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January 2024 by STLY Official
Hooked it upppp I’ll def be back
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January 2024 by Joe Rossacci
I want to thank Justin for his expert assistance in replacing my damaged smartphone. He was an absolute professional and provided superb customer service! My experience was truly outstanding and by far surpassed my expectations of how I thought it may have turned out! My experience reminded me there are truly genuine & good people who really care and are able to help people selflessly. Justin represented Verizon extremely well and made sure I was completely satisfied and comfortable with my new smartphone and associated plan. I will be happy to let others know they can expect a first class experience when they work with Justin! Thank you! Happy New Year!
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January 2024 by Brooke Hormann
Having friends here really pays off, Aiden was the best and made the experience fun and easy! Ask for Aiden!!
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November 2023 by Pranav Sanghadia
Friendly staff, and great service. After going through a couple of support calls we came to this store. They took care of the issue immediately by offering us a replacement device, Ryan helped us with the process!!!
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November 2023 by David Kalz
Great experience when I went in today. Staff was knowledgable, easy to talk with, and very helpful.. I'm super happy with my purchase.
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October 2023 by Amy C.
Just FYI, something is not a "free 30 day trial" if you put it on the customer's bill and promise it will magically come off when they return it in one week only to fully process the charge. Your "free 30 day trial" cost us money and cost us over an hour of various convos with customer service trying to get our bill corrected. Thanks a bunch!
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October 2023 by Gary Reniker
I went in for a case and a screen protector. I waited a bit. They got me what I wanted and even put the screen protector and case on my phone.
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October 2023 by Angela Jones
DO NOT SWITCH TO VERIZON! We were enticed by a “free” phone and alleged better service for around the same price we were paying with T-Mobile so we made the switch.It has been 4 plus months of non-stop billing issues. I have spent hours on the phone trying to get the billing corrected- we are being charged $65 a month for our free phone. Every time I call in I’m told the billing will update and I will get credited…I’ve been told this four times now and my bill is the exact same.As for that incredible coverage…I can’t tell a difference. In fact we were just in Newport Beach and both my husband and my phone literally didn’t work (was in SOS) the entire visit. I wouldn’t say the coverage is bad, but I also wouldn’t write home to mom about it.Verizon is not worth the headache. I am missing T-Mobile.
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September 2023 by Rob Rudloff
“And with your new iPhone 15 Pro Max, our protection is automatically added at $17.99 a month.”“No. It isn’t.” And I insisted they make sure it was taken off. Verizon is getting shady.
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August 2023 by Sharon Kotsonas
I’m a small business owner who recently made the switch from COX internet to Verizon internet and couldn’t be happier !!!My bill is lower and I get to enjoy better service, products and equipment. Shoutout to Sam W.and Matt B. at Crossroads Verizon (Gilbert Rd and Germann) for the excellent customer service experience!
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August 2023 by Frank Helton
Good service to get My Verizon phone fixed on my account set up. Almost need to go in and person can't get much help over text messaging
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July 2023 by Gavin E.
I always go to this verizon location. To start, it's always clean and super nice to look at. The employees are always nice and super helpful, just this last time got helped by Brandan and he was respectful, answered our questions, offered his verizon deals and upgrades but it didn't feel like he was pushing anything on us. Always a pleasure here the service is nice.
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July 2023 by Mr. Miranda
Only have appreciation for the one crew member. He was nice and helped me out with full courtesy even when store was getting busy. They respected my time and that's all I can ask for.
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July 2023 by Gordon Doneskey
This is a great outlet for verizon customers. People working here know how to fix just about any problem you are having and are courteous and kind.
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May 2023 by Marlene Valenzuela
I literally had service for 2 mf days and wanna charge me 98$ THREE TIMES!! Don’t go if you want to have money after paying your phone bill! Also when you see this stop calling me I’ll pay you when I can ! #negative stars
