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November 2022 by Robert C.
Drive thru closed and line inside is 30 minute wait! Hire some more people! This is unacceptable! I am add more word just to be able to post review! Is that enough!!!!
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July 2021 by Mike M.
Wells Fargo on NW Corner of Alma School and Chandler Boulevard is a solid place to bank. Friendly staff, and very efficient customer support, in particular for a recent notary request that we had. Fernanda was very helpful and patient with questions we had and a pleasure to work with. Would definitely recommend Wells Fargo overall and this location if you need to work with a banker. Mike in Gilbert
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June 2021 by Janelle F.
Really old building in a parking lot with that hasn't been repacked in a while; hence quite the potholes. We opted for the drive through ATM with no wait since we were in a bit of a hurry. They do have quite a few drive up lanes so that's a plus.
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December 2020 by Bonnie L.
Went here to do a wire transfer. Lady was unwilling to help me and said I have the wrong information to wire the money. I ask her to take a look at a previous wire receipt that I did the day before from another Wells Fargo location. She told me it was wrong and that I sent my wire to Mexico. I had to go to the location at queen creek and Alma school.
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August 2020 by Priscilla M.
Pleasant staff and clean office! Only issue I have is if you get a direct deposit such as social security there are limits to debit card purchases and/or cash advances per day!
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April 2020 by John C.
I have been banking at this location since 2013 and I like it. Its clean, the staff is great, and they have always taken care of me and ensured that each visit is smooth. Now that most banking is done virtually I don't frequent as much but I would recommend this branch.
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April 2019 by Elizabeth P.
Went here to cash a check and avoid a hold, the teller, Kevin, asked me why I was receiving the money I was as if it was ANY of his business. If I want to cash a check for a million dollars all he gets to know is my name/id information. Not why I'm receiving a check for that absurd amount of money. Obviously this place has issues.
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August 2018 by Juan M.
Good service, drive through and in door lines move quickly. If you have your mortgage with Wells Fargo, easier to come pay in person if you don't have a checking account with them.
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March 2016 by Dave F.
So apparently, the manager just informed me that they don't accept deposits 30 minutes before closing. Never have I ever heard of this one before. If that is the case, then maybe you should close at 3:30 on a Saturday instead of 4pm. But then wait, does that mean you still won't take deposits 30 minutes before closing? If so, then you should probably close at 3pm then... That makes absolutely no sense at all? I run a business and if I heard that my team was turning away people before closing, they would be fired!!!
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July 2015 by Elizabeth B.
I'm actually disappointed to write this. I opened my business accounts with this branch 2 (3?) yrs ago because it was close to home and teller Chase Phillips was always so pleasant to deal with. He has since relocated to a different branch and every time I have been in here since (maybe 4) the employees attitudes are terrible. Today personal banker Jesse, had a nice little chip on his shoulder when speaking with me about looking into a cc offer I once had and opening a loan. I'm honestly considering closing my account with Wells and just taking all of my business to Chase where I already hold personal accounts. I can't stand poor attitudes. Your job deals with customer care, learn it. If I don't have to deal with bad attitudes, I wont.
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March 2014 by Katie F.
Very unhelpful and rude. I sat down with Francisco Ramirez to go over details of my account. I didn't have a debit card so he asked for two forms of ID. I handed him two STATE issued IDs and he said that would not work (iv never heard of that) it was an Arizona ID and my state drivers license. I has to go to my car and get my business license. After that he was rushed and very short and rude and my problem wasn't resolved. He just told me to call the number on the back of my card for better luck. Never coming back to this branch again.
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September 2012 by Erin S.
In general, all Wells Fargo tellers are friendly and helpful. The personal bankers here are fine too. I have only had two problems worth mentioning. The first was the branch manager, who just seemed too busy and stressed out. When she tried to help the banker who'd asked her a question to help me, she went halfway... like someone who wants to appear like they're being helpful without actually having the time to be helpful. Since I rarely have to deal with managers in a bank, I'll hardly hold that against them. More often than not, I'm just using the drive through ATM. My second complaint is that a teller accidentally held on to my debit card after a transaction, having taken it behind the counter. When she called me later to tell me I'd left it, she insinuated it was my fault for being forgetful. I'll split that blame down the middle. Located on the corner of a busy intersection as they are, it can be difficult to get in the parking lot without disrupting traffic. I tend to plan my errands strategically so I only have to enter this bank if I'm heading south or west.
