-
September 2023 by Sandra Canez
Worst service ever tonight. 2 ladies working, and neither of them wanted to help. Spent over 100 dollars. 1 of them as we walked in looked at us and said, "Oh man." The other one came over to us and asked if the 5 pairs of shoes on the shelf and floor were ours. We had only been there for 5 minutes. Only 1 other customer in the store. The manager needs to take a look at their night personnel. The store was such a mess that we had to dodge the shoes on the floor with my sons wheelchair. They seemed bother we were there 45 mins before the store closed!
-
September 2023 by Robin P.
Looking for a pair of Sketchers slip-ons. Visited the outlet @ Phoenix Premium Outlets in Chandler.Was glad to meet Miss Deja. She was smiling as she searched both back rooms to find my size. Then pointed me in a different direction in the store where more slip-ons were on display.She checked back with me and offered to clean up several pairs I decided to pass on.Good job Deja, keep that smile going!
-
August 2023 by Terri Rine
This used to be my favorite store because they sale Skechers clothing. But the management and people move at such a high rate, it’s not as great as it was. The new manager didn’t even know how to do work discounts. The nice young man working had to correct her. At least put qualified people that have moved up the ranks as a manger. Thank goodness for the customer service number and their great expertise. Thank you Lasha!
-
August 2023 by Bobby Thomas
Was looking for the new golf shoes but they didn't have. More of an outlet store. Did end up buying another pair of shoes.
-
July 2023 by Casey Weeks
Manager on duty was too busy on his cell phone to acknowledge ANYONE in the store. Almost walked into me as he was so distracted and still didn’t even acknowledge me or have the decency to say excuse me. Terrible customer service.
-
June 2023 by Sarita MacFarland
It was fun with mom, we had a lady helping us and she was awesome wish I got her name....very friendly and helpful and very clean
-
June 2023 by Peggy Fisher
The manager Tiffany is Amazing, I went in to buy work shoes and she said you don't want these if your on your feet all day and showed me a pair that is amazing. My feet feel so much better. Thank you Tiffany, I highly recommend this store and the manager Tiffany. I appreciate all your help and knowledge and great customer service !!!!!
-
June 2023 by Rajesh Murugesan
Poor service by the employees. The lady working there was walking by and when asked for help she had a RUDE face and responded WHAT IS THERE IS WHAT YOU HAVE. I was totally shocked. I was polite and was sure I spoke to her the first time after I was in the store. Not sure what made her to behave that way.If I see her in that store I'm not stepping in again.
-
June 2023 by Debra Lheureux
Nice selection and the awesome pregnant sales woman who got on a ladder to find my mom a particular shoe was very friendly and understood her special needs.
-
April 2023 by Constance Jakey
Sales person wasn't helpful at all just stayed behind register, ? ?, yep, spoke really fast, had to ask a few times what he said. Young people slow down, speaking
-
April 2023 by Gauges412
Took my mother there today to get her some new shoes. They were short staffed today but still provided excellent service. Couldn’t find the shoes we were looking for on the floor so we were just going to order them online, the gentleman at the cashier found us a pair in the back.
-
February 2023 by Roadtripdave
This skechers stores has a big selection of shoes. They also carry clothes as well. If your looking for a great place to shop hit this store. It's clean and had several customers. I highly recommend this store. help was courteous and helpful. Need shoes buy here.
-
February 2023 by Mitzi Kleidon
Great selection and the sake allowed me to afford 3 pairs. Wonderful shopping experience. You will find what you want and more
-
February 2023 by Bhuvaneswari Muralitharan
We loved it, great shoes in great prices, nothing to beat Skechers for it's comfort and durability
-
November 2022 by Sergio Noriega
Service was very slow and return policy very confusing for just exchanging to different size
