You're on your own at this store. If you're lucky there might be one unlucky employee in the store outside the pharmacy. If you have a problem with self checkout or a product question you're on your own. I feel for the employees.
There is a reason this is the busiest CVS is all of Verde Valley. They are busy but have enough staff to compensate unlike another pharmacy in the area. And the staff is great!
I have used the pharmacy for the past four years - never a single issue. In fact, I've found them go above and beyond. I could use closer pharmacies, but I stick with CVS for good reason. Great group of people who seem to genuinely care about customers and enjoy what they do. They handled Covid extremely well, too.