple times, there was no order with my name. I kept trying to explain the order was placed but the response was it’s not here.Thankfully, the supervisor intervened. She was so kind and helpful, and assured me she would make it right. She found my order and explained that the person who wrote it up wrote the wrong date - the next day. She apologized and got another tray that was to be picked up in an hour, modified it a bit and said she would make a new one for the customer due in an hour. She said she would ensure we had what we needed for Thanksgiving. She was so helpful and thoughtful. I so appreciated her and hope she had a great holiday! I’ll be back the next time I need to order! Thank you!
-
November 2023 by Tina Stokes
Unprepared for the Jason Momoa event, no parking for regular customers, they didn't offer water to all the people standing in line for hours in the heat, even though people brought their own water and ran out. Spoke to an employee about it, they acted as if they didn't care, and started ignoring me. When I turned to leave I was told to have a good day. Will never shop at this location again or attend an event that will bring in money for them.
-
October 2023 by Ken Gaylord
If you like paying 30% more for your groceries shop at this store. Digital deals rarely work I have been to the service desk countless times to get refunds. Confusing pricing!
-
October 2023 by Kimberley Lam
Do not bother to call this Safeway pharmacy. They do not answered their phone EVER! They are not busy yet they choose to ignore all their phone customers. If I could, I would give this pharmacy a negative 10 stars!!!!!
-
September 2023 by Hélie Huang
The lady in bakery area was rude to my 8 year old boy today when we tried to choose one birthday cake for him. While we were still considering which one to take, this lady asked me to stop my son from touching the showcase window because SHE JUST CLEANED IT! It is strange that a service staff in a welcoming grocery store would say that to their customers! I really loved this store and shopping here had been a wonderful experience to me for a long time but definitely not this time! I know Safeway has spent a lot to improve the shopping environment by remodeling, but I do recommend you to spend more on custom service training.
-
September 2023 by D Stewart
Nice store, good location for Sun Lakes residentsThe employees are very friendly and helpfulI like the meat and produce department
-
August 2023 by Bianca Bowles
Love this place. From Starbucks to the front end. This is my go to place 99% of the time. The people know me by name. Friendly staff (only the ones I know which is a lot) . I pretty much live here at times especially when I have my kids with me in there then I'm not leaving any time soon. Never an issue as I can figure stuff out for myself but I'm not afraid to ask anything if I need too. Store director is nice and funny at times,Jamie lee is funny and Carla is funny and Spunky attitude she makes me laugh!!! Len is nice and sweet. The night shifts are nice too. Bird is nice and friendly, Kelty is nice and funny too. Too many to name. All good with people. Starbucks can't forget them. Miguel , Andrea, Julia, Tina are all nice and pleasant amd funny. Like family to us.
-
July 2023 by G V
2 out of the last 3 Organic 50/50 salad box blend were spoiled upon opening in the last week. So much water that salad blend was mush! Double check these Organic blend salad boxes. Check the box front to back bottom to top!
-
July 2023 by Mark Gloria
Always clean and one of the best produce departments around. They also have a nice selection of liquor and wine to suit any taste.
