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February 2024 by Richard Woodard
They were very helpful pricing was just what I was looking for
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February 2024 by China S
Just wish I could give them 0 stars. So it would appear that people work there right, but no one seems to know what’s going on with anything. No one knows how to communicate or call customers back. Just save yourself the hassle and go somewhere else thats not a complete joke.
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January 2024 by Alejandra Alvarez
I went to get earrings for my baby and I was surprised by the number of options they had. I was very happy with the seller's attention. They definitely left a good taste in my mouth.
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December 2023 by Matthew Keeling
Axsana was not helpful. I called to check back on my engagement ring as the proposal is in 3 days. Axsana kept referring me to call the online store. Come to find out after demanding she look up the order ,Not only was the order cancelled for the second time ZALES failed to notify me of the cancellation. Family is arriving in from all over the united states, for the big proposal and NO RING.Zales did offer to make it right by allowing me to pick any similar ring in my city and they would discount it after looking for 2 hours and settling on a different ring ( no the one i had been looking at for the last 8 months) i called to find that "sorry anything you are looking at online is going to be size 10 in store ." what a waste of time, money , countless hours worrying and picking the right ring.The biggest disappointment is that this happened to me 7 years ago and I forgave Zales thinking things happen. willing to give them another shot.I could not be more disappointed, let down, frustrated more than i have ever been with a company more than zales.
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December 2023 by Marcus Ament
Axana and Sasha are the best! They helped me thru the process of buying a ring for my wife today. They were both knowledge on all of the amazing product in the store, getting the financing done, etc. They made it really easy for me from start to finish! Really awesome staff. Total professionals! I couldn't be more happy! I highly recommend!
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December 2023 by Angel Ramsey
Amazing store with amazing products! Jaycee was very helpful and very knowledgeable with the jewelry. And helped me find the perfect gift for my friend! Definitely will be back!
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October 2023 by Monique Patton
I had the very best experience with the 3 women that helped me during transaction. I left feeling very welcomed and happy! Thank you ladies! You made my day!!!
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October 2023 by Mat Dunlap
The team at this store is top notch not only did they go above and beyond to get the gorgeous jewelry I wanted they cleaned up what I was wearing while I was shopping for new ones ? loved the experience
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October 2023 by Gina N
I stopped in just to get my ring cleaned the first lady acted as if i was bothering her. But the lady who actually cleaned my ring was very sweet.
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August 2023 by Javier T
Oxanna amazing costumer service thank you for the chain definitely recommended coming to her
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August 2023 by Javier Diaz
Axsana and Sasha were amazing and provided amazing customer service 10/10. ❤️❤️
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August 2023 by Belinda Dominguez
Every visit with Chris is an absolute delight! Without fail, he continues to amaze us with his impeccable assistance. Over the years, his guidance has led us to select the most exquisite and timeless pieces. Axsana, the Store Manager, adds an extra layer of brilliance to our experience, ensuring our visits feel nothing short of VIP treatment. Thank you both so much!
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August 2023 by Adam
Jacey and Axsana were amazing!! They were so friendly and helpfully and got me through the transaction which was difficult due to credit issues. I would recommend for everyone and I will only be going to them from now on!!!
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August 2023 by Ernesto Felix
Axsana was wonderful she helped me out with a complicated problem and was able to make a successful purchase thank you so much you guys are the best
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August 2023 by CHRISTINE BUTLER
Chris was helpful and kind. Every time I go to the store, the manager calls me by my name. Which tells me she appreciates my business.
