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July 2024 by David Dillon
Great eye doc, friendly staff
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July 2024 by Alex c
Fast & really easy enjoyed my time
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July 2024 by Taylor Barcus
I have been going to this location for several years. They are always quick and efficient with my time, but always allow me to browse when it’s time to look for new frames. They also recommended the blue light contacts to me last year which immensely helped with headaches since I work in an office and am in school so lots of screen time. Highly recommend them!
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July 2024 by Brooke Vega
Visit this location if you want to wait 3 weeks for your glasses/contacts just to find out the order was never placed by the store and you need to wait an additional 2 weeks or more
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June 2024 by Dalinda U
Everyone is so welcoming here and willing to help. Carrie is exceptional and makes you feel like she genuinely cares about your needs. Amazing people and experience!! <3
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June 2024 by Cinthya Molano
they made an error however they were not able to correct it so as not to lose a customer. Definitely the worst place to buy glasses. bad customer service
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May 2024 by Ebrahim Al Seragi
Very inconsiderate and I had to wait for a long time while the guy chats with another customer about nonrelated business topics. Also, couldn't refund the money they charged me, I am still waiting on the supervisor to reach out to me.
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May 2024 by Regina Allen
You didn't treat me like a number, you listened to me, didn't rush me, and answered my questions. Out of all the eye glass offices I have been to, you are the first to let me know why my glasses keep failing, and I really appreciate that! Dr. Sun, Carrie, and the whole office were kind, helpful, and informative, thank you!
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February 2024 by steven guerra
Doctor and staff were professional and efficient. The doctor made it known that my personal time and health was her priority.
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February 2024 by SLIM P
Great service and the doctor was very thorough.
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January 2024 by Ana Nunez
Nicholas, thank you! You taught us so much in just a few minutes!
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January 2024 by Theresa Johnson
The staff was very friendly and professional. Dr. Sun was amazing, answering all of my questions in a way that I could understand. Nickolas helped me order my new glasses and explained everything to me. Thank you all!!!
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January 2024 by Linda Schwartz
Professional, timely, kind and efficient I highly recommend this place
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January 2024 by jason stocker
During my 2nd visit in as many years, I had a great experience with Carrie. She helped my son and I choose new glasses, utilizing the most of our benefits, and getting us exactly what we needed. Thanks, Carrie!
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January 2024 by Mary Thompson
Highly recommend. Excellent customer service. Clean store. Extensive choices. Good, transparent pricing. Details below.The store was clean. The glasses were organized well. The two people working hard to get orders done for people on the last day of the year were friendly, upbeat, and responsive even though they were slammed and probably had been their whole shifts. I had called before going over to verify they had the frames I was looking for, and the woman on the phone found them and held them for me until I could get there. I was also easily able to find other frames for sunglasses while waiting for her to finish up with the customer ahead of me. My insurance was hung up from another glasses store (not a Visionworks) holding the info of a set of glasses I might have ordered if I wasn't able to find my frames somewhere else before the year end. The woman I was working with at Visionworks was able to call my insurance and clear up that odd hold late in the afternoon on a Sunday (I had also tried to order my glasses online from my insurance, but hit the same wall and my customer service line was closed until after the new year).I try hard not to wait until the last minute to order my glasses; this year, I had some extenuating circumstances. My glasses cost about half of what the other store was going to charge me (with the same insurance at both) for nearly identical work ups, even with less expensive frames at the other store because I'd picked them from the bargain bin, as I couldn't find frames I actually liked. Visionworks just has better prices (which were easy to understand and well explained - something I usually do not find at retail eyeware stores) and a better frame selection. They had more frames available, even though the overall size of the store is smaller (the other store I used to go to was huge with a small selection). I will be returning here next time I need my eyes checked or to purchase glasses. I didn't put their names specifically, but I have their cards. I have a feeling everyone working there is great.
