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November 2023 by Shawn P.
I would like to thank Xavier, who apparently is some wannabe new manager they hired who felt it's a good use of his time to follow me 200 yards through the store and ask me if I had a membership while I was shopping all the way in the back by produce... When I showed him, I was using scan and go, which obviously means I'm a member. He still stood there, harassing me until I finished my shopping, checked out in front of him and showed him my QR code, and he still wouldn't leave me alone. I literally had to ask for another manager, because he wouldn't leave me alone and kept following me even after I paid. Demeaning experience, and he did it the whole time with a shit eating grin on his face.horribly condescending and rude...some of the worst customer service I've ever experienced in my life and I've been a business member here for 14 years. It's almost like he was completely completely clueless. How to deal with a situation that required no interaction whatsoever. What's the point of scan and go if you're going to have managers harassing members of 1.5 decades for their membership, and when they produce it to you still won't leave them alone... Grab a clue. I will be speaking to the manager, Michael Ransdell in a couple days because apparently he won't be in the office Wednesday, November 29, 2023.
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October 2023 by Frances E.
DO NOT BUY ANY APPLIANCE FROM SAMS CLUB THEY WILL NOT HELP YOU AT ALL.We reported the damage within the 90 day return policy.However they are not taking responsibility for damage delivery claiming no affiliation to delivery company.We purchased from SamsClub and they set up delivery in which we had no control over.Now they are saying it has nothing to do with them.We did not purchase from delivery company, Our purchase was through Sams Club.So we have been completely RIPPED OFF BY SAMS CLUB
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September 2023 by Joan W.
Great meat selection, never had a bad cut of meat. Fruits and vegetables are always fresh and delicious. Lots of great options, sometimes you just need to look!! Love that they deliver dry goods to your home.
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September 2023 by Nancy S.
Gas station is busy! Tip: use the oppose side of the pump - the hose is long enough to reach. Today we were just stopping for gas and a car wash. But it's one of our favorite stores. Always clean and well stocked.
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August 2023 by J
They don't answer the phone. Wait times are ridiculous. You get transferred to the Philippines if you call- of course they're far from helpful. Makes me question the benefits of my membership. Is it really worth it?
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June 2023 by Reginald Patterson
Best prices on batteries, my battery was under 100 bucks.
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March 2023 by Jennifer B.
I had a return today and Nicholas was my cashier. He told me that my account was under my husband, it isn't! I opened it and added my husband a year later. I wanted to change my email because it is a very old aol account. He wouldn't let me because he said it was my husband's account! It isn't, super sexist! Won't be going there again!
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January 2023 by Cody B.
Sam's Club in my opinion was the most impressive business operation throughout the Covid era. Mobile checkout, curbside pickup, and even early access hours for plus members. I am very pleased that they have decided to keep all of these benefits, as they are wonderful for the customer.Although the lines at the gas station can be long, it is for good reason. Great price ms typically on gas, and using the mobile app to pay makes it very fast and efficient.Thank you Sam's! We will continue our loyalty to your business for continuing to innovate and impress.
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November 2022 by Sev P.
Stopped by to grab a couple of things. The store was very busy, but was still clean and employes were still chipper. I needed a couple of pies, they were out of pumkins pies, but of course that was expected. They had other choices for me. I purchased somethings that I was not there for and didn't know I needed.
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November 2022 by Niy J.
Sam's Club will not give you a full 12 month renewal if you are not on their auto renew program. I called and customer service said it's their policy to base the renewal on the original date not when you pay it. My original renewal was early November and I paid it in mid Dec last year so they were trying to steal almost 6 weeks of membership time. If you have auto renewal off for cash flow purposes it's better to get a new membership than renewing it. Or better yet have a household member sign up for a new membership at $20 and go with them instead of renewing for $50.
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October 2022 by Xavier O.
This lady here is disrespectful, interrupting, and unprofessional. She needs to be respectful on us minorities races.
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October 2022 by Nora M.
Susan and April were at the register when I checked out. They were very helpful, friendly, and knowledgeable. They make visiting Sams club a pleasure.
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September 2022 by Kaytlyn Wright
When our car battery died we were stressing, but thank goodness for the fast help with the team here! We were in and out in 15 minutes!
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August 2022 by Road Travel Vlogs
I ordered online and intalled my 4 new Falken Wildpeak A/T tires here. The guy who installed 4 tires was very friendly, thank you.?
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August 2022 by Melissa L.
Cafe staff is amazing, fast and ready to go!!! Got my food fresh and ready in no time, gets busy on the weekends but they do there job great!!