-
September 2023 by Michelle Candelario
They were so thoughtful and kind! I used them twice in one week.
-
June 2023 by Kenny Ash
Steve gouged our boxes for some reason? We were new customers. ?
-
November 2022 by Francine Alexander
Small inventory. Hard to find. Inside Shoppers big store
-
August 2022 by r
This isn't a real U-Haul store, it's just a side business being run out of the Shoppers supply store. They have a teenager running it, and they didn't have my truck, that had been reserved.
-
April 2022 by Ronald B.
When I rented from this location, I reserved a truck, a furniture Dooley, an appliance dolly and 12 furniture pads. Well, the truck was there but, no dolly's and no furniture pads. When I told them that a truck with no additional equipment wasn't helpful, the guy working the counter explain, " well you can't blame us, we don't guarantee that we will have everything". Which is about the stupidest thing I have ever heard. When you rent equipment weeks in advance, this is the expectation. It isn't like like they didn't know. They didn't call another location, didn't call me in advance to let me know they didn't have what I needed. Then they somehow figured the mileage at exactly .100 miles. Which is just not possible since I drove from gilbert to Tempe once round trip. Google maps has this trip at 37 miles max. These guys stink. Lots of better U-Haul franchisees around town.
-
December 2021 by Kimberly Smith, MNCM (MzfittDesigns)
Fast and friendly service.
-
October 2021 by Joe Kubota
Bad experience at this location! We reserved a truck online and an appliance dolly. Day of pickup they didn't have a dolly available for us. I got up to speed and the truck was not safe! Definitely had mechanical issues, Roughest ride of my life and now customer service is ghosting me about everything. I've rented U-Hauls in the past and never had any problems but this time was terrible!
-
May 2021 by Joey Kubota
Bad experience at this location! We reserved a truck online and an appliance dolly. Day of pickup they didn't have a dolly available for us. I got up to speed and the truck was not safe! Definitely had mechanical issues, Roughest ride of my life and now customer service is ghosting me about everything. I've rented U-Hauls in the past and never had any problems but this time was terrible!
-
April 2021 by william feutz
I called on a Friday afternoon needing a car hauler . They had them in stock in Sun Lakes . Went to store , problem free pick up . Returned next day quickly . A fine experience overall .
-
January 2021 by Jose Calixto
Quick and fast service.
-
September 2019 by Pepperann Jones
Be very careful! Watch the price and stand up for your rights.
-
July 2019 by Tom T
Shoppers and the U-Haul rental experiences are top-notch! I have been going to this store for many years and rented trucks and trailers over 15 times throughout the years. They are very helpful and accommodating.
-
October 2018 by Mariah H.
The two gentlemen there didn't help us out the car on the hitch. They also didn't do proper safety procedures, such as checking all lights, etc. When we were going to get the car on the tow, it wasn't even on correctly! They were rude and unprofessional in my opinion.
-
September 2018 by Heath Ponstein
I was provided excellent service at this location. After asking at the service desk, I was directed to the center of the store to the uhaul desk and a couple of gentlemen assisted me. Remember to write down your license plate number, you'll need it. One of them helped me with the trailer hookups and provided loading advice.
-
September 2018 by Candace Odle
Don't rent here, you won't get what you asked for and you'll get ripped off.
