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November 2023 by Mark Gilchrese
They apparently don’t know how to replace tires. Told me they couldn’t take one tire off & then they damaged my lug nuts on two other tires. If you care about your car, prob don’t want to come hereService: Tires
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October 2023 by Andrew Hermann
Over the phone I was told my repair would take 20 to 30 minutes. Then when I made it to the store shortly after that it took me 20 minutes just to be able to work with someone who had to go and check to see if they even still had my parts in stock. Then I was told it would take an hour to an hour and a half to have the repair done.An hour and a half later, they finally took my car back. And it still took them almost an hour just to replace the part
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October 2023 by Ben Arthur
Not actually Open to enter or exit at 5:45pm on Friday. Employee actually gestured the cut off throat no go gesture. Pretty normal though I've found for stores in this area. They make up hours.
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September 2023 by Fawne Y.
I really dislike having to leave a bad review, but it seems like this particular location has a lot of issues going on based off of other reviews as well. I unfortunately did not catch this as I was recommended Walmart's Auto Care Center by someone who had great experiences with her center in a different neighborhood. Again, it seems like this particular location has problems.I originally went with this location because they claimed they had the tires I wanted in stock already. I made the appointment for an install for Sunday. The morning of, I got notified that the order would be delayed. I was not told why.4 days later, today, I got notified the tires are now in and ready to be installed. Okay cool, so I tried to reschedule the tire install as they were only going to hold my order until this Sunday (3 day window). The site was having issues rescheduling the install as the appointment was for a date that had already passed. I contacted customer service who told me I had to call the store directly to reschedule as they could not do it on their end.I call the store directly, waited for a very long time for someone to pick up, was put on mute, and then hung up on without ever getting to speak to anyone.I ended up having to contact Walmart's customer service again to cancel the order and issue a refund. With only having a 3 day window where they can hold my tires, I couldn't possibly reschedule on time according to my current schedule.Walmart's general customer service team is very nice by the way. It's only when I had to deal directly with this particular Walmart location that I experienced many issues.
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August 2023 by Scott E.
After waiting outside in line for 10 minutes and being the only car there, no one came out. I parked my car and went in & up to the register. I was THE ONLY ONE IN THE STORE! While employees ignored me walking back and forth past me several times for the initial 5 mins., I asked, "Are you open"? One responded, "Yes, what can I do for you?" I told him I needed an oil change. He stated that there were several cars ahead of me and that the wait would be 2.5-4.5 hours. THERE WASN'T ANYONE THERE!! I asked if I could make an appointment, and he said it was first 'come first serve' and they had a few folks ahead of me.So if no one is there, you can't make appointments, Who is ahead of me?!? See making lot picture for proof!
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August 2023 by JAMES CHAPPELL
Service was good but when it came time to pay the lady didn’t know how to accept credit cards so I think more training In that area would be great !
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July 2023 by Olivia Burns
DO NOT GO HERE! I would give a 0/5 if it were an option. They are never adequately staffed and I always have to end up going somewhere else for an oil change. They have outrageous wait times that can change at any moment. And sometimes they say they will not service you. You might as well try changing your oil yourself it would be much easier than trying to get any time with this Walmart location.Go to the Walmart in queen creek they do great and have it down to a system. However this Walmart location is TERRIBLE.
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July 2023 by Robert M.
Ordered and paid for a set of 4 tires online. 24 hours later was emailed that my appointment was cancelled because the tires were not in stock and I would have to be refunded. Still went in for an oil change, was told that the wait would be an hour. 3 hours later I asked where I was in line and how long it would be. The employee had the audacity to tell me that most of the technicians had gone to lunch and it would be another 1 1/2 hours. I grabbed my keys and left, I will never be back!!!
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July 2023 by David Fabila
Great price. Extremely slow service.Don't expect to be in and out on your scheduled time. Been here for 3 hours for tire installation, when the scheduled time was supposed to be only 1 hour
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June 2023 by Ajay Jhaver
This place is chaos. No mechanics. Can not even replace a battery quickly. Takes hours for any type of work.
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June 2023 by Jerry Ferguson
Bought trailer tires at WM online and brought them in for installation. Got us in right away but one wheel had issues. Brought that wheel/tire back with my spare to get tires swapped. Waited 4 hours never got a text it was done and when I went back in they were swapped but not balanced correctly. It got done right away. Overall the service center gal ( red hair) was nice and accommodating and the tech who did the install the first time was very nice and worked hard at it.??
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June 2023 by rajeev singh
Great place for Tyre service and oil change very reasonable price. Wait time is a bit painful but you need to go early in the morning for oil change and for Tyre service book appointment..
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May 2023 by Jacquelyn B.
Went in for an oil change and was told someone would be out to help me. Waited able 20 mins no one came to my car so I left.
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May 2023 by kenzo yazzie
I'm here for a oil change n the lady said its gonna be 3+ hr wait. It shouldn't take less then 10 or 15 mins tops.
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April 2023 by NY ToArizona
Called to find out the estimated cost of replacing my tires. Agent seemed bothered when he asked what size my tires were. I wasn't sure and instead of asking if they were the original tires (which they are and I could have answers) or offering to look them up, quickly dismissed me. Will take my business elsewhere.