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January 2024 by Erica Bickler
i’m rating it 5 stars cus everyone’s hating on them when we all know we still gonna eat that shii up n leave no crumbs, they do me right every time.
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January 2024 by muddy beast
The food was fresh i loved it the cashier was a sweetheart! Shes on of the nicest people i met ever very good location to enjoy a fresh pretzel!
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December 2023 by Scott T
Who does not like a good pretzel at the mall. Conveniently located upstairs of the Chandler mall. Fresh made sip and snack, delicious fresh baked pretzels.
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December 2023 by Kim johnson
I needed mine to have a special order. They helped me with a
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April 2023 by Lizzie B.
this is just your typical Wentzel's Pretzels. Nothing extravagant or special here. Compared to every other Wetzel Pretzel I've ever been to, this one is very overpriced. I am assuming this is due to their mall location? I will probably pass on my next visit to the Chandler mall.
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January 2023 by Emily S.
If you like moldy cheese and stale pretzels then wetzels is the place for you! My disappointment is immeasurable and my day is ruined.
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December 2022 by A Z
The pretzels here were nice and fresh. I call it Goldilocks experience. The original place I got was not too dry nor too moist; it was the right texture and consistency without too much grease. Also, I like how it was coated with the right amount of salt too- I do like my salt but not to the point that it's overpowering.The pretzel also was warm- just the right temperature to eat. It was filling as well. Service was nice and quick. Definitely give this place a chance.
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November 2022 by Mike F.
Can't believe I haven't left a review of Wetzel's Pretzels yet! One of my kids demands these pretzels at least once a week and if you've had some, it's easy to know why. These pretzels are soft, buttery and salty (if you like the salt on them). The cheese sauce is a bit on the sharp side but I think it's more of an artificial flavor sharpness than sharp cheese if you know what I mean. The pizza bites are also very tasty if you don't want the food court pizza alternative.
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October 2022 by Harley Larz
WTH? You buy pretzel bites with cinnamon and sugar and they don’t have forks, so you are forced to use your fingers. Not cool. And not just this location, but all of them. Wetzel’s, spend a few dollars and get us forks to eat your overpriced pretzels.
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August 2022 by Luz
FIRST TIME I ORDERED HERE, THE EMPLOYEE HAVE A SOME ATTITUDE TO THE CUSTOMER. AND CHARGED ME A DOUBLE PRICE OH MY GOODNESS! NEXT TIME, I AM NOT COMING BACK HERE.
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August 2022 by Zoe W.
I'm a food critic and I have to say, everything is really perfect at this Wetzel's Pretzels. There was no mold on the pretzels. After I ordered, I thought it was going to be a long wait, but they had everything ready to go. It was really clean. You should definitely come here!
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May 2022 by Julie G.
We always liked stopping here for pretzel bites but my last visit, the girl was not polite & charged me double! I paid & she charges the "total" amount for tip. Who does that? If she was polite yes, a tip would follow but not for my total bill. I have tried to call to speak to manager, who is conveniently never there when I call to take care of this. Just tried again, someone picks up messes w phone then hangs up. Seriously?
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May 2022 by First Last
Requested for a freshly off the oven unsalted bits but cashier kept getting the stale ones on the bin. Called the manager and she accommodated that request.
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April 2022 by Family Account
Went in for a pretzel 45 min before they close, and they had all the lights off and closed? Had people behind me that wanted pretzels, and couldn’t also because they were closed! Disappointing and heard they steal tips from you. Would give zero stars.
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April 2022 by Jason R.
I usually like Wetzel Pretzels however was grossed out this time. I went to purchase the cinnamon pretzels at the Chandler location and after walking back to my car I realized that the order cold and hard. I began the 20 minute walk back.into the mall where I asked the lady if she would please exchange the bad product for the hot dog pretzel bites She was being friendly when all of the sudden the "manager" with a mouth full of food interjected and said "you'll have to pay $1 more". She was hardly audible over her chewing. I explained that I just walked all the way back because they sold me a cold and old product and she kept chewing and said $1- more. Needless to say I paid the $1- They should not only work on keeping the food fresh but focus on putting management that knows how to communicate with the public in such positions. She was unprofessional and nasty. This took place at 6:30pm tonight. Will NOT go back to this place. Keep the $1-