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February 2024 by Alena Wood
Very disappointed. Came in to get my "birthday gift" … Walking from my home with my child to go shopping for my birthday just to be turned away when they said I needed a barcode and that I should be calling customer service in order to receive a sample item once I spoke with the manager she was very rude and unhelpful in resolving the situation won't be coming back to this Ulta… every year I walk in, grab my gifts, purchase a few things and go. Didn't think it was okay to refuse a paying customer their gift but I guess that is how they treat a customer on their birthday
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February 2024 by Jasmine Amavisca
If anyone deserves your business from the Salon it’s Kassandra. I had an appointment however she had to run out early, but she came back just to work on me and not once was she trying to make excuses or place blame elsewhere. She took her time with straightening my hair and giving me a trim. She is a very humble and sweet person.
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January 2024 by Wendy Dickman
I got the best service from Rebecca at the Chanel counter! She is very knowledgeable and extremely friendly. I will forever be loyal to her!
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January 2024 by darcy winsor
Absolutely amazing worker's, very helpful when trying to figure out what products would be good for my hair
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January 2024 by Tayler Thorson
Amazing
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December 2023 by Alexandra Wilson
I will most likely be switching to Ulta for makeup assistance moving forward. I was lucky enough to get assistance from Sarah during my visit, she sat me down and understood my concerns about my dry skin, and helped me by providing me with amazing recommendations, and skincare tips based on what I was trying to achieve. Extraordinary customer service!
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November 2023 by Brianna Vasquez
Brittany was wonderful and went above and beyond helping us. We were looking for a specific makeup brush but she ended up helping us with color match and so much more - both recommending products within budget that worked better than what we had previously picked and other items that worked just as well that were less expensive (allowing for the larger budget items). She took the time to talk about all the products and the likelihood of using them (vs just wanting them). It was a great experience for our group. Thank you, Brittany for all your help!
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November 2023 by Cocoloco cocoloco (cocoloco)
Excellent
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November 2023 by Olivia Lopez
Carlie was amazing and dedicated in assisting me with finding the best foundation to compliment my skin and new skin care routine with my new Clinique products . She went above and beyond and helped me prepare for my interview tomorrow finding the little extra items to help me feel good and confident. Thanks so much and to the staff present!
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November 2023 by Perry Fraley
Always helpful when I am picking up things for my wife.
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November 2023 by Nini
This cashier is so mean and disrespectful don’t go unless u want depression I swear Jamie gave me depression
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November 2023 by Aliya Reames
Jasmine did an excellent job making my first Benefit Brow Bar experience comfortable. She did a great job with my brow waxing and talked me through some tips on how best to maintain them at home between waxes. She was so sweet and very good at her job, would definitely come back to see her!
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November 2023 by Amir Maleki
Not the friendliest.
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November 2023 by Jessica Hazelrigg
Warming store! The fabulous Ms Peterson ! Then help with deals and gifts from my Lancôme friends then Paris at check out! I will always come back ! Wonderful service !!!
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October 2023 by lori r
The hair salon won't answer their phone despite multiple calls. I called the store itself next, but was put on hold. After a full 10 minutes on hold I gave up. D*** WAY TO HANDLE BUSINESS.I called the Ulta customer service line after all the B.S., and the fool I spoke to seemed to want all kinds of info about me JUST FOR A SIMPLE COMPLAINT. I refused to get into what my Ulta card number was, refused to give my email address, but I did give them my phone number. There zero common sense or true customer service with this idiotic company. I'll never shop here again, and won't use their salon anymore either. There were always other issues that included being treated like a shoplifter in the store and superior attitudes and bad customer service from both clerks and cashiers.