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February 2024 by Kayla Garvey
Susan was an absolute pleasure. I ended up not needing any alterations. However, her customer service was great and she was such a kind lady to work with. I would go back for any other needs and highly recommend her.
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November 2023 by Jessie Vivolo
Susan is the sweetest woman, and so incredibly accommodating. She was a huge part in making my wedding dress perfect and fit just for me. So very thankful for her services!Services: Formal
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June 2023 by Tony B.
Susan contacted us two days before the dress was supposed to be done to let us know she would not be able to finish the tailoring. This "final fitting response" doesn't make sense because Susan was never ready for a final fitting because she never got close to completing the work. When we took the dress to another tailor, the tailor was aghast at the work that I'd been done. It was sloppy, incorrect, and ruined the hem. Thankfully, the tailor we found was fantastic and was able to make the dress beautiful. Susan had claimed the work was done aside from needing a final clean. She blamed Covid, but as you can see from all the other reviews she uses that as an excuse constantly. If Covid was a concern at the time, why wasn't she wearing a mask when she let us in to pick up the dress. These "final inspection videos" definitely didn't happen. If you don't know how to hem and sew a dress, don't wait until two days before it's supposed to be done too tell your client it can't be done. Very unprofessional.
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January 2023 by David Saiz Jr
My friend went in to get their suit tailored (she’s marrying a woman), they clearly did not like that fact, and she had to soon leave after. Bad service.
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January 2023 by Keegan G.
So I want to start off by saying when I booked my appointment I made sure to tell her that I'm a woman marrying a woman and that I needed my suit altered. Her response was no problem that's my job. During the fitting process she points out that my suit will ultimately be boxy because I'm a woman in a mans suit(she said this at lease 5 times and it felt like a dig each time) she brought up Jesus frequently which is fine but she also kept brining up the devil and how he is tempting us and that woman was made for man. I was trying to be agreeable and just get the process over with but towards the end of the fitting she told me that the devil is tempting us all and statistically a woman marrying another woman doesn't work out. I couldn't believe what she said and after a moment I told her I was going to leave and look for a more gay friendly business. At this point she said that I owe her $25 for the fitting and took all the pins out of my suit she wanted to iron the creases out too but I was afraid to let her handle my suit any further. IF YOU ARE NOT A CONSERVATIVE CHRISTIAN DO NOT GO TO HER SHE IS HOMOPHOBIC AND CLEARLY THINKS EVERYONE ELSE IS GOING TO HELL.
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November 2022 by Christina S.
Brought in my wedding dress for a hem and a bustle. Her attention to detail and process is amazing and the mark of a true professional. She takes the time to make you look and feel beautiful and was the least stressful part of the whole wedding planning process. Highly recommend to everyone.
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August 2022 by Kim Ellsworth
Susan was amazing! She completed 3 projects for me, a evening dress alteration, fixed my daughters straps on her change in dress for her quinceanera, and widened her dress panel for the back of her quinceanera dress. She was very kind and completed the projects ahead of time!Services: Alterations
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August 2021 by Amanda S.
I contacted Susan on 8/5 to see if she could do a slight alteration to a simple lace wedding dress and she responded that she could accommodate my timeline. She was very kind in her response and scheduled an appointment. The day of the appointment came, in an already tight timeline, and I texted her to confirm the appointment. She responded and said, "No I had to cancel all appointments do to covid. Sorry" (exact quote). Well, you didn't cancel my appointment - so you didn't cancel all of them. I texted her today to clarify if she had COVID or wasn't seeing anyone at all and getting a clear response out of her was like pulling teeth. Save yourself the time and effort. I see she has some other negative reviews lately, as well.
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August 2021 by Jaid K.
CHEAP PRICE FOR CHEAP WORK. I went in with my wedding dress and she was so cheerful at first telling me all the alterations she could do at a decent price. Well the cheap price for how poorly she did. The hem was completely uneven and she didn't finish the work and said she was too sick to do it. I understand being ill, but you should reach out sooner and at least give me an opinion on where to take it since many tailors won't take other people's work. She claimed to have called multiple times but only called once on a Saturday and then called and texted Sunday. My dress was supposed to be completed 2 days later. I was able to find a few and they all said she did terrible work. The hem I'm was completely unfinished even after she told me it was completed. I reached out to explain the situation and she was completely unreasonable even after sending photos of the mistakes. She said it just needed to be cleaned and it would be right. That's not correct, she just did a poor job. I would not recommend her
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November 2020 by Sean Countryman
Excellent service!!! She did a great job and worked well with my daughter!!!Update: My daughter was the maid of honor in a wedding, that is what the dress was for. She received many compliments on how nice the dress looked. Plus, she danced the night away wearing it. Susan Marie's tailoring was perfect, the dress fit wonderfully. Note that she had to take a large amount off the hem, but made it still fit so well. Great job!!!!
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October 2020 by Erin B.
Susan Marie did a wonderful job on both my bridesmaid and flower girl dresses. She was able to accommodate our tight turn around time and did not even charge us a rush fee. The dresses needed considerable altering and she was able to do it all. Dresses looked phenomenal! She even lent me a beautiful velvet cape to wear in between pictures, as I had mentioned the wedding was outdoors in October up in Minnesota. Great service!
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April 2020 by Monique D.
Went to her twice now for bridesmaid dress hemming and both have been pleasant experiences. She is very fast in her tailoring and fair in her pricing. And, most importantly, the dresses looked great!
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March 2020 by Clinton Reynolds
She did a great job, more than I asked for and on time for good price.
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December 2019 by Fawzia E.
Susan Marie handeled my ball gown wedding dress with perfection. I am beyond amazed with the transformation of my dress. She's definitely now my go to Semstrees.
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October 2019 by Tracy D.
Susan Marie was wonderful! So helpful and patient with my fittings. She is meticulous with details and takes great pride in her work. I went twice for my initial fitting because I am not accustomed to working with a tailor and basically I didn't have all my s*** together. She was so gracious and told me what I needed and to call her back when I had it all and she'd get me in ASAP. On my second visit I was fully prepared and Susan couldn't have been kinder. She went through each of my concerns and addressed them with creative solutions that have my off the rack gown looking like a custom made runway beauty! Not only did she add some special touches but she had it all done in under a week! She did not charge for her time at my fittings and she did a beautiful job. I highly recommend a visit. Susan Marie is a professional and she really cares about her clients. I will be recommending her to everyone I know.
