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November 2023 by Natasha Wilson
The desk manager was so sweet helpful and kind good professional skills
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October 2023 by Joe Espinoza
Great place good management easy... Good people...
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September 2023 by Corina Wilson
I liked that I didn't have to do a contract. The guys in the office were extremely helpful and the prices are very reasonable.
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August 2023 by Josephine Gizzo
Both men at cube smart were very nice. Kyle did everything for me.showed me around, explained everything to me. I would highly recommend this storage company.
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August 2023 by Jesus Gonzales
The two gentlemen that assist in you are very helpful very understanding and work well together thank you guys for your help
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June 2023 by T P
Kyle, was great very knowledgeable, patient and friendly. They honored the online discounts and explained everything thoroughly. Thank you, you made my day!
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April 2023 by gershon r
There should be a valid argument for rating 1 star. My 5x10 was $42, $44, $46 for a few yrs. But then cube bought that location. While increases are inevitable, this is extortion. From $46, to $57 in one yr, and now $82 the next year. Silver lining though. I've spent the time, cleaned out, and they now have one more vacancy. I thank them for paining me enough to take an action.
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April 2023 by Paulleta Thornhill
Very clean fare price for the size ?
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March 2023 by Brianna Rhoades
Place was dirty when I moved my stuff in, but they expected it to be pristine when I moved out. My stuff was in storage for 5 months, but somehow still managed to get wet inside and dirtied my new mattress. Manager was a little harsh with words and right away they upped my rent. Had 3 doors but could only open one??? Made it difficult to get things in and out. Meh. Location ok, a bit sketchy.
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March 2023 by Analisa Andaverde
Clean ,accessible hours are very flexible , good customer service ,storage always secured
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October 2022 by Megan McClelland
Didn't bother me and let me store my stiff in peace
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August 2022 by Patrick Klingman
Friendly and courteous staff
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December 2021 by Jenna Esek
We rented an outdoor unit to store furniture in for about nine months. At first, our rental experience was great. The manager who was there at the beginning was friendly, helpful, and explained that all we'd need to do to move out was give two weeks' notice once we were ready.A few months in, our rent went up unexpectedly with no notice. We had to reach out to ask about the change and were simply told that this was the new rate. Not a huge deal, but it would have been nice to have some kind of heads up here.We went to check in on our unit in early summer, shortly after several dust storms rolled through the area. We found all of our items completely caked in a thick layer of dust, in addition to several large spider webs. We were disappointed in how poorly the unit seemed to be sealed, and this was the point where we realized we likely would not go with an outdoor storage unit again in the future. However, we saw no signs of flooding or water damage, so that was a positive.None of the issues above were a big deal to us, but the headache started when it came time to move out. We tried emailing our notice about a month in advance and never got a response, even after multiple attempts. Next, we tried calling the office and were never able to get through to talk to anyone. Finally, we visited the office in person to give our two weeks' notice. The new manager told us they had changed the system and that they no longer did any kind of prorating for your final month. The day we needed to move out fell two days outside of their "grace period" (which we were just hearing about now for the first time), so we ended up paying for almost a whole extra month where we weren't even using the unit. It was very disappointing that the policy not only changed with no notice at all, but that the manager was also very unwilling to make any kind of exception. With the service we received here, we will not be renting with Storage West again or recommending them to others.
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December 2021 by Terrie W.
I remember why I don't get propane from here. You ring the bell and could probably wait for an hour. They never show up
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May 2021 by Craig Bradshaw
Very helpful staff!
