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January 2024 by Brandon Miller
Unfortunately we had our factory wheels get damaged when having tires installed here on 12/09/23. One of the three rims damaged has obvious damage from the wheel not being properly secured to the machine while dismounting or mounting the tire. I feel that the wheel is unsafe with the amount of damage it has on the inside of the rim from the machine. The techs didn’t even tell us about the damage they just let us leave so they wouldn’t have to deal with it. The lack of care for the customers safety is disturbing being the damage could be enough to be catastrophic. I really lost a lot of trust for Walmart. It’s just sad that people won’t take accountability for something so they can make right.Update they also were the ones that did the last oil change... We had the oil done elsewhere since the wheel misshap and the motor was over 6 quarts so that means they never drained the old oil out prior to adding the new. I cant believe this is the customer service they are getting away with.
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December 2023 by Tom Hart
Got the job done quickly, but they didn't refill my other tires like they said they would. Not a big deal, still the best price for the work
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November 2023 by School Nestcam
I came in for a battery check. My battery was dead and they took care of me. No issues. Quick service.
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November 2023 by Kerri Aly
Scheduled a 7am appointment for tire installation--was on time--all the walk in customers were serviced and now at 08:08am they are just now starting my car. I'm pretty sure I didn't schedule the first appointment on a Sunday morning at 7am to hang out in the Walmart. BAD SERVICE....won't be coming back here. And to everyone else...don't bother scheduling an appointment as they do not care if you prescheduled or not
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November 2023 by Sam Gerardi
Best prices especially on tires, batteries and oil change - made an appointment and got right in and out.
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October 2023 by Andrew R
Was going to bring my 4runner here. After reading reviews, I'll pass.
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September 2023 by wanda goulette
The auto center is very communicative with customers. They send you texts to let you know when they are starting your service and when your vehicle is ready. It is a first come first served basis at their centers. My service was quick and efficient. I was happy with my service. The cost was what I was quoted, no hidden fees.
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September 2023 by Meer Tahura Husain
Ken the manager in Walmart auto center in germann rd is so awesome! He took care of my car problems without charging me any extra dollar. Wish there were more people like him in this world.
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August 2023 by L “Superwoman2020”
Staff provides very good customer service. The synergy among team members appears to be really strong. They take time to listen to the customers and offer good advice to help you select the correct options needed for your vehicle. Service time is usually quicker than what's quoted. You receive updates on your cell and promptly notified when your vehicle is ready.
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June 2023 by Tommy L.
Made me wait like 2hrs then tell me my car is too low!!(its stock height just has a from lip on it!)
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March 2023 by Talal Abd Al Rahman
2/15/2023Balanced the tires and they screwed them. Came back for them to check whats they damaged and they were very unprofessional. In this branch, if Sam is not there, they just room around. Ken, the service manager lacks the basics of courtesy and customer service, asked me to wait for 3 hrs while he was just chatting at the front desk. It would have taken less waiting if the service manager steps in to help the team instead of acting as a BOSS and doing nothing.
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January 2023 by Danielle C.
Great service! I went in early to get two tires installed, Jimmy and the manager (sorry didn't catch his name) were both very helpful and made me feel comfortable. Didn't have to wait too long. Their customer service was amazing I definitely recommend.
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January 2023 by Charlie K
Not the best stocked walmart, a lot of shelves missing, I would give 1 star but the manager at the auto center (Sam) is fantastic and a great asset to the store. He would by himself receive 5 stars from me.
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December 2022 by Cathy Blake
Great fast service and the best price around for tires
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October 2022 by Ashlynn
Won’t ever be able to get in to get my oil changed. Called multiple times through the day at random times. I originally would get be there in person but it was hours wait. They told me to just keep calling if there was even a chance of an opening. Never was. Never went. Had to go some place else. Btw, they hardly ever pick up their phone. I’d be on hold for 20 minutes at a time.