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December 2023 by Elizabeth W.
This is one of the worst targets in the area because most of their employees are from Hamilton high school and they are moody and don't really care I think the target on crossroads is much better the management here isn't very good. Now the question is why 1 star? Not 2 or 3 becuase EVERY SINGLE TIME I have gone in there the employees ignore me when I ask them where stuff is, and I get blamed (since I'm a minor) for all damages of product near me. The employees here need to be replaced along with management because it's a wreck there everytime
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November 2023 by J G.
It's not surprising that this store has 2.7 stars according to 61 people (as of the date I'm writing this). I have avoided this place for years because I've heard nothing but awful customer service stories about this place. I finally gave it a chance today and I'm disappointed that its poor reputation has remained the same since over five years ago.First, while shopping we were judgmentally stared down and gossiped about by several staff members that were loitering in the clothing section while there were tons of racks to be replenished. In addition, one of them was lying about helping a customer over her walkie-talkie while she was doing nothing with her coworkers. Second, the way one of the workers was hovering near us gave me the impression that she was profiling me and my friend as possible thieves. Third, I asked for my friend's opinion on a clothing item I was trying on while in the fitting room, and my friend happened to move the empty shopping cart to the side of the fitting room. My friend was yelled at by a black lady with medium curly hair named Gabrielle who very rudely told her to "Put the cart back ma'am". We addressed that the way she talked to us was not how you talk to customers and she just rolled her eyes. While the shopping cart was outside the fitting room, there were no signs and no instructions given to us that it needed to be out on the sales floor. If the girl had been paying attention, she would have seen the 2 bulky clothing items and if anything for any reason was missing, THEN it would become an issue of theft. Fourth, even after talking to a manager about this issue, they didn't seem to understand that there was a lack of communication between the staff and store to the customers, and that the worker was not apologizing for the rude tone she took with a customer. The manager, Elizabeth (a fat middle aged white lady with glasses) and her rude coworker (Gabrielle) were hyperfixated on the rule that had not been addressed by them.Fifth, after walking away from this incident, the manager (missing the point of the issue being brought up) laughed about it with her coworker and started to laugh about it with other coworkers. At one point, she followed us to the front of the store. For the last decade or so, this store has maintained it's raunchy snobby condescending unprofessional workers and immature managers that openly condone the poor customer service. It's not surprising that "poor customer service" is the most common complaint on all of this Target's review platforms. With the holidays coming up, I'm glad that their work will be a living hell. Hopefully they'll get the reality check they need (or quit to relieve the customers of their awful attitude).
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August 2023 by Kevin Krone
Would not recommend.
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August 2023 by Aubrey B.
I LOVE target, my money only goes to target. but there's also a reason why i drive more than 10 mins to a target not near me. bc the one right down the street from me has the RUDEST teenagers and staff. I remember when I was a senior at Hamilton and there was a dust storm and the game was delayed and me and 2 other friends went across the street to target. they wouldn't let us in bc we didn't have a parent or guardian, news flash we are 18 and don't even need adult supervision anymore. what's the point of being 18 if you're not even allowed to shop at target like regular people? they act like i don't go in there every friday or something. anyway, a couple days ago i went in and asked if they could add my college discount to a reciept with purchases from a week ago and the guy said yes. i go in today and the girl was rude to begin with saying, "i'll be right with you" with such an attitude. there's no reason to be a bitch to me when i haven't even said anything yet, anyway, i ask her to help with the discount and she said they couldn't do it . i call a different target and talk to a manager and they say they can, why would she lie. she's just so lazy. that's why i'm mad, it youre too lazy, ask for a manager then. i don't know her name nor do i want to find out, but she was a teenager with glasses and black hair. so rude.
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July 2023 by Richh J.
