May 2021 by Joey Kubota
Bad experience at this location! We reserved a truck online and an appliance dolly. Day of pickup they didn't have a dolly available for us. I got up to speed and the truck was not safe! Definitely had mechanical issues, Roughest ride of my life and now customer service is ghosting me about everything. I've rented U-Hauls in the past and never had any problems but this time was terrible!
April 2021 by william feutz
I called on a Friday afternoon needing a car hauler . They had them in stock in Sun Lakes . Went to store , problem free pick up . Returned next day quickly . A fine experience overall .
January 2021 by Jose Calixto
Quick and fast service.
September 2019 by Pepperann Jones
Be very careful! Watch the price and stand up for your rights.
July 2019 by Tom T
Shoppers and the U-Haul rental experiences are top-notch! I have been going to this store for many years and rented trucks and trailers over 15 times throughout the years. They are very helpful and accommodating.
October 2018 by Mariah H.
The two gentlemen there didn't help us out the car on the hitch. They also didn't do proper safety procedures, such as checking all lights, etc. When we were going to get the car on the tow, it wasn't even on correctly! They were rude and unprofessional in my opinion.
September 2018 by Heath Ponstein
I was provided excellent service at this location. After asking at the service desk, I was directed to the center of the store to the uhaul desk and a couple of gentlemen assisted me. Remember to write down your license plate number, you'll need it. One of them helped me with the trailer hookups and provided loading advice.
September 2018 by Candace Odle
Don't rent here, you won't get what you asked for and you'll get ripped off.
August 2018 by Dawn S.
Anyone ever go to uhaul for propane and ring this service button to get someone to come out and fill your tank? Ya... don't bother! At least at the uhaul on Arizona and Ray... it is useless! Just walk inside and get someone and be ignored! OR..... better yet, hit that button a bunch of times and hop in truck and drive down to Chevron at Arizona and Guadalupe. Pull up to propane tank and someone will walk right out to help you.
January 2018 by Kerns Kerns
DONT USE U-HAUL THROUGH SHOPPERS!!!! 1/09/2018 the tall gentleman that works front desk was slow. Needed assistance. The manager Tim was unprofessional. Even though I used online shopping we still waited a long time to get a moving vehicle . And we were the only customers at the time . Go to an actual U-Haul place everyone !!!!