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October 2023 by Selena Rodriguez
Starr does a great job with my Brazilian and underarms. She’s super gentle and she makes the process quick. She always greets me with a smile and is super sweet! Love coming to see her and will be seen by her for the foreseeable future.The girl at the front desk is also so friendly and knowledgeable!Services: Brazilian waxing
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October 2023 by Scarlette Ortiz
Meagan is awesome!!!! She’s very friendly and always makes sure I’m doing okay. She pays attention to detail a lot more than I would which is awesome cause it makes me feel like I’m really being taken care off by an expert that’ll catch stuff I won’t. Waxing will always be uncomfortable but it’s not a bad experience at Wax in the City, I’ve been coming here for over a year and love their treatment.Services: Brazilian waxing
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October 2023 by bailey jolley
I went to arika for my first ever Brazilian and WOW! She was amazing!! She makes you feel so comfortable & is just focused on making sure you’re content with her services! You can tell she really cares about her clients and has a passion for her job! Definitely recommend booking with Arika!
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October 2023 by Amy Strike
I have been to Kiera 3 times to get my legs waxed, and each time she has been super friendly and bubbly. The first time I went the hair on my legs wasn't long enough to be waxed (my fault), but she nicely insisted on doing a different service so my time wasn't wasted. I would absolutely recommend this location!
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October 2023 by Josselyn Ray
I went in 10/13/23.My first time getting a full Brazilian, Kimberly was amazing!She walked me thru everything and really is talented, she made me feel super comfortable and she waxed very gently and did a amazing Job!Service: Brazilian waxing
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October 2023 by Riannan
Kiera is OUTSTANDING!! Five star experience every time. She is so sweet and lovely. She is well informed, communicative, and professional. I highly recommend her and Waxing the City Chandler!Services: Bikini waxing
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October 2023 by Andrea Pineda
This location is wonderful and cerologist Arika was kind and patient and knew exactly what she was doing! The whole staff at this location are warm and inviting and are quick to respond with any needs. Definitely a well organized business with awesome waxers!!
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August 2023 by Moriah Mascarenas
Star did a wonderful job on my eyebrows. She was very gentle made sure they were precise before I left. She recommended the Brow Gel by KelleyBaker Brows to keep them in place. I highly recommend this place! Thank you!
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August 2023 by Suman Kaur
Bella did my legs and Brazilian and she was so nice and through. I change around a lot because even people with 5 star reviews don’t wax how they are supposed to and I always have big patches of hair left. But not with Bella she did such a good job and wax quick too. Definitely recommend this location this nice too! Will be back!
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August 2023 by Heather Every
I have been coming to Liz for the past year, she is incredible and the reason why I keep coming back. She is super knowledgeable in her services and very efficient. She greets me with a smile, has never made me wait and gets me in and out within a half hour. I never have had a bad experience with her and wouldn’t see anyone else for my wax!Service: Brazilian waxing
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August 2023 by Kat Schultz
Bella is the best! She is super nice and makes you feel relaxed!
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July 2023 by Jan Huante
I recently visited this waxing location that I would not recommend.The reception was friendly and answered all my questions and location seemed clean.The waxing itself lasted longer than what my previous experiences at other locations has been. I don’t know if it’s because of the type of wax they use or what. Additionally, she did not take the time to ensure that all of the hair was removed, leaving patches of hair in some areas.
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May 2023 by Angel Abernathy
This is my 4th time getting waxed by BreeAnn and she's always done so well. She always takes her time to make sure she's being thorough and makes the experience as comfortable as possible.
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May 2023 by TBKXYZ YAZHI
The manager “Bethany” is a liar with little customer service skills when it comes to questions and providing communication resolution. I was under this club membership to where they automatically take payment each month for services. During my last wax service (February), I informed the staff that I would need to cancel this club membership because I might be moving away and will not be able to get the service as often. This older, heavyset, blonde woman came out to talk to me. She had me sign a cancel agreement & she explained to me that one last payment will need to be pulled, but I could use this credit within six months. I didn’t end up moving, & that “one last payment” was taken out for the month of March, but another payment was being pulled when April came around. I felt that I was lied to, I wasted time going through the pointless cancel confirmation process & I was throwing money away.I called the office & talked to a girl named Azaria. She had no answers, but told me she started two months ago and her manager was out sick. She told me that the place that I applied for this club membership, that I would need to contact them to cancel the membership. I tried to ask about the process with my supposed “last” payment for March without any services and the pending payment being pulled for April. Would I be given credit? We went in circles until she understood my question but she had an attitude. I am the customer, I am confused, worried and upset, and so her demeanor did not help. When I finally settled with her behavior, and I decided to make an appointment, this lady with an unenthusiastic tone just started throwing out available times. Even after I gave the preferred days (my days off) with a specific person. I selected one of the times she was provided but it was for a day that I did not prefer. Is she purposely not listening to me? It made me more upset, but I realized that this Azaria was just there for work hours, unwilling to assist, or learn about her company’s process. I told her that I was unhappy and I didn’t appreciate her attitude. She gave me her name Azaria and her manager’s name Bethany.Well I called the next day, talked to a girl that I usually work with, who I thought was nice but showed her true colors. I expressed my frustration but she became inpatient, rude and tried to brush me off. I made an appointment to use my LAST MEMBERSHIP PAYMENT FOR A SPECIFIC SERVICE (the whole reason I signed up for the membership because of the cheap cost). She made the appointment but she told me that their prices increase, so I would have to pay the difference. WHAT?! This last automatic payment transaction should honor the club membership and its prices. During this conversation I could hear someone in the background speaking about our call. I asked to speak to her manager but she told me that she was not there but out sick (a complete lie). Then she hung up on me.Called back three times until this rude lady answered (the PRETENDED “sick” manager). She basically expressed the same demeanor as her employees. She was yelling at me. She was defensive because I knew her employees lack training on how to deal with irate callers, they lack knowledge of the club membership process and she lied that she was out sick. THIS PLACE IS NICE WHEN THEY CAN COLLECT YOUR MONEY WITHOUT QUESTIONS BECAUSE THEY HAVE NO EMPATHY OR ANSWERS.Service: Bikini waxing
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April 2023 by Ann Colvin-Smiith
Staff was nice but a lot of hair was missed on the side of my leg and knee