I love target! I hate Barbara, so this target officially sucks. She owes me 210 dollars worth of product. Anyway I shop at various targets because there's a five item limit on sports cards. Or recently expires d but is still hard to get all the wax I want in over location. I have a convenient doggie holder that fits in my basket. I brought this in along with cards over already purchased at a previous target that very day. I went over to the card area and she banner over to tell me there's a limit then started touching my things. Things that belong to me. I started her in her Paul Blart eyes while putting back the only boxes I chose to purchase except for one pack. I get to the and checkout and rung up my pack and my energy drink then Yosemite Sam comes over and again puts her hands on my stuff and ME. Sheet took my cards and put them aside. I bring my cards with me because it's 118 degrees and the cards warp in the sun and became value less. I couldn't take my stuff back without assaulting her so I left. Barbara:Manhandling my stuffAssaulting meStealing my items. Only returning with my attorney.
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April 2023 by Alfred Z.
I normally don't write these reviews but today my visit made me really bothered. I have my own resale business. And well found a bunch of toys on clearance today put them all in my shopping cart and went on my happy way. At the check out as the lady working the register was ringing me up. The manager lady named Barbra I believe. Told the lady ringing me up to check all the numbers to the pictures. Thinking I am stealing or switching tags. I get it I wasn't in the white I mean right side of town. So I called her over and told her who I am and what I do handed her a business card and told her I am not stealing I make my money and if she really wanted to go about that right she could have played it off by saying wow great prices and looked them up on her phone but no just say out loud check all the numbers to the pictures. What a complete b word. I won't be going back to this store cause I am to dark for it. Even though I am a Maga. Oh well I'm sure she won't care that I don't go back. Hope her daughter marries a black man and she has a heart attack. Literally
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April 2023 by Tony B.
Allowed someone to harass my very pregnant wife at self checkout. The other person had tried to cut everyone in line. A few days later, I walk out and find a cart had been pushed into my car and dented my door.
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December 2022 by Dominique T.
The worst pharmacy ever The pharmacist was so rude and hung up the phone on me in the middle of our conversation The pharmacy is a couple miles away from my home but I would drive miles to go somewhere else to get a better customer service I was very disappointed the way the pharmacist handled it We will never go back
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December 2022 by Sonia A.
My 8 year was profiled for shopping candy. We were at self checkout, my son was looking at candy and David an associate grabbed it off his hand and called security! To a 8 year old shopping for candy. He didn't even talk to me first! His explanation to the manager later that, he suspected my son was stealing because he was standing too close to the candy! How else do you shop at self checkout. Thank god it was at self check out because the camera is in your face! They checked in the CCTV and nothing! Nothing! I am furious because the associate still works there and Target is supporting his behavior!
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October 2022 by Jenna L.
This is my favorite target in the area. The store is big and has a lot of selections. Also seems to be less crowded than other locations. All interactions with staff have been great. Once they messed up my drive up order and gave me a $10 gc for the mix up. Was really impressed with how quickly they handled and the gc was unexpected.
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January 2022 by Jade C.
This store is smaller than other target and has less selections. But the staff here are so nice especially the female manager( I forgot her name). She is always so helpful and values customers. Good place to shop!
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January 2022 by Karis L.
One of the only stores open on New Year Day!!! I absolutely love Target! No words.... It's the calmness, cleanliness and easy in and out for me.
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December 2021 by Deb K.
I went in tonight and love the setup so clean and like how the movies music books are right at the front door unsure how safe that is for people stealing but saved me from walking through the whole store. There was a very nice young lady int he movies area that helped me and was very nice Im sorry I dont know her name;[ I waslooking for Lt. Robin Coruso but its only online like most movies sadly;[ I will def come here again ;]
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April 2021 by Emma L.
This target this literally the bomb. So amazing. So nice to me and my service dog. So kind. Amazing customer service. Staff there is well trained and very kind and helpful.
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April 2021 by Mecheryl B.
We Moved from Ahwatukee to Chandler. The cashier never greeted us with a hello I even told her hello just ignored me.. This is the worst place I have ever experience from the customer service To a friendly place.. I tried to get a new watch band the electronic guy didn't even want to help he insisted that they didn't have the watch band I needed for my watch without looking for it, all he said was we don't have it you could look and see what I am talking about .. this is place is the worst customer service I have ever experienced..
