“My experience working with Daniel Lopez at Credit Union West was positive in every sense of the word. The staff are professional, friendly and incredibly helpful. I highly recommend this branch.”
9AM - 4PM
597 AZ-89A, Cottonwood
Banks
“Dani and her staff went above and beyond all i could ask or think to solve a difficult long standing problem.Ihad been to several branches in Prescott &Prescott Valley for almost a year.Dani truly blessed me and was able to research and locate a lost cashiers check [others said it was a lost cause at other Foothills banks.] I will gladly reopen my accounts with Foothills bank in coytonwood.Thank you Dani and staff”
“I love the Mgr, Chris and also P.J., and all the employees.I like that the staff is friendly and knowledgeable. I moved here from Va over 13 yrs ago and haven't had a problem that they couldn't resolve. They greet you by your name. Just can't sing enough praises for the employees”
“The friendly, professional, kind lady that usually is working the drive-through is also beautiful and the epitome of class. Full disclosure: I don't have an account here, so I can't speak to all of this bank's services. If I were seeking a bank, I would start here based on her demeanor alone.”
“Impossible to make an appointment here. Don't try to call, they don't answer the phone. Book your appointment online, they are usually booked out about a week. Customer service is mediocre.”
9AM - 5PM
1540 AZ-89A, Cottonwood
Banks
“After some problems signing on, found out problem was my Samsung phone, which was reloaded after a virus. My caregiver help me along since I am 89, and agent on phone was helpful and understanding.”
“OneAZ was recommended to me by several entrepreneur friends when I finally decided to get serious about my own business. I'd been with Chase for almost 30 years, so it was hard to make the change until I did sone research and took my friends advice. Best. Banking. Decision. Ever. I live in Sedona but I drive out to the Cottonwood branch because their customer service is top notch. Even when I went in to open up my business accounts, they were so patient with me and all my questions. The app is easy to navigate and I never worry about getting charged ridiculous fees- unlike at the other bank. Today I came in to deposit a check and had the pleasure of working with Rhian. I cannot get over how amazing the customer service is here. They treat you like a person, not just an account number. That type of customer service goes a long way in my book and I'll be moving ALL my accounts over soon. Thank you to everyone at the Cottonwood branch- y'all are the best!”