-
February 2024 by Adrian rios
Go see Diego. He was personable and efficient. Knowledgable and polite. By the time we were done he was on a first name basis with my son. We enjoyed taking care of what I thought would be an inconvenience. It ended up being a highlight of our day. Thx Diego
-
February 2024 by Nate Fernandez
Diego at Verizon was extremely helpful. I appreciated talking to someone at Verizon who knew every aspect of the business. He helped me stay a Verizon customer. Other Verizon branches have shooed me out the door when asking questions and Diego actually helped me. Real customer service. Thanks Diego!
-
February 2024 by Kyra Dickmeyer
Diego was fantastic! He made my experience smooth today while being able to multi task with other customers. Thank you for your help.
-
January 2024 by Troy Williams
Going to a store is much better than calling Verizon customer service. Verizon customer service is terrible, a guy was telling me that my phone is disconnected while I am currently talking to him on the phone. 20 minutes later he said he made a mistake, after I asked for a supervisor. Way to go Verizon customer service...smh
-
January 2024 by RAE10182504
It took us 5 hours to get a phone switched over to another service plan. I wouldn't recommend the store in the mall.
-
November 2023 by Caden Alexander
Colby and Sam P are the best! It’s very clear they are both genuine and overall good people. They were so helpful and friendly. There are two Verizon stores in the mall and this is the one you need to go to by dillards. The other is a scam waiting to happen.
-
November 2023 by Valentino Hernandez
This is the best Verizon my wife and I have ever been to! We have been customers for 5 years. Sam, Clark and Travis were very friendly, courteous and knowledgeable. My family decided to go in the store to take advantage of the holiday deals and upgrade our 3 iPhones, and these guys made it so awesome that we decided to also cancel our Cox internet and cable and switch to Verizon 5G Internet and streaming with their help. So now we are just a Verizon family with the best internet on all our devices. My family really appreciates all your guys’ help and we highly recommend this location! Very thankful to meet these 3 young men that provided exceptional service ????
-
November 2023 by Anonymous A.
We stopped by this location after spending 3 hours at the other Verizon in the chandler mall. In less than 30 mins Colby and Sam fixed our problem that the other Verizon store created and then couldn't fix. We are so grateful for their help!
-
November 2023 by Frozen Grapes
Dude is a scammer. Avoid this scam company like the plague. This country is being ruined by scam companies like Verizon who are fine with wasting peoples time and money. Get them out of this country. Scammers like this guy deserve to be in jail.
-
October 2023 by Libby Berry
I visited this location after waiting at another location and being bumped after 40+minutes. My appointment here was scheduled for 2hrs after my arrival but Colby went out of his way to help me with a few upgrades/swaps. Was extremely friendly and patient all while training another employee and troubleshooting my phone issues.
-
October 2023 by Cindy Hoke
Colby was knowledgeable and patient as I worked through my decision process.
-
September 2023 by Nicole Sanders
Colby was very helpful and made getting a new phone very fast and simple. Great customer service would definitely recommend this store!
-
July 2023 by Erik Johnson
I went in to order a new phone. Process went smoothly. They didn't have the model I wanted in the site so they had to order it.They called a soon as it was in, and let me take my old phone home to transfer all my music, contacts, and files.During the sale, they noticed I was on an old plan, and with the new plan at the same price, I could get additional services!
-
May 2023 by Greg Gustafson
Diego went above and beyond to help resolve my problem with my phone.He was customer focused and knew his busines
-
January 2023 by Enrique Quintana
Colby gave me an amazing deal on a new iPhone 13, and didn’t try to scam me like T-Mobile did. Very satisfied with my experience, will recommend to other customers.
